Digital storm velox stuck stage 1

This time of the year they get real busy, and what’s normal doesn’t usually apply.   I would think you would have seen some movement in a week so call them for an update.    

Or email Alex [email protected]

It's normal for orders to stay in Stage 1 for a while at this time of the year, however, the team is working hard on catching up. Our goal is to ship orders within the estimated ship timeframe we provide which is 15-20 business days upon processing your order.

If it's been 2+ weeks and you're still at Stage 1, please email me ([email protected]) with your order information and I'll be more than happy to take a deeper look why.

 

Good info - especially at this time of year, thanks for sharing! 

Thank you for the quick answers everyone.

By the way here are my specs

Chassis Model: Digital Storm Velox
Exterior Finish: - Standard Factory Finish
Trim Accents: - Standard Factory Finish
Processor: Intel Core i7-7820X (8-Core) 3.60GHz
Motherboard: MSI X299 SLI PLUS (Intel X299 Chipset) (Up to 3x PCI-E Devices)
System Memory: 16GB DDR4 3000MHz Digital Storm Performance Series
Power Supply: 1000W EVGA SuperNOVA G2
Expansion Bay: - No Thanks
Optical Drive: - No Thanks
Storage Set 1: 1x SSD M.2 (512GB Samsung 960 PRO) (NVM Express) (Extreme Performance)
Storage Set 2: 1x Storage (2TB Seagate / Toshiba)
Storage Set 3: - No Thanks
RAID Config: - No Thanks
RAID Card: - No Thanks
Internet Access: High Speed Network Port (Supports High-Speed Cable / DSL / Network Connections)
Graphics Card(s): 1x GeForce GTX 1080 Ti 11GB (Performance Edition) (VR Ready)
Sound Card: Integrated Motherboard Audio
HPC Processor: - No Thanks
Extreme Cooling: H20: Stage 2: Digital Storm Vortex 240mm Liquid CPU Cooler (Fully Sealed + No Maintenance)
HydroLux Tubing Style: - Not Applicable, I do not have a custom HydroLux liquid cooling system selected
HydroLux Fluid Color: - Not Applicable, I do not have a custom HydroLux liquid cooling system selected
Cable Management: Premium Cable Management (Strategically Routed & Organized for Airflow)
Chassis Fans: Standard Factory Chassis Fans
Internal Lighting: Remote Controlled Advanced LED Lighting System (Multiple RGB Color Modes)
Airflow Control: - No Thanks
Chassis Mods: - No Thanks
Noise Reduction: - No Thanks
LaserMark: - No Thanks
CPU Boost: Stage 1: Overclock CPU - Up to 4.5GHz via Intel Turbo Boost Max Technology 3.0
Graphics Boost: Yes, Overclock the video card(s) as much as possible with complete stability
OS Boost: Yes, Disable and tweak all of the non-crucial services on the operating system.

Base on what ive seen on the forums, did I make a bad decision on paying for the os tweak, cpu and gfx boost? Or would i be fine?

BTW, I'm still at Stage2. So, patience, patience, patience.

Ok thanks for the answers guys. So the cpu and gpu boost would be bad for longevity of my system? I mean i dont think i can get a refund back for removing the boost. So i guess ill just leave it at that and have the boost still.

If they didn't start your build yet, IDK why you couldn't change a few things and get your $. E-mail 'em @ digitalstorm.com. That's sales. Reference your order #. I've seen folks practically rebuild the whole thing at stage 4. They'll work with you.

You are going to regret the stage 1 oc, if it was not super easy we would not have recommended it. When you get it, go back to turbo boost, otherwise you will endup having to drop your oc due to cpu not being stable to hold oc in a year or so.

Os boost may or may not effect things you might use, that is the problem, we/you don't know what is disabled. Again depending on your use it may not effect you at all.

Edited by DST4ME - 24 Dec 2017 at 11:24pm

The stage 1 is pretty much auto oc which most times endup with high vcore which then leads to a cpu not being able to hold that oc anymore after a period of time.

The turbo boost on 8700k is very good, no need to oc past that.

Your oc/pc being stable now has nothing to do with how it is a year from now. The stress/wear/heat/component quality is the deciding factor specially with oc.

Remember your warranty with DS is 3 year labor 1 year warranty

Edited by DST4ME - 25 Dec 2017 at 1:12am

Not sure what you asked Alex, you should have gone with 8700k, it a better cpu, turbo boost and everything is different on 7820x. The x line runs hotter and is a bit if a mess.

I had 5 year warranty when my oc was no longer stable after 2 years, they told me to drop the oc and that unstable oc was not a reason to change cpu. Of course high vcore has degraded the cpu so it can no longer hold the oc, so no oc.

have a look at this post


Good choice on 2 year warranty

Edited by DST4ME - 25 Dec 2017 at 1:39am

Keep oc, but when you get the pc, oc it yourself so you have good settings that will keep going for years.

It is not that bad, on a positive side you got 8 cores lol

Our pleasure, that is what we are here for.

When you get the pc comeback and we will show you how to oc, it has become very easy nowadays, used to be very complicated now I can teach your 12 year old cousin in 5 minutes.


I could be wrong but 7820x should do 4.3ghz-4.5 across all cores, i got a family member the 7440x for that reason before 8700k cameout. The 7440x turbo is 4.5ghz across all cores.

Honestly from 8700k and the X line forward, I'm beginning to see the need for manual oc go away fir gamers, and most other regular users. I mean 8 cores at 4.5ghz or even 4.3ghz on turbo boost alone, what else do you want unless you are pushing limits.

Edited by DST4ME - 25 Dec 2017 at 2:07am

I edited my previous post so take a look.

This is gonna be one of those huge mountains that looks like a little Hill once you climb it

Edited by DST4ME - 25 Dec 2017 at 2:08am

Those would be numbers I would like to have . They are good IMO.
@DST4ME, a 12 year old knows wayyyy more than some of us
You should see my 2 1/2 year old grandson and a tablet !!!

Oh ok haha! Omg wow after 2 days, my system is now stage 6 from stage 5!!! That went relatively quick!
Thanks to everyone for takig your time to help specially dst!
Once i get the system, i will be back here for the help that i may need specially about the overclocking part lol.
But if dst is right and stage 1 might be the turbo boost already itself, then id be pretty happy 😍