How Long...........Post Date: 2015-09-10 |
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jackbutler68
Groupie Joined: 08 Sep 2015 Online Status: Offline Posts: 202 |
Quote Reply
Topic: How Long........... Posted: 10 Sep 2015 at 2:22pm |
......before I get out of stage 1. I am like a kid waiting for Christmas!!! Ughhhhhhhhhhhhhhhh.....lol
Edited by jackbutler68 - 10 Sep 2015 at 2:23pm |
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LuckyJack
Newbie Joined: 09 Sep 2015 Online Status: Offline Posts: 10 |
Quote Reply Posted: 10 Sep 2015 at 3:29pm |
I'm in the same boat bud - I hear ya !!!!
Interesting point - Steven from DS schooled me yesterday that if you ordered a Vanquish - it goes right from Stage 1 to shipped. So I ordered mine last Wednesday - still in Stage 1 but sounds like it will flip right to shipped when ready. Edited by LuckyJack - 10 Sep 2015 at 3:31pm |
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Jack
My rig : DigitalStorm Vanquish III - Level 4 24" BenQ Monitor Razer Deathstalker keyboard Razer Naga mouse |
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jackbutler68
Groupie Joined: 08 Sep 2015 Online Status: Offline Posts: 202 |
Quote Reply Posted: 10 Sep 2015 at 3:32pm |
Well I ordered a Slade so I have all 7 stages to go through.......
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LuckyJack
Newbie Joined: 09 Sep 2015 Online Status: Offline Posts: 10 |
Quote Reply Posted: 10 Sep 2015 at 3:59pm |
I'm sure it will be worth it !!!!!
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Jack
My rig : DigitalStorm Vanquish III - Level 4 24" BenQ Monitor Razer Deathstalker keyboard Razer Naga mouse |
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sheerpwnage
Newbie Joined: 04 May 2012 Online Status: Offline Posts: 18 |
Quote Reply Posted: 10 Sep 2015 at 4:04pm |
I have been VERY impressed with how DS keeps you posted on the status of your order. It has been my experience that the first 5 stages are fairly quick with the final quality assurance checks taking the most amount of time.
I'd love to get my new system as quickly as possible, but I truly appreciate the attention to detail that DS provides. |
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jackbutler68
Groupie Joined: 08 Sep 2015 Online Status: Offline Posts: 202 |
Quote Reply Posted: 10 Sep 2015 at 4:09pm |
I agree. I am not complaining at all and their attention to detail is a big reason I picked DS for my next computer. I am sure I will be very happy with the computer when I get it!!
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Tidgxor
DS ELITE The Kokopelli kid Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply Posted: 10 Sep 2015 at 4:29pm |
Ah Stage Fever. Tis' a dangerous disease.
Reminds me of the old days of Stage 8, but those don't crop up too much anymore. But in seriousness, the stages tend to roughly vary from order to order. DS takes time to make sure it's right, so there's always a bit of fluctuation. That said, they are always an email or phone call away if you want to inquire about the birthing process of your new beast. Edited by Tidgxor - 10 Sep 2015 at 4:29pm |
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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OccamsRazor
Newbie Joined: 20 Aug 2015 Online Status: Offline Posts: 72 |
Quote Reply Posted: 10 Sep 2015 at 7:38pm |
Ordered an Apollo on the 27th I think? Just went to stage 6 after 9 days in stage 5. It says 2-5 days. Hopefully It will be shipped early next week. I'm so ready.
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rmac
Newbie Joined: 26 Aug 2015 Online Status: Offline Posts: 31 |
Quote Reply Posted: 10 Sep 2015 at 9:18pm |
Welcome to D/S
Ordered My Apollo on 10 Aug (Late) Stage 1 on 11 Aug stayed stage 1 till Monday the 17th (this was a killer) Shipped on 28 Aug. received UPS on 1 Sept. The wait is a killer, but would rather wait then have to send it back. Was it worth the wait... You Betcha hope you enjoy your new computer.. |
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Mac..
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jackbutler68
Groupie Joined: 08 Sep 2015 Online Status: Offline Posts: 202 |
Quote Reply Posted: 11 Sep 2015 at 2:02pm |
Dang, okay I have been at stage 1 for 3 days and its killing me. Guess I need to be a little more patient...lol
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Ninonocae
Newbie Joined: 26 Jul 2015 Online Status: Offline Posts: 35 |
Quote Reply Posted: 11 Sep 2015 at 5:16pm |
Awesome! That's great to hear! I ordered mine this past tuesday (9/8/15) and I'd been worrying that it was still on stage 1, I'd thought that it would also go to stage 2 before being shipped. I was also curious (because I've heard that there's been a lot of purchases due to school starting back up) if they were having to build new vanquishes due to demand. When did you purchase yours and are you still on stage 1? Here's to the long wait! I feel like a kid waiting for Christmas to arrive, and I'm rarely patient even then! |
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jackbutler68
Groupie Joined: 08 Sep 2015 Online Status: Offline Posts: 202 |
Quote Reply Posted: 11 Sep 2015 at 5:42pm |
I didn't order a Vanquish, I ordered a Slade so I have all of the stages to go through.....
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My DS Slade..
Corsair Obsidian 550D Intel Core i7 5820K 3.3GHz GIGABYTE GAX99SLI 32GB DDR4 2800MHz Corsair Vengeance LPX SSD 1TB Samsung 850 EVO NVIDIA GeForce GTX 980 Ti 6GB (ASUS Strix Edition) |
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flamchop
Newbie Joined: 14 Sep 2015 Online Status: Offline Posts: 37 |
Quote Reply Posted: 14 Sep 2015 at 3:05pm |
I'm in the same boat, I ordered an Apollo system more than a week ago, it's still stuck in Phase 1! It's making me nervous that my card has been charged immediately but the system hasn't been assigned to anyone yet to begin locating parts. But after reading through the forums, I'm confident this is fairly normal this time of year, just hope I'm not waiting a month or more. I got the Phase Phever.
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jackbutler68
Groupie Joined: 08 Sep 2015 Online Status: Offline Posts: 202 |
Quote Reply Posted: 14 Sep 2015 at 3:37pm |
I didn't realize there would be a longer wait this time of year. I have emailed DS about still being in stage 1 and I am waiting for a response.....
All of the people who post their stages in their sig seem to go from stage 1 to stage 2 in 2 or 3 days. Edited by jackbutler68 - 14 Sep 2015 at 3:39pm |
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My DS Slade..
Corsair Obsidian 550D Intel Core i7 5820K 3.3GHz GIGABYTE GAX99SLI 32GB DDR4 2800MHz Corsair Vengeance LPX SSD 1TB Samsung 850 EVO NVIDIA GeForce GTX 980 Ti 6GB (ASUS Strix Edition) |
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flamchop
Newbie Joined: 14 Sep 2015 Online Status: Offline Posts: 37 |
Quote Reply Posted: 14 Sep 2015 at 4:33pm |
Yep, that's one of the reasons I'm wondering. Haven't seen anyone else wait this long to get out of Phase 1, even for a customized Apollo. I emailed them a couple hours ago for a status update, hope to get a response soon. I read another post on here, that back to school time is busier for them. |
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jackbutler68
Groupie Joined: 08 Sep 2015 Online Status: Offline Posts: 202 |
Quote Reply Posted: 14 Sep 2015 at 4:38pm |
Well if it going to be a longer than usual wait I think they should tell you that up front or at least email you and let you know whats going on. I still have not gotten a response either and it is a little frustrating to say the least.
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My DS Slade..
Corsair Obsidian 550D Intel Core i7 5820K 3.3GHz GIGABYTE GAX99SLI 32GB DDR4 2800MHz Corsair Vengeance LPX SSD 1TB Samsung 850 EVO NVIDIA GeForce GTX 980 Ti 6GB (ASUS Strix Edition) |
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ArkansasWoman777
DS Veteran Joined: 19 Aug 2012 Online Status: Offline Posts: 4314 |
Quote Reply Posted: 14 Sep 2015 at 4:42pm |
I would give them a call tomorrow as they are closed on weekends and pretty busy on Mondays. I'm sure Alex will swing by and give his thoughts.
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"Captain Sirius Black"
Storm Trooper i5 3570k Ordered: 11-27-12 Stage 1: 11-29-12 Stage 2: 12-2-12 Stage 3: 12-2-12 Stage 4: 12-4-12 Stage 5: 12-4-12 Stage 6: 12-10-12 Stage 7: 12-12-12 |
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flamchop
Newbie Joined: 14 Sep 2015 Online Status: Offline Posts: 37 |
Quote Reply Posted: 14 Sep 2015 at 5:04pm |
Re-reading this thread, I see rmac did wait about 7-ish days in Stage 1 on his build, so we aren't the only ones!
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jackbutler68
Groupie Joined: 08 Sep 2015 Online Status: Offline Posts: 202 |
Quote Reply Posted: 14 Sep 2015 at 5:17pm |
Yeah tomorrow will be 7 days for me......I understand the builds take time and I am totally cool with that but this is the stage that just goes to the person to pull the parts.....lol
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My DS Slade..
Corsair Obsidian 550D Intel Core i7 5820K 3.3GHz GIGABYTE GAX99SLI 32GB DDR4 2800MHz Corsair Vengeance LPX SSD 1TB Samsung 850 EVO NVIDIA GeForce GTX 980 Ti 6GB (ASUS Strix Edition) |
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jackbutler68
Groupie Joined: 08 Sep 2015 Online Status: Offline Posts: 202 |
Quote Reply Posted: 14 Sep 2015 at 6:10pm |
Okay I got an email back that said there was a glitch in the stages updating. My system is being built right now whatever stage that is, he didn't say.
I am much happier now!! Edited by jackbutler68 - 14 Sep 2015 at 6:10pm |
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My DS Slade..
Corsair Obsidian 550D Intel Core i7 5820K 3.3GHz GIGABYTE GAX99SLI 32GB DDR4 2800MHz Corsair Vengeance LPX SSD 1TB Samsung 850 EVO NVIDIA GeForce GTX 980 Ti 6GB (ASUS Strix Edition) |
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jackbutler68
Groupie Joined: 08 Sep 2015 Online Status: Offline Posts: 202 |
Quote Reply Posted: 14 Sep 2015 at 6:13pm |
I hope they fix the glitch because it still says stage 1 on my account. Maybe Alex can help with that.
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My DS Slade..
Corsair Obsidian 550D Intel Core i7 5820K 3.3GHz GIGABYTE GAX99SLI 32GB DDR4 2800MHz Corsair Vengeance LPX SSD 1TB Samsung 850 EVO NVIDIA GeForce GTX 980 Ti 6GB (ASUS Strix Edition) |
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goofy173
Newbie Joined: 14 Sep 2015 Online Status: Offline Posts: 2 |
Quote Reply Posted: 14 Sep 2015 at 6:28pm |
Crap! I told my son to check things out before ordering. He didn't. He told me build time was 5 days according to what it said when he ordered, but that seems to be a lie.
Because he has a different billing address than shipping address he's supposed to call to verify so I told him tomorrow to call and cancel. I just read in the faq that average build time is 15 business days. Then up to 10 business days for shipping? I asked him if he's satisified to pay that much to wait 5 weeks for his computer. No answer. |
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flamchop
Newbie Joined: 14 Sep 2015 Online Status: Offline Posts: 37 |
Quote Reply Posted: 14 Sep 2015 at 6:32pm |
Well ya gotta give it to the customer service, I just heard back too, and was assured that they are busier than usual right now, but I have not slipped through the cracks. Good to be kept in the loop! I'd rather wait a few extra days than for them to cut corners on building/testing. Sweet!
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flamchop
Newbie Joined: 14 Sep 2015 Online Status: Offline Posts: 37 |
Quote Reply Posted: 14 Sep 2015 at 6:37pm |
I think it depends on the system you buy. Fully customized (Apollo, Slade, etc.) can take maybe 2-3 weeks before you get it, but some of the others are sold as-is, and ship more quickly, if I'm not mistaken. |
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jackbutler68
Groupie Joined: 08 Sep 2015 Online Status: Offline Posts: 202 |
Quote Reply Posted: 14 Sep 2015 at 6:44pm |
Yes goofy173 if you buy a prebuilt it takes about 5 days to ship. Custom builds take longer for obvious reasons. I too am having mine ship to a different address and all I had to do was fill out a from they emailed me. Took like 5 minutes to do :)
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My DS Slade..
Corsair Obsidian 550D Intel Core i7 5820K 3.3GHz GIGABYTE GAX99SLI 32GB DDR4 2800MHz Corsair Vengeance LPX SSD 1TB Samsung 850 EVO NVIDIA GeForce GTX 980 Ti 6GB (ASUS Strix Edition) |
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jackbutler68
Groupie Joined: 08 Sep 2015 Online Status: Offline Posts: 202 |
Quote Reply Posted: 14 Sep 2015 at 6:47pm |
Also the 15 days is from the time they start until the time they ship, not 15 days to build and 10 more days to ship.
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My DS Slade..
Corsair Obsidian 550D Intel Core i7 5820K 3.3GHz GIGABYTE GAX99SLI 32GB DDR4 2800MHz Corsair Vengeance LPX SSD 1TB Samsung 850 EVO NVIDIA GeForce GTX 980 Ti 6GB (ASUS Strix Edition) |
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goofy173
Newbie Joined: 14 Sep 2015 Online Status: Offline Posts: 2 |
Quote Reply Posted: 14 Sep 2015 at 6:53pm |
Well, he got a Vanquish with no customization.
He F***ed up the validation so he has to call. He printed out some form he was filling out for validation. So I guess he's going to go ahead and get it. Sounds like DS are good computers from what I'm reading here. I just got scared from the faq and some of the other posts. Thanks everybody. From the Vanquish 3 page, it says ships in 5 days, so we'll see. Edited by goofy173 - 14 Sep 2015 at 6:55pm |
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flamchop
Newbie Joined: 14 Sep 2015 Online Status: Offline Posts: 37 |
Quote Reply Posted: 14 Sep 2015 at 7:03pm |
My old roommate got a system built here, a few years ago, and after watching his experience with DS, especially how they handled a failed hard drive a year later, you'll get a top quality machine with great customer service, and worth the wait. That's why I decided to come here for mine. Good luck! Edited by flamchop - 15 Sep 2015 at 7:26pm |
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jackbutler68
Groupie Joined: 08 Sep 2015 Online Status: Offline Posts: 202 |
Quote Reply Posted: 14 Sep 2015 at 7:05pm |
Vanquish is a prebuilt system. I think you will be happy and it will be worth the wait. I did research for about a month looking at different websites and such but found myself always coming back to this one and I believe I will be happy that I did. They have been very friendly both when I called and when I sent an email. So far I am very happy with Digital Storm.
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My DS Slade..
Corsair Obsidian 550D Intel Core i7 5820K 3.3GHz GIGABYTE GAX99SLI 32GB DDR4 2800MHz Corsair Vengeance LPX SSD 1TB Samsung 850 EVO NVIDIA GeForce GTX 980 Ti 6GB (ASUS Strix Edition) |
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16312 |
Quote Reply Posted: 15 Sep 2015 at 11:28am |
Hi everyone, we've been slammed with the back to school season, BUT, we are catching up now and things are getting back to normal.
@jackbutler68, I'll have the stage update fixed for you shortly. |
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jackbutler68
Groupie Joined: 08 Sep 2015 Online Status: Offline Posts: 202 |
Quote Reply Posted: 15 Sep 2015 at 3:35pm |
Thank you for the update Alex. I am still sitting at stage 1, hopefully it will be fixed soon so I can see where I am actually at.
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My DS Slade..
Corsair Obsidian 550D Intel Core i7 5820K 3.3GHz GIGABYTE GAX99SLI 32GB DDR4 2800MHz Corsair Vengeance LPX SSD 1TB Samsung 850 EVO NVIDIA GeForce GTX 980 Ti 6GB (ASUS Strix Edition) |
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16312 |
Quote Reply Posted: 15 Sep 2015 at 3:51pm |
You're welcome. It will be updated soon. Thanks!
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flamchop
Newbie Joined: 14 Sep 2015 Online Status: Offline Posts: 37 |
Quote Reply Posted: 15 Sep 2015 at 7:25pm |
I must have been next in line, after those days in Stage 1, my build worked its way up to Stage 5 today alone... maybe the same for you tomorrow!
Edited by flamchop - 15 Sep 2015 at 7:27pm |
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jackbutler68
Groupie Joined: 08 Sep 2015 Online Status: Offline Posts: 202 |
Quote Reply Posted: 15 Sep 2015 at 8:44pm |
Awesome to hear.....Yeah I am still waiting for my stage to be updated.
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My DS Slade..
Corsair Obsidian 550D Intel Core i7 5820K 3.3GHz GIGABYTE GAX99SLI 32GB DDR4 2800MHz Corsair Vengeance LPX SSD 1TB Samsung 850 EVO NVIDIA GeForce GTX 980 Ti 6GB (ASUS Strix Edition) |
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jackbutler68
Groupie Joined: 08 Sep 2015 Online Status: Offline Posts: 202 |
Quote Reply Posted: 16 Sep 2015 at 6:33am |
Well I was updated to stage 3 last night. Hopefully things will go smoothly from here.
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My DS Slade..
Corsair Obsidian 550D Intel Core i7 5820K 3.3GHz GIGABYTE GAX99SLI 32GB DDR4 2800MHz Corsair Vengeance LPX SSD 1TB Samsung 850 EVO NVIDIA GeForce GTX 980 Ti 6GB (ASUS Strix Edition) |
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