FAQ FAQ  Forum Search   Register Register  Login Login

waterblock leak

Post Date: 2016-11-15

 Post Reply Post Reply
Author
  Topic Search Topic Search  Topic Options Topic Options
Searyder View Drop Down
Newbie
Newbie


Joined: 22 Sep 2016
Online Status: Offline
Posts: 20
  Quote Searyder Quote  Post ReplyReply bullet Topic: waterblock leak
    Posted: 15 Nov 2016 at 8:19am
not a good morning to wake up to......
spoke with two reps yesterday wesley and alex. talked about how my reservoir was steadily lowering in level, they both said that minor loss or evaporation is normal and i said that within the first 5 days of running, i would shut it down overnight. i lost about an inch of coolant and didn't notice any major leaking. this morning i decided to dig a little deeper and take the back panel off and have a look and found the leak. didn't notice and leaking looking thru the front panel and never thought to look at the back until this morning. why didn't i look at the back in the past 5 days, well, that side is facing the wall.

what is my next step?






@tugboatttaylor
Back to Top
Searyder View Drop Down
Newbie
Newbie


Joined: 22 Sep 2016
Online Status: Offline
Posts: 20
  Quote Searyder Quote  Post ReplyReply bullet Posted: 15 Nov 2016 at 8:26am
this is the first day i set it up, wednesday the 9th. didn't notice it before but look clostly, you can see the crack. right in/out line.




@tugboatttaylor
Back to Top
bprat22 View Drop Down
DS ELITE
DS ELITE

DigitalStorm East -- (Unofficially!)
Email address used to purchase matched with forums account email.

Joined: 08 Jun 2011
Online Status: Offline
Posts: 20391
  Quote bprat22 Quote  Post ReplyReply bullet Posted: 15 Nov 2016 at 8:40am
If the block is cracked, you need DS to send you a new one, really no other option.  Or, send it back, but I'd do it myself to save time, maybe shipping cost although you are in the free shipping window,  and the dreaded shipping stress.


Back to Top
hoserator View Drop Down
DS Veteran
DS Veteran

We don't need no stinking "Avatars" !
Email address used to purchase matched with forums account email.

Joined: 08 Oct 2014
Online Status: Offline
Posts: 7966
  Quote hoserator Quote  Post ReplyReply bullet Posted: 15 Nov 2016 at 8:50am
Like bpratt22 says, you can get intimately familiar with your lc and get DS to send you a new manifold (cannot fix the crack) and r&r or use the 30 day window to get DS to fix with no shipping charges. Let us know what you do.


BTW, real nice systemStrong Very sorry you are having this issue.


Edited by hoserator - 15 Nov 2016 at 8:56am
Back to Top
Searyder View Drop Down
Newbie
Newbie


Joined: 22 Sep 2016
Online Status: Offline
Posts: 20
  Quote Searyder Quote  Post ReplyReply bullet Posted: 15 Nov 2016 at 9:07am
they just opened so i'm calling now, seems like i will replace it my self, the hardware i'm comfortable messing with, the software/bios stuff i'm not that good at.......just waiting for someone to answer the phone....


just wish it didn't take 15 min for someone to answer....
@tugboatttaylor
Back to Top
Boc3phus View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 05 Jul 2016
Online Status: Offline
Posts: 76
  Quote Boc3phus Quote  Post ReplyReply bullet Posted: 15 Nov 2016 at 9:42am
Sorry to hear/see the news Searyder. I would have them send me the part also. I hope you get them on the phone soon and good luck with a speedy shipment of the part. Double check to verify nothing else has been leaked on. Better to knock it all out at once.

Please let us know how things go.
Aventum 3 Ordered: 10-05-16
Stages 1,2: 10-06-16
Stage 3: 10-06-16
Stage 4: 10-24-16
Stage 5: 10-25-19
Stage 6: 10-26-16
Stage 7: 11-04-16 (Passed)
Shipped: 11-14-16
Back to Top
Searyder View Drop Down
Newbie
Newbie


Joined: 22 Sep 2016
Online Status: Offline
Posts: 20
  Quote Searyder Quote  Post ReplyReply bullet Posted: 15 Nov 2016 at 9:45am
yes i spoke with Alexander and he set up the ticket for me and is talking to production to see excatly what kind of fluid or something similar to refill it after i put the new part on. hope they will do next day air since it's so early in the morning. going back to the laptop seems like going back to the ice age at this point. thanks for the support everyone! you guys are great!!!
@tugboatttaylor
Back to Top
Alex View Drop Down
Admin Group
Admin Group

Digital Storm Supervisor


Joined: 04 Jun 2012
Online Status: Offline
Posts: 16314
  Quote Alex Quote  Post ReplyReply bullet Posted: 15 Nov 2016 at 11:24am
It looks like the seal for the fitting is causing the leak. The fittings we use are quite special, they have a rubber gasket that allows the fitting to move up and down during shipping, so that might be the issue.

Fingers crossed on this being an easy fix.
Back to Top
hoserator View Drop Down
DS Veteran
DS Veteran

We don't need no stinking "Avatars" !
Email address used to purchase matched with forums account email.

Joined: 08 Oct 2014
Online Status: Offline
Posts: 7966
  Quote hoserator Quote  Post ReplyReply bullet Posted: 15 Nov 2016 at 6:08pm
Luckily you have red fluid. I don't think there should be red in the threaded portion of the block where the crack is located but I don't have a clear manifold to know. The one next to it does not appear to have the same color in the threads. Good luck.
Back to Top
Meller View Drop Down
DS Veteran
DS Veteran


Joined: 20 Feb 2013
Online Status: Offline
Posts: 1627
  Quote Meller Quote  Post ReplyReply bullet Posted: 27 Nov 2016 at 11:40am
I don't know why, but in one of the pictures the tint coloring to your red coolant seems quite off to me. Discoloration is usually signs to your coolant breaking down. Either way, the fact that you're replacing it yourself means you'll be draining and refilling the loop. Not even my PC but knowing it's getting fresh coolant fixes my OCD. lol
Custom PC
Ryzen 9 5950X
Gigabyte X570 Aorus Xtreme
128GB DDR4 3600mhz
EVGA RTX 3090 FTW3 Ultra Gaming
Samsung 980 Pro 512GB m.2
Samsung 960 PRO 2TB m.2 x2
Back to Top
Meller View Drop Down
DS Veteran
DS Veteran


Joined: 20 Feb 2013
Online Status: Offline
Posts: 1627
  Quote Meller Quote  Post ReplyReply bullet Posted: 27 Nov 2016 at 11:40am
Also, nice EllerLux cooling you got there. ;) Looks fancy.
Custom PC
Ryzen 9 5950X
Gigabyte X570 Aorus Xtreme
128GB DDR4 3600mhz
EVGA RTX 3090 FTW3 Ultra Gaming
Samsung 980 Pro 512GB m.2
Samsung 960 PRO 2TB m.2 x2
Back to Top
ArkansasWoman777 View Drop Down
DS Veteran
DS Veteran

Email address used to purchase matched with forums account email.

Joined: 19 Aug 2012
Online Status: Offline
Posts: 4314
  Quote ArkansasWoman777 Quote  Post ReplyReply bullet Posted: 27 Nov 2016 at 12:39pm
Originally posted by Meller

Also, nice EllerLux cooling you got there. ;) Looks fancy.


Meller, have you seen my update thread i made on here?

Edit: Sorry for the hijack of the post

Edited by ArkansasWoman777 - 27 Nov 2016 at 12:40pm
"Captain Sirius Black"
Storm Trooper
i5 3570k

Ordered: 11-27-12
Stage 1: 11-29-12
Stage 2: 12-2-12
Stage 3: 12-2-12
Stage 4: 12-4-12
Stage 5: 12-4-12
Stage 6: 12-10-12
Stage 7: 12-12-12
Back to Top
Meller View Drop Down
DS Veteran
DS Veteran


Joined: 20 Feb 2013
Online Status: Offline
Posts: 1627
  Quote Meller Quote  Post ReplyReply bullet Posted: 27 Nov 2016 at 1:39pm
I haven't, I'll go looking now. I really only look at the top posts, and depending on my lazy level and the topic.. lol needless to say I'm missing a lot of stuff.

And if we didn't hijack people's post for our own agendas, why are we even on these forums. ;) j/k
Custom PC
Ryzen 9 5950X
Gigabyte X570 Aorus Xtreme
128GB DDR4 3600mhz
EVGA RTX 3090 FTW3 Ultra Gaming
Samsung 980 Pro 512GB m.2
Samsung 960 PRO 2TB m.2 x2
Back to Top
Searyder View Drop Down
Newbie
Newbie


Joined: 22 Sep 2016
Online Status: Offline
Posts: 20
  Quote Searyder Quote  Post ReplyReply bullet Posted: 28 Nov 2016 at 12:41am
Originally posted by Meller

And if we didn't hijack people's post for our own agendas, why are we even on these forums. ;) j/k




Isn't that the truth!!!! Bwhahaha












fixed broken quote... because I can.

Edited by Snaike - 28 Nov 2016 at 10:56pm
Back to Top
Searyder View Drop Down
Newbie
Newbie


Joined: 22 Sep 2016
Online Status: Offline
Posts: 20
  Quote Searyder Quote  Post ReplyReply bullet Posted: 28 Nov 2016 at 12:44am
Originally posted by Meller

I don't know why, but in one of the pictures the tint coloring to your red coolant seems quite off to me. Discoloration is usually signs to your coolant breaking down. Either way, the fact that you're replacing it yourself means you'll be draining and refilling the loop. Not even my PC but knowing it's getting fresh coolant fixes my OCD. lol



Aye. I replaced the coolant. Even tho it looked dark. The system was less than a week old in the pic. So I doubt it had a chance to break down. The fine people at digital storm sent me new coolant so now it's fresh as piglet in mud.
@tugboatttaylor
Back to Top
Alex View Drop Down
Admin Group
Admin Group

Digital Storm Supervisor


Joined: 04 Jun 2012
Online Status: Offline
Posts: 16314
  Quote Alex Quote  Post ReplyReply bullet Posted: 28 Nov 2016 at 4:53pm
Back to Top
hoserator View Drop Down
DS Veteran
DS Veteran

We don't need no stinking "Avatars" !
Email address used to purchase matched with forums account email.

Joined: 08 Oct 2014
Online Status: Offline
Posts: 7966
  Quote hoserator Quote  Post ReplyReply bullet Posted: 28 Nov 2016 at 4:56pm
Was it the block or the fitting?
Back to Top
Searyder View Drop Down
Newbie
Newbie


Joined: 22 Sep 2016
Online Status: Offline
Posts: 20
  Quote Searyder Quote  Post ReplyReply bullet Posted: 28 Nov 2016 at 8:40pm
@hosertor-it was the block. On the right inlet threads was a crack.
@tugboatttaylor
Back to Top
hoserator View Drop Down
DS Veteran
DS Veteran

We don't need no stinking "Avatars" !
Email address used to purchase matched with forums account email.

Joined: 08 Oct 2014
Online Status: Offline
Posts: 7966
  Quote hoserator Quote  Post ReplyReply bullet Posted: 29 Nov 2016 at 3:11am
Thanks. Enjoy.Big%20Smile
Back to Top
Meller View Drop Down
DS Veteran
DS Veteran


Joined: 20 Feb 2013
Online Status: Offline
Posts: 1627
  Quote Meller Quote  Post ReplyReply bullet Posted: 29 Nov 2016 at 2:41pm
Originally posted by Searyder

Originally posted by Meller

I don't know why, but in one of the pictures the tint coloring to your red coolant seems quite off to me. Discoloration is usually signs to your coolant breaking down. Either way, the fact that you're replacing it yourself means you'll be draining and refilling the loop. Not even my PC but knowing it's getting fresh coolant fixes my OCD. lol



Aye. I replaced the coolant. Even tho it looked dark. The system was less than a week old in the pic. So I doubt it had a chance to break down. The fine people at digital storm sent me new coolant so now it's fresh as piglet in mud.


I mean it can happen. Especially if air gets in your system, or if you use a cheap coolant (which DS doesn't). I'm not sure why it looks off to me. Could just be the angle and lighting too. But yea, it was eating away at me the moment I saw it. lol, glad you got it all sorted.
Custom PC
Ryzen 9 5950X
Gigabyte X570 Aorus Xtreme
128GB DDR4 3600mhz
EVGA RTX 3090 FTW3 Ultra Gaming
Samsung 980 Pro 512GB m.2
Samsung 960 PRO 2TB m.2 x2
Back to Top
 Post Reply Post Reply

Forum Jump Forum Permissions View Drop Down



This page was generated in 6.640625E-02 seconds.