Alex, I have a suggestionPost Date: 2013-07-13 |
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gloryofthesky
Groupie Joined: 07 Jun 2013 Online Status: Offline Posts: 152 |
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Topic: Alex, I have a suggestion Posted: 13 Jul 2013 at 6:33pm |
Customer support chat brian is a good guy in all..but to be honest hes kinda helpless. it be nice to have a sales guy/customer service guy who can check your order number, ask question about your order, have a part changed, add something. brian can't as he told me he works at home. It would be much more help instead of emailing.
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 14 Jul 2013 at 10:05pm |
I believe you're referring to Live Chat? That's for sales help for the configurator.
It depends on what items you need help with. We're officially open on the weekdays from 9:00AM PST-5:00PM PST. Feel free to contact us then and we will help you out. Monday's are usually the busiest for us, so you may have to wait for a call back. |
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