Robust Wooden Shipping Crates

We take every issue very seriously, and we wanted to offer a way for our high-end builds to arrive to our customer in safe and sound condition.

when i first saw those things i thought the bad employee's were going into them 

Looks cool.
(Wouldn't pay the extra money.)
But cool.

That looks like it could withstand a war.   But its`t your regular boxes good enough?

In my day job I order lots of IT material so I get to see UPS, Fedex and DHL at their finest.  As a whole they are all pretty good with keeping packages in one piece.  Yet there is always that one personnel that would destroy a package no matter what it is wrapped in or with; however your new Crate may be able to withstand whatever they throw at it short of a small nuclear blast.

That's awesome, The UPS guy who delivered my DS rig kicked it off the back of his truck.  He didn't know I saw him until I came out of my front door screaming "What the **** do you think you're doing?!"  I made him wait for half an hour while I opened and inspected it after that.  It was in good shape still because of the hard foam you guys box it with, but I would have liked to have the crate anyway lol.....

UPS is abysmal, but they're very cost-effective when it comes to volume-shipping with a good tracking system so I certainly don't blame you for using them. They're an industry standard. Plus, I'm sure that's the reason you are enabled to offer free shipping. Hey, at least it's not DHL.

I'd like to take a break from building and buy one of your systems in the future (most likely end of the 07 season so I have time to save up).

I don't suppose you guys offer a FedEx option? I don't mind spending quite a bit more for professionally delivered and cared-for packaging and shipping, but I don't know if I'd spread out $300 for the crate  (which is awesome, don't get me wrong).

I just ship most of my hardware components when building via high-end FedEx delivery and they arrive in almost  untouched-levels of condition. I'd be willing to pay in accordance with the increase in shipping since I know it would be outside your conventional UPS system.




Edited by CapnBiggles - 08 Aug 2007 at 12:35pm

I suspected you would, you guys are straight up  awesome  as usual. Thanks for the 411 on that.

Not right now, but, later on yes, currently we don't want to confuse customers into thinking they need this.

But I suppose I could easily solve that my self by ordering a new machine.

I agree, UPS has some of the worst business practices.  They don't even require a signature for delivery.  A few years ago I ordered a Dell Ultra Sharp 21" FP and UPS dropped it off at the house and just left it on the front porch since I wasn't there to receive it.  Leaves a $1000.00 monitor on the porch for the world to see... idiots!  It's a sad irony that UPS is extremely strict and regimented with their employees about their trucks, yet they treat customer's merchandise the way they do.  I live in San Antonio, Tx and UPS down here will fire the driver that just scratches one of their vehicles.  But, please don't hesitate to punt my package off the back of your truck because you're too lazy to make two trips.  Good old American work ethic at its finest.

I would gladly use Fed-Ex if you had them.


Edited by EdH63 - 15 Sep 2007 at 1:59pm

The DSO Extreme Crate is pretty cool looking, and if I were ordering a $5K computer, I would fork over the extra $100 for it. However, from what I've read here, the Crate doesn't really address the problem of machines arriving dead, near death, or at least critically wounded.

Believe it or not, we have had issues with Fed Ex as well. UPS is the biggest and they move the most packages, I have seen it where it's mainly who ships the most gets the most blame. But, hey, we are looking at other options in the future though.

What are the dimensions on the crate? and the weight? I might buy one later on if I will be going out of the country.

Sorry about the late reply. The size on that crate is: (W)12.27"x(D)27.82"x(H)24.67"

Edited by Alex - 25 Oct 2007 at 10:02pm

I had received a new TV in great condition in the mail a few days ago. This TV came from China and I live in the US. It was double boxed. It had to have amounted to a half inch or more of corrugated cardboard all around it. It was also taped, stapled and banded with two bands. Styrofoam supported the TV from shifting inside.  I’m thinking that this method of packaging would be cheaper than the wooden crate.  It may not be as strong as a solid wood crate but it would still be stronger than a single box with just tape. Could DS double box their computers for shipment?

Edited by gameon - 01 Dec 2007 at 8:40pm

We can do that for customers. The ammount of foam we use, etc, does not really require the need to double pack them, but, we are always open to customer requests.

Has this been proven to be an efficient protective crate or no one tried this yet? I want this for the following Shipping Route: