This Tower Is Just LovelyPost Date: 2017-03-21 |
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Jackson Dieu
Newbie Joined: 06 Mar 2017 Online Status: Offline Posts: 8 |
Quote Reply
Topic: This Tower Is Just Lovely Posted: 21 Mar 2017 at 5:41pm |
I just received the customized configuration through shipping yesterday and I'm satisfied about most things regarding the package. I'm glad the delivery didn't take any tolls on the tower's condition. When I touched it, it felt like the tower just came from the facility it was constructed at. There were a few problems I was able to fix myself, other than that, just a few missing items I didn't receive through shipping that was stated on the receipt. I'm currently attempting to get problems regarding the missing items resolved through their support system as is. As for the problem I fixed myself, there was a slot on the front of the Velox tower that wasn't adjusted right. After resolving the issue, I don't see any potential problems to connect the right cord into the slot. Customer Support was excellent and proved wrong what some people said in reviews about Digital Storm. Were I able to give a rating from 1 star to 5 stars regarding Digital Storm's services, I want to give 4 stars to 4.5 stars. The tower is running smoothly and I haven't experienced an issue I wasn't able to get resolved yet.
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hoserator
DS Veteran We don't need no stinking "Avatars" ! Joined: 08 Oct 2014 Online Status: Offline Posts: 7966 |
Quote Reply Posted: 22 Mar 2017 at 2:07am |
Nice. Congratulations. Nice to see how the side cooling fans are installed.
What was missing? Did you look in the small box? |
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Jackson Dieu
Newbie Joined: 06 Mar 2017 Online Status: Offline Posts: 8 |
Quote Reply Posted: 22 Mar 2017 at 8:11am |
I was missing a recovery compact disk, a game from the Free Intel Bundle, and a game from the NVIDIA Be the Hero Bundle. I never got the option to select which two games I wanted ordering the system configuration. I assumed a card with instructions was going to get sent through shipping for me to select what games I wanted. It's been over a day since I sent an email since the phone had too many people attempting to contact Digital Storm. I scoured every inch of the delivered package and found nothing relevant to the bundles.
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bprat22
DS ELITE DigitalStorm East -- (Unofficially!) Joined: 08 Jun 2011 Online Status: Offline Posts: 20391 |
Quote Reply Posted: 22 Mar 2017 at 8:56am |
The free games are usually emailed to you with the game code.
The Recovery CD isn't the default selection. If you did select the CD then they'll have to mail it to you. |
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Jackson Dieu
Newbie Joined: 06 Mar 2017 Online Status: Offline Posts: 8 |
Quote Reply Posted: 22 Mar 2017 at 9:01am |
I assumed that at first. After browsing the forums, there was someone that typed about receiving the codes in the binder of a customized configuration. The other person received their codes in the 7th stage email. This wasn't the case for me in either situations. I'm just going to call them later regarding this. Hopefully the line isn't crowded like yesterday.
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Tidgxor
DS ELITE The Kokopelli kid Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply Posted: 22 Mar 2017 at 5:28pm |
Nice
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 23 Mar 2017 at 1:15pm |
Thank you for posting your review, glad to hear you are happy with the product and experience.
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oldlady RPGer
DS Veteran One of the cool kids Joined: 09 Sep 2011 Online Status: Offline Posts: 1080 |
Quote Reply Posted: 26 Mar 2017 at 11:19am |
Very nice!!!!!!
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Me sitting my ECMO in PICU. Now you know why I like LC. ;)
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gdead65
Groupie Joined: 17 Nov 2016 Online Status: Offline Posts: 111 |
Quote Reply Posted: 27 Mar 2017 at 11:06am |
If lines are busy- just click on the support tab and send them a note! I had my game codes within 2 hrs!
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Apollo i7-7700 1070
Ordered: 2-12-17 Stage 1: 2-14-17 Stage 2 & 3: 2-16-17 Stage 4 & 5: 2-21-17 Stage 6: 2-23-17 Stage 7: 2-25-17 |
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kennyforyourthoughts
Newbie Joined: 05 Feb 2017 Online Status: Offline Posts: 7 |
Quote Reply Posted: 27 Mar 2017 at 3:26pm |
Looks beautiful. Just curious what was the first game you ran on it?
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Jackson Dieu
Newbie Joined: 06 Mar 2017 Online Status: Offline Posts: 8 |
Quote Reply Posted: 27 Mar 2017 at 4:26pm |
I discussed the issue with support through email and received the two codes a couple days ago already. |
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Jackson Dieu
Newbie Joined: 06 Mar 2017 Online Status: Offline Posts: 8 |
Quote Reply Posted: 27 Mar 2017 at 4:29pm |
I haven't been able to play any games yet. I've been busy with gardening and chores this past week. Everything is downloaded and updated. I'm debating between Blade & Soul and League of Legends at the moment. I've got my mind set on League of Legends. Hopefully I'll be able to play later. |
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