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Velox and Customer Experience Review

Post Date: 2017-11-15

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wingrider View Drop Down
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  Quote wingrider Quote  Post ReplyReply bullet Topic: Velox and Customer Experience Review
    Posted: 15 Nov 2017 at 5:39pm
I have had my system for a few days and I must say I am quite impressed.

Everything from the craftsmanship to the attention to detail on the cable management. The gaming experience thus far has been phenomenal and I have not experienced any issues thus far.

Buying Experience:

I purchased the Velox system in September, but researched prior to that for about 2 months. Comparing everything from build vs. buy to all of the other competitors, system reviews, YouTube reviews and unboxings.

I decided to not build and instead buy and based on my analysis from a price point everyone was relatively in the same range, my decision finally boiled down to the reviews and location since I am in the Bay Area. So I chose DigitalStorm.

The ordering process was pretty simple and straight forward and any question I had was answered by the DS team or someone in this forum.

The only negative I would say about the whole experience was frequency of communication when delays came up, but DigitalStorm was always will to talk and work through the communication gaps. It turns out there were numerous exogenous factors namely the complexity involved in overclocking with the latest Intel i9 7900X series. Eventually things were worked out and I am happy with the results. Hopefully DigitalStorm can work out the communications gaps to provide timely updates especially when delays are encountered.

I do need to give a round of thanks to Kimberly and Robert for working with me and being thoughtful of my concerns and working hard to deliver the system to me.

Pros:
1. Easy ordering
2. Customization and options
3. Great craftsmanship, everything works the first time
4. Pre-wiring empty slots for future expansion
5. Great gaming experience and performance

Cons:
1. Communication gaps when delays arrive. Information is not passed back in a timely manner.

Purchase Again: Yes

Advice to potential or new customers, be patient every build is unique and some are quicker some are not so quick, but being patient and diligent about getting answers you will be rewarded with a great system.

Specs:
Digital Storm Velox
Exterior Finish: - Standard Factory Finish
Trim Accents: - Standard Factory Finish
Processor: Intel Core i9-7900X (10-Core) (Up to 4.30 GHz)
Motherboard: ASUS ROG STRIX X299-E GAMING (Intel X299 Chipset) (Up to 4x PCI-E Devices)
System Memory: 64GB DDR4 3200MHz Corsair Dominator Platinum DHX (Extreme-Performance)
Power Supply: 1000W Corsair HX1000i (Digitally Controlled Power)
Optical Drive: DVD-R/RW/CD-R/RW (DVD Writer 24x / CD-Writer 48x) (Internal)
Storage Set 1: 1x SSD M.2 (512GB Samsung 960 PRO) (NVM Express) (Extreme Performance)
Storage Set 2: 1x SSD (960GB Digital Storm Performance Series)
Internet Access: High Speed Network Port (Supports High-Speed Cable / DSL / Network Connections)
Graphics Card(s): 2x SLI Dual (GeForce GTX 1080 Ti 11GB (Performance Edition) (VR Ready)
Sound Card: Integrated Motherboard Audio
Extreme Cooling: H20: HydroLux PRO: Exotic Custom Cooling System (2x Graphics Cards + CPU)
HydroLux Tubing Style: HardLine Tubing (Requires HydroLux PRO Custom Liquid Cooling System)
HydroLux Fluid Color: Blue Fluid (Requires HydroLux Liquid Cooling System)
Cable Management: Exotic Cable Management - Blue - (Cable Combs with Custom Color Sleeved Extension Cables)
Chassis Fans: Corsair LED Airflow Performance Edition (Blue) Fans
Internal Lighting: Remote Controlled Advanced LED Lighting System (Multiple RGB Color Modes)
Airflow Control: Digital Storm Thermal Management Control Board & Software
Noise Reduction: Noise Suppression Package Stage 2 (Optimized Airflow & Fan Speeds with Noise Dampening Material)
CPU Boost: Stage 2: Overclock CPU - Up to 4.8GHz (Depends on Cooling and Motherboard)


Pictures of the Setup:




Removed competitor names.

Edited by Snaike - 16 Nov 2017 at 8:54am
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Batman34 View Drop Down
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  Quote Batman34 Quote  Post ReplyReply bullet Posted: 15 Nov 2017 at 6:46pm
Epic set-up and awesome pics!!! Hope you enjoy your PC as much as I have this past year with the Apollo.
"It's not who I am underneath, but what I do that defines me." - Batman Begins
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  Quote DST4ME Quote  Post ReplyReply bullet Posted: 15 Nov 2017 at 10:55pm
Very nice boss beast
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  Quote hoserator Quote  Post ReplyReply bullet Posted: 16 Nov 2017 at 1:01am
Very nice and clean setup for a strong system.Strong Congratulations and thank you for the review and images.

Did the reservoir come with all that air? Keep track of the level. It should reach a steady state after a short time clearing all the air remaining in the system. Find out what coolant DS used and order a bottle for occasional fill ups. Big%20Smile Enjoy. Awesome


BTW: nice Saturn V model. Smile


Edited by hoserator - 16 Nov 2017 at 4:13am
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  Quote bprat22 Quote  Post ReplyReply bullet Posted: 16 Nov 2017 at 1:58am
Excellent rig and thanks for the pics.


Enjoy that bad boy.
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Snaike View Drop Down
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  Quote Snaike Quote  Post ReplyReply bullet Posted: 16 Nov 2017 at 3:16am
Wow, professional quality shots. Nice system, great review.

Welcome to DS.
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Tidgxor View Drop Down
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  Quote Tidgxor Quote  Post ReplyReply bullet Posted: 16 Nov 2017 at 3:28am
Man, these are some nice photos!

Thanks for sharing and for the detailed write-up!

Enjoy. Strong
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  Quote wingrider Quote  Post ReplyReply bullet Posted: 16 Nov 2017 at 7:06am
Originally posted by hoserator


Very nice and clean setup for a strong system.Strong Congratulations and thank you for the review and images. Did the reservoir come with all that air? Keep track of the level. It should reach a steady state after a short time clearing all the air remaining in the system. Find out what coolant DS used and order a bottle for occasional fill ups. Big%20Smile Enjoy. AwesomeBTW: nice Saturn V model. Smile


It did, I advised DS and they actually shipped out at no cost a bottle of coolant for me to top it off.
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  Quote Tidgxor Quote  Post ReplyReply bullet Posted: 16 Nov 2017 at 7:23am
Nice. Strong
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Alex View Drop Down
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  Quote Alex Quote  Post ReplyReply bullet Posted: 16 Nov 2017 at 10:22am
Great setup!
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