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Hydrolux Software?

Post Date: 2014-10-29
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Reclaimer_117 View Drop Down
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Posts: 15 		  Quote Reclaimer_117 Quote  Post ReplyReply bullet Topic: Hydrolux Software?
    Posted: 29 Oct 2014 at 6:39pm
Where is the Hydrolux Control Center software installed?

Just got my new PC. There was an icon for the Hydrolux CC on the desktop but I deleted it (I don't like anything on the desktop).

Now I can't find it anywhere? Is it not installed? Is is just a program they place on the desktop?

How do I get it back?
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forrest74 View Drop Down
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Posts: 2642 		  Quote forrest74 Quote  Post ReplyReply bullet Posted: 29 Oct 2014 at 7:33pm
My Hydrolux file is called Control-Center.exe, but I may have renamed it.  Looking at its properties says that it had been named Adventum.exe.

A search might find the file.  Hope this helps.
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Reclaimer_117 View Drop Down
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Posts: 15 		  Quote Reclaimer_117 Quote  Post ReplyReply bullet Posted: 29 Oct 2014 at 7:54pm
Thanks for the response. Can't seem to find it...do you have a file location?
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bprat22 View Drop Down
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 30 Oct 2014 at 5:50am
If you deleted the desktop shortcut, I believe you'll need to have DS send you a link to re download.    
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forrest74 View Drop Down
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Posts: 2642 		  Quote forrest74 Quote  Post ReplyReply bullet Posted: 30 Oct 2014 at 7:07am
Reclaimer,

I moved the file to a folder I created named Systems Utilities.  It is in a sub-folder called Hardware Monitors.  Afraid that does not help you much. 

You might try a forum search here for Hydrolux as I seem to remember some similar questions about the Hydrolux file.  (best I can do ...)
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Reclaimer_117 View Drop Down
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Posts: 15 		  Quote Reclaimer_117 Quote  Post ReplyReply bullet Posted: 30 Oct 2014 at 7:13am
Thanks again, I appreciate the response. I've already reached out to DS...from other threads I learned that they can provide me a download link. This time I'll keep it safe!
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Meller View Drop Down
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Posts: 1627 		  Quote Meller Quote  Post ReplyReply bullet Posted: 04 Nov 2014 at 3:29am
Perhaps later today I'll contact Alex to provide me with download links and create a forum (sticky) with links to a lot of this software for people.

Hopefully you got everything sorted Reclaimer.
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Reclaimer_117 View Drop Down
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Posts: 15 		  Quote Reclaimer_117 Quote  Post ReplyReply bullet Posted: 04 Nov 2014 at 7:56am
Hey everyone, thanks for all the help. I sent a message to DS and they responded within a couple of hours with a link to download the software. I've been using the system for a couple days now and it's been running flawlessly!!!

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Alex View Drop Down
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 04 Nov 2014 at 1:48pm
Glad to hear! You can also download the Control Center software by logging into "My Account" on our website.
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taeonas42 View Drop Down
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Posts: 7 		  Quote taeonas42 Quote  Post ReplyReply bullet Posted: 31 Jan 2015 at 7:25pm
Originally posted by Alex

Glad to hear! You can also download the Control Center software by logging into "My Account" on our website.


Apologies for resurrecting this topic, but my account does not have such a download link for me. It's still stuck on the tracking information although my system shipped over a month ago. Is there other software I should have in the "My Account" section?
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Posts: 446 		  Quote PcKiller Quote  Post ReplyReply bullet Posted: 01 Feb 2015 at 6:42am
It does not show up under My Account either.
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Alex View Drop Down
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 01 Feb 2015 at 11:14am
@taeonas42, check now it should be there.

@PcKiller, unfortunately you did not purchase our control board and software "Digital Storm Thermal Management Control Board & Software" which would give you an option to download in the "My Account" section.
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taeonas42 View Drop Down
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Posts: 7 		  Quote taeonas42 Quote  Post ReplyReply bullet Posted: 01 Feb 2015 at 12:24pm
Thank you Alex. I had that information in there while the system was building but once it shipped it was removed for some reason.

Would you be able to tell me how to install it?
Also where to place the driver folder?
When I click on the application it says the same as the original one said, that it cannot detect the COM port. I presume that has something to do with the driver folder.
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Alex View Drop Down
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 02 Feb 2015 at 11:09am
Looks like you have the driver installed, to check what COM port your control board is on, go into Windows -> Device Manager and look under "Ports (COM & LPT)" and a device called Serial Port or something around that wording, it will tell you what COM port it is.

If you need further help, I recommend contacting our team directly so we can help you.
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taeonas42 View Drop Down
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Posts: 7 		  Quote taeonas42 Quote  Post ReplyReply bullet Posted: 03 Feb 2015 at 10:17pm
Thank you Alex. I have opened a support request regarding this matter. I found the COM designation where you said but the data does not populate. Hopefully Angie can help to resolve this matter.
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Alex View Drop Down
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 04 Feb 2015 at 9:27am
You're welcome. Also, I can help you via email on this issue, can you email me the screenshot of what your device manager shows AND what happens after you enter your COM port in the software?

My email is "[email protected]"
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