Question for potential customers

for me its the money my credit limits not past 3k and i just dont have it in my checking account to just shell out 3 k all at once. if i had a credit card or some type of payment option id probably buy it tomorrow. its really just to have 3k to give out all at once on something i want vs need is difficult when there are things we have to pay like bills, rent ,etc

Alex,

i think u guys have all of our buisiness theres just no other option when it comes to what you give vs what u get. im sold with DS 2 its just i need to save about 1,200 more b4 i buy so it may take another month or so i was hoping to buy on the 23rd ( my birthday) but unless i get an awsome surprise for turning 19 which i doubt it'll sadly be longer if it takes more than 2 month's ill just wait till win 7 comes out but i'll definately have the money by then

Edited by inferno23 - 11 Jun 2009 at 5:22pm

When I'm able to get a job.

it's just a money issue.

I don't know about increaing sales but I think if you throw in a T-shirt for free it would increase awareness. I know if it was free I'd wear it around but when it comes to 10 bucks I'm going to be putting that into the computer.

Originally posted by Alex We wanted to ask potential customers:   "What can we do to gain your business? What will it take in order for you to make a purchase today?"

Seems apparent many (maybe most) want to help by purchasing but, it's the "money" that's holding them back--at least for now.  These are commitments...pledges of a sort..and they'll be most welcome sales down-the-line.

Really none of these responses actually answer the question Alex is asking.  Inferno23 came closest to answering it.  What would it take to get you to order today?   

Alex, DS may consider having a revolving account much like Dell has and set-up purchases this way.  I have two dell printers and have had a Dell revolving account for years.  It's extremely easy to go online and order cartridges from their site at my convenience.  You simply have your credit card on file and purchase when necessary.

The fact that a consumer is rejected from making purchases over 3k has nothing to do with DS and everything to do with your own bank.  Banks obivously do this to keep fraud from taking place.  Purchases over certain dollar amounts will be held and confirmed by the bank and it varies from bank to bank on the amount at times.  This is a consumer safety interest on the bank's part, and considering that the bank is guaranteeing your money, they take the loss if fraud happens, not you.

By the way, to the general viewing public here, before you make your purchase you need to simply call your bank and confirm that you will be making this purchase and what the amount is so they will release the funds at the time of purchase.  It really is as simple as that.  I have never had a problem making purchases, purchases over 10k, if I just call the bank first and let them know that it's me and it's ok to release the funds at the time of purchase.  It becomes more about planning for the purchase knowing that banks will always operate this way.  


Edited by EdH63 - 12 Jun 2009 at 11:09am

Originally posted by Zardoz8719 Originally posted by easytarget Originally posted by Alex We wanted to ask potential customers:   "What can we do to gain your business? What will it take in order for you to make a purchase today?"   As I've previously suggested, prospective customers, especially lurkers who will never post (and who represent the real incremental business your question is in pursuit of), base their opinion of your company in no small part on these forums.   So staffing them with a paid representative of DS such as yourself instead of the self appointed mouthpiece you currently use would be all to the good.       In the absolute sense...everybody here is "self-appointed" we're here because we want to be.  Excuse my candor...but, for a "newbie" post'er yourself you seem to come down with both feet on DST4ME (as evidenced in your other posts).  I'm not representing him--he does quite alright by himself thank you...  But, know this, despite his imperfections (and we ALL have them...) he's FAR more help than hindrance--which is more than I can say for you--so far.    One other thing...rep's from DSO...Alex and Sarah...IMHO, have over time, achieved the right mix of joining in (at the appropriate time(s)) to monitor and clarify without seeming to use a heavy hand--a delicate balance.    All in all, I welcome you aboard...and look forward to your posts--but, only if you aren't seen as having an axe to grind--fair enough?  We'll over look your shortcomings...if you'll over look ours.

I'll agree with this.  DST4ME does help more than he doesn't, and he may rub you the wrong way, but it doesn't require some of the personal attacks that have been posted in other threads toward him.  I know to some around here he may seem like the hall monitor, wearing the red sash across his chest calling out to stop running or tie your shoes.  Or he might seem like the guy in class always answering the teacher's questions correctly making you feel inadequate or less than what you'd like to be seen as.  Bottom line, the guy helps more than he hinders.  I guess that can be annoying to some, it has for me at times to some minor degree, but it's not something that I need to go on about here and diminish what good he does do.

If I argue with you to the point it belittles you or diminishes your worth, then it really becomes more about me and my issues and less about you... right?  Letting go can be hard sometimes.  All of the power to understand lies within each one of us all the time, we just have to make the decision to let go when we need to.  Quite frankly, I would rather be left wanting more than looking like I have it all.      

In my case: what would motivate me to buy another pc from DS

@BtC...I like the way you think.  And (I) agree...the interaction of DSO personnel in this forum is a definite plus.

Edited by Zardoz8719 - 12 Jun 2009 at 1:48pm

I think you guys should be more involved in some discussions, and asking people to give you a call doesn't count.

To be honest it would be an honor to be a mod on this forum , however I'm afraid it might take away from my independent rating and advise.

right now I'm just a customer advising another customer, to me that is more creditable since I have nothing to gain nor am I affiliated with DS any other way then just being a customer.

If I become a mod then some people might think when I talk highly about DS its because I'm a mod and affiliated with DS and am doing so because I have to or due to my affiliation.

I think thing are great the way they are right now, you guys are right, Alex and Sarah are doing a fantastic job of jumping in when needed and adding/providing info that the rest of us don't have.

Based on the above I would feel more comfortable advising just as a customer.

I can't not possibly express how honored I am by the option and the kind words many have said here. I means so much to me to hear you all say those kind things

Edited by DST4ME - 12 Jun 2009 at 3:00pm

Now I'm honored even more

Edited by DST4ME - 12 Jun 2009 at 5:40pm

Originally posted by Alex We could have more resources towards just participation in our forums by other DS employees but, we are at the same time trying to ensure we are as efficient with resources as much as possible due to the current economic situation that we are all under.

actually I think the config is the easy part, the employees should help with trouble shooting.

but all that should happen only after the phone situation is taken care of.

I honestly don't see how employees answering questions is going make anybody buy their system faster.

you know what will make people buy their system faster? a big discount that runs out in a few days, there is nothing that is going to motivate anybody to buy faster then a big discount.

its not like we are not providing plenty of info for new customers in the configuration area.

check out this new customer for example: here, you think if a tech helped him that would make him buy today? if so lets ask him, my money says no.

that idea would work in a forum that does not provide all the info we provide.

now make him an offer he can't refuse then he might buy today.

but thats just my 2 cents


Edited by DST4ME - 12 Jun 2009 at 7:24pm

Originally posted by DST4ME you know what will make people buy their system faster? a big discount that runs out in a few days, there is nothing that is going to motivate anybody to buy faster then a big discount.

Absolutely would, but we don't want DS to lose money on the deal, do we? Obviously a huge discount would get people buying, but then you'd have a swarm of people who purchase and DS might not have the manpower to pull it off. Plus, DS isn't exactly charging us an arm and a leg, so how big of a discount could they even afford?


Edited by sdelu - 12 Jun 2009 at 7:27pm

BTW another thing that might help is if you guys can put a 3 year part warranty on the laptops, it sure is stopping me from getting one.