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Help, put in new graphics card and no display!

Post Date: 2016-02-28
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Acecateer View Drop Down
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Posts: 25 		  Quote Acecateer Quote  Post ReplyReply bullet Topic: Help, put in new graphics card and no display!
    Posted: 28 Feb 2016 at 2:45pm
It's my first time tinkering with a computer, I upgraded my power supply and graphics card. I upgraded my power supply to an evga 750 watt gold and my graphics card to an MSI r9 390 8 GB. Also note that I used an anti static wristband the entire time while working on it. I plugged the hdmi into the graphics card and booted up but there wasn't any display at all. I'm freaking out, did I just ruin my computer!? Everything seems to be working, the fans are spinning and the motherboard is lighting up as well as allowing peripherals to work. Please help I don't know what to do!
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Posts: 25 		  Quote Acecateer Quote  Post ReplyReply bullet Posted: 28 Feb 2016 at 2:47pm
Should I have used cpu2 instead of cpu1 when plugging in the power cable for the cpu?
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 28 Feb 2016 at 2:48pm
Double check the PCIE power connectors from the power supply to the graphics card.   The card's fan is turning?
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Posts: 25 		  Quote Acecateer Quote  Post ReplyReply bullet Posted: 28 Feb 2016 at 2:51pm
The graphics card is fully on, I plugged both power connectors in properly.
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Posts: 241 		  Quote Htoler Quote  Post ReplyReply bullet Posted: 28 Feb 2016 at 2:57pm
try resetting your BIOS it prolly has stored info for your old video card drivers
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Posts: 25 		  Quote Acecateer Quote  Post ReplyReply bullet Posted: 28 Feb 2016 at 2:58pm
How do I do that?
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 28 Feb 2016 at 3:00pm
I would remove and then re seat the graphics card.   If it's getting power and its seated properly in the correct PCIE slot then it could be a bad card.   Or the HDMI cable but probably not if it was working before the card swap.

Do the caps lock and num lock keys light when pressed? Just making sure the mobo is actually loading the OS.

Does your mobo have integrated graphics? If so, try using that just to check the mobo, drives, etc.

Not sure if you swapped both the supply and card at the same time, but it's best to do one at a time, checking each before moving on.   Just less to troubleshoot.
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Posts: 241 		  Quote Htoler Quote  Post ReplyReply bullet Posted: 28 Feb 2016 at 3:01pm
prolly easiest way would be to remove the round battery on motherboard leave it out for say 30 secconds put it back reboot
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Posts: 25 		  Quote Acecateer Quote  Post ReplyReply bullet Posted: 28 Feb 2016 at 3:03pm
Originally posted by bprat22

I would remove and then re seat the graphics card.   If it's getting power and its seated properly in the correct PCIE slot then it could be a bad card.   Or the HDMI cable but probably not if it was working before the card swap.

Do the caps lock and num lock keys light when pressed? Just making sure the mobo is actually loading the OS.

Does your mobo have integrated graphics? If so, try using that just to check the mobo, drives, etc.

Not sure if you swapped both the supply and card at the same time, but it's best to do one at a time, checking each before moving on.   Just less to troubleshoot.


Yes, the caps lock and num lock keys light up. And it doesn't have integrated graphics as far as I know. It's the motherboard that comes with the vanquish 4 level 1. I guess I'll try taking the card out and putting it back in.
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Posts: 241 		  Quote Htoler Quote  Post ReplyReply bullet Posted: 28 Feb 2016 at 3:03pm
I had this happen with My first DS system thought the mobo fried but was bad video card but i put in a different card and like you everything powered up no display until I reset bios
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Posts: 241 		  Quote Htoler Quote  Post ReplyReply bullet Posted: 28 Feb 2016 at 3:10pm
I just looked up the 110 motherboards should have integrated graphics   look for HDMI connection above usb speeker and earthnet connections
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Posts: 25 		  Quote Acecateer Quote  Post ReplyReply bullet Posted: 28 Feb 2016 at 3:13pm
Originally posted by Htoler

I just looked up the 110 motherboards should have integrated graphics   look for HDMI connection above usb speeker and earthnet connections


I tried plugging it into that earlier and still nothing
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Posts: 25 		  Quote Acecateer Quote  Post ReplyReply bullet Posted: 28 Feb 2016 at 3:14pm
Still no display even in motherboard hdmi slot, it could be that I need to reset my bios but what's the best way to do that? I don't have anything but my bare hands to do it. And an anti static wristband of course.
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Posts: 241 		  Quote Htoler Quote  Post ReplyReply bullet Posted: 28 Feb 2016 at 3:17pm
if you have the old video card clos reinstall it and see if get display if do let it fully boot up go into device manager and unistall video card drivers the shut down install new card and reboot

Edited by Htoler - 28 Feb 2016 at 3:17pm
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Posts: 241 		  Quote Htoler Quote  Post ReplyReply bullet Posted: 28 Feb 2016 at 3:18pm
do you have the motherboard book ?   do you know if you have the Asus 110 mobo or Gigabyte 110
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Posts: 25 		  Quote Acecateer Quote  Post ReplyReply bullet Posted: 28 Feb 2016 at 3:26pm
Originally posted by Htoler

do you have the motherboard book ?   do you know if you have the Asus 110 mobo or Gigabyte 110


Okay so I put in my old graphics card and it booted just fine and is working. I must have to reset my bios, I'm not ready to accept that the card is bad just yet. So should I uninstall the nvidia drivers? I'm switching from nvidia to amd. Please tell me everything I need to do before putting my new card back in
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Posts: 241 		  Quote Htoler Quote  Post ReplyReply bullet Posted: 28 Feb 2016 at 3:30pm
oh most definately go into device manager   then to videocard uninstall drivers shut down install new card reboot


Edited by Htoler - 28 Feb 2016 at 3:31pm
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Posts: 241 		  Quote Htoler Quote  Post ReplyReply bullet Posted: 28 Feb 2016 at 3:37pm
if this dosnt work follow this link
http://ccm.net/faq/1692-installing-a-new-graphics-card
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Posts: 25 		  Quote Acecateer Quote  Post ReplyReply bullet Posted: 28 Feb 2016 at 9:00pm
I ended up fixing it hours ago. I missed one tiny cable that I needed to plug into the power supply and it wasn't plugged in that well to the PCI slot. Thanks for all the help everyone though.
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Posts: 9462 		  Quote Snaike Quote  Post ReplyReply bullet Posted: 29 Feb 2016 at 1:23am
For your first time tinkering, only to be beset by a missed 'one tiny cable", I would say that was a success. You probably learned quite a bit from this experience and now have a better, faster machine that you helped create.

So, Congrats!, and enjoy the new power.   
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Posts: 241 		  Quote Htoler Quote  Post ReplyReply bullet Posted: 29 Feb 2016 at 5:57am
awesome its now up and running
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