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Waiting for a Harker

Post Date: 2018-04-28
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Bsturd420 View Drop Down
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Posts: 12 		  Quote Bsturd420 Quote  Post ReplyReply bullet Topic: Waiting for a Harker
    Posted: 28 Apr 2018 at 11:03am
Originally posted by Alex

Shipping Time Frames: We have systems that ship within 4 days, 7 days, two weeks. It really depends on your configuration. If you ordered a paint job, or if you want us to water cool the entire system and configure two separate liquid loops (one for the processor and one for three video cards) it can take some time.


Stress-Testing/Quality Assurance: Large brand name computer companies mass produce computers, they don't allow a level of customization as we do in order to keep operating costs low. They also stress-test units by testing random samples. Here, every machine gets tested, and when I say tested:

 

- 24-hour stress test on your: processor, memory, and video card(s) (total of 72-hours)

- Benchmarking to ensure your system is operating at the performance it is configured for

 

And that build time covers the time it would take for us to stress test, benchmark, and replace/tweak any components to deliver you nothing but a quality high-performance gaming machine.

 

If you want to experience a true immersive gaming experience with a high-quality machine backed with U.S. based life-time toll free technical support, Digital Storm is your choice Smile.

 

Did I also mention your purchase comes with a 30-Day money back guarantee which starts from the day you receive our machine and our standard 3 Year warranty for all desktop systems?



Ayyyy Alex, when are you guys getting the Harker 17.3” 4K laptops back in stock? Waiting is the worst!




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Edited by Snaike - 28 Apr 2018 at 2:32pm
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bprat22 View Drop Down
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 28 Apr 2018 at 11:18am
The configurator shows the 4K Harker in stock, with 10-15 day ship time.   Has a phone call to them showed otherwise ? Let us know.

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Bsturd420 View Drop Down
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Posts: 12 		  Quote Bsturd420 Quote  Post ReplyReply bullet Posted: 28 Apr 2018 at 11:54am
I got an email saying they’d have to remove rush processing in order to wait for new shipments. I’m also misled as I can see it is in stock. But I was told otherwise. That’s why I’m asking someone who can find out for sure. Even if I have to get in contact with a Manager.
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Bsturd420 View Drop Down
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Posts: 12 		  Quote Bsturd420 Quote  Post ReplyReply bullet Posted: 28 Apr 2018 at 11:54am
They did however put rush processing back on when I requested that they rush it once it was in stock.

Edited for spelling errors.

Edited by Bsturd420 - 28 Apr 2018 at 11:57am
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bprat22 View Drop Down
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DigitalStorm East -- (Unofficially!)
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 28 Apr 2018 at 12:13pm
Got it. Not much the forums can do, unless Alex stops by.

Email.   [email protected]. That should get a response.

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Bsturd420 View Drop Down
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Posts: 12 		  Quote Bsturd420 Quote  Post ReplyReply bullet Posted: 28 Apr 2018 at 12:37pm
I did. Also emailed Alex directly.
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