Problem with website + configurator.Post Date: 2017-11-08 |
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kettobase 
Newbie 
Joined: 08 Nov 2017 Online Status: Offline Posts: 1 |
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 Topic: Problem with website + configurator.Posted: 08 Nov 2017 at 5:36am |
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Hello,
Does anyone currently have a problem with the website+configurator? It does not list/display anything under any category on any system for me. (tried on PC/MAC/mobile, chrome/IE/firefox) Not sure what's going on here? Perhaps just currently down/bugged? Thanks |
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Tidgxor
DS ELITE 
The Kokopelli kid 
Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply
Posted: 08 Nov 2017 at 6:48am |
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Are you still having issues?
Seems ok on my end. |
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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bprat22
DS ELITE
DigitalStorm East -- (Unofficially!)
Joined: 08 Jun 2011 Online Status: Offline Posts: 20391 |
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Posted: 08 Nov 2017 at 7:20am |
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Works good for me too. Try deleting cookies on bottom of forum home page.
Also, if you're using IE as your browser then try another. IE after an update a year or two ago will mess with visuals on the forum for me, although I haven't checked it recently.  |
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Asangard
DS Veteran 
Joined: 21 Aug 2009 Online Status: Offline Posts: 2209 |
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Posted: 08 Nov 2017 at 8:38am |
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I have had a few people that couldn't customize anything over the last 2 days. Changing browsers and/or changing devices didn't help either.
I did report the issue to Alex but there doesn't seem to be any common factor connecting the ones that have had problems. |
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Not from Without, Therefore, the 1st step on the Holy Warrior path, Is to recognize thyself as thy 1st enemy. |
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Alex
Admin Group 
Digital Storm Supervisor 
Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
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Posted: 08 Nov 2017 at 8:59am |
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I am going to send you an email, please get back to me. I would like to personally call you to go over this issue.
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Alex
Admin Group
Digital Storm Supervisor
Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
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Posted: 08 Nov 2017 at 9:00am |
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Anyone that is having this issue, please email me your contact information, I would like to have engineering work with you to figure out what is going on.
My email is "[email protected]" |
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DST4ME
DS ELITE
Joined: 14 Apr 2008 Online Status: Offline Posts: 36758 |
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Posted: 08 Nov 2017 at 9:13am |
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Its been fine for me, takes a little bit to load on my tabket, but it loads. Firefox here
Edited by DST4ME - 08 Nov 2017 at 9:13am |
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bprat22
DS ELITE
DigitalStorm East -- (Unofficially!)
Joined: 08 Jun 2011 Online Status: Offline Posts: 20391 |
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Posted: 08 Nov 2017 at 9:35am |
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I use Firefox and all is well. I also tried IE and Chrome and they work fine for me.
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Tidgxor
DS ELITE
The Kokopelli kid
Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply
Posted: 08 Nov 2017 at 9:56am |
Ditto, all are on the most recent versions. |
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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hoserator
DS Veteran
We don't need no stinking "Avatars" !
Joined: 08 Oct 2014 Online Status: Offline Posts: 7966 |
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Posted: 09 Nov 2017 at 1:38am |
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+1 on Firefox here. No issues.
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Alex
Admin Group
Digital Storm Supervisor
Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
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Posted: 09 Nov 2017 at 3:57pm |
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We found the issue, only happens with international visitors. The financing script we have on the configurator is breaking the page.
The issue should be resolved by end of day Friday. |
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bprat22
DS ELITE
DigitalStorm East -- (Unofficially!)
Joined: 08 Jun 2011 Online Status: Offline Posts: 20391 |
Quote Reply
Posted: 10 Nov 2017 at 2:28am |
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Alex
Admin Group
Digital Storm Supervisor
Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
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Posted: 10 Nov 2017 at 7:22am |
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Issue has been resolved.
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Tidgxor
DS ELITE
The Kokopelli kid
Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply
Posted: 10 Nov 2017 at 11:00am |
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Awesome. Good to know.
 Was DST4ME DDOSing the site again?  |
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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DST4ME
DS ELITE
Joined: 14 Apr 2008 Online Status: Offline Posts: 36758 |
Quote Reply
Posted: 10 Nov 2017 at 1:50pm |
I know nothing and deny everything |
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hoserator
DS Veteran
We don't need no stinking "Avatars" !
Joined: 08 Oct 2014 Online Status: Offline Posts: 7966 |
Quote Reply
Posted: 11 Nov 2017 at 2:56am |
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Causation or co-relation? Hmmmm
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DST4ME
DS ELITE
Joined: 14 Apr 2008 Online Status: Offline Posts: 36758 |
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Posted: 11 Nov 2017 at 10:18am |
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I know nothing and deny everything
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