When will my order be processed?Post Date: 2015-06-18 |
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Wotmonger
Newbie Joined: 18 Jun 2015 Online Status: Offline Posts: 22 |
Quote Reply
Topic: When will my order be processed? Posted: 18 Jun 2015 at 2:21pm |
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I ordered my PC on 6/15 and it is still in phase 1!
Just wondering how how long it will take before digital storm starts building the pc! Thanks --------- Sorry had the wrong date earlier Edited by Wotmonger - 18 Jun 2015 at 3:01pm |
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zerofunction
Newbie Joined: 02 Jan 2015 Online Status: Offline Posts: 26 |
Quote Reply Posted: 18 Jun 2015 at 2:43pm | |
You ordered the system today. Give them time to collect parts. As far as the "when"? depends on your system and selection of parts.
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FrankW
DS Veteran Joined: 22 Feb 2010 Online Status: Offline Posts: 2254 |
Quote Reply Posted: 18 Jun 2015 at 2:44pm | |
Hi Wotmonger,
Today is 6/18. They have to get your payment sorted out and cleared before anything is done. That happens in Stage 1. How soon after that depends on what computer you ordered and the availability of the case and components. Frank |
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Wotmonger
Newbie Joined: 18 Jun 2015 Online Status: Offline Posts: 22 |
Quote Reply Posted: 18 Jun 2015 at 3:01pm | |
WoW i totally meant 6/15...lol
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Wotmonger
Newbie Joined: 18 Jun 2015 Online Status: Offline Posts: 22 |
Quote Reply Posted: 18 Jun 2015 at 3:02pm | |
I ordered the Velox!
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bprat22
DS ELITE DigitalStorm East -- (Unofficially!) Joined: 08 Jun 2011 Online Status: Offline Posts: 20391 |
Quote Reply Posted: 18 Jun 2015 at 3:03pm | |
I'd give them a call or email. Could be it processed and moved to a higher stage.
Mind sharing what you ordered?. |
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FrankW
DS Veteran Joined: 22 Feb 2010 Online Status: Offline Posts: 2254 |
Quote Reply Posted: 18 Jun 2015 at 3:17pm | |
Hi Wotmonger,
I would make sure the Credit Card address and the shipping address are the same. If not that will delay stage 1. The Velox is a great case. They do have a supply problem with that case from time to time. It is a proprietary case built by someone else for Digital Storm. I just checked the configurator for the Velox and it looks like the case is in stock. Frank |
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Wotmonger
Newbie Joined: 18 Jun 2015 Online Status: Offline Posts: 22 |
Quote Reply Posted: 18 Jun 2015 at 3:28pm | |
https://www.digitalstorm.com/configurator.asp?id=1226862 |
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Wotmonger
Newbie Joined: 18 Jun 2015 Online Status: Offline Posts: 22 |
Quote Reply Posted: 18 Jun 2015 at 3:29pm | |
All my addresses are the same! Thanks for the reply, great information to have heh. |
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bprat22
DS ELITE DigitalStorm East -- (Unofficially!) Joined: 08 Jun 2011 Online Status: Offline Posts: 20391 |
Quote Reply Posted: 18 Jun 2015 at 3:58pm | |
Congrats on your Velox build.
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Wotmonger
Newbie Joined: 18 Jun 2015 Online Status: Offline Posts: 22 |
Quote Reply Posted: 18 Jun 2015 at 4:02pm | |
Thank you! Can't wait to get it. It has been 5 years since I upgraded my computer haha. |
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Tidgxor
DS ELITE The Kokopelli kid Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply Posted: 18 Jun 2015 at 5:03pm | |
Nice!
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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Snaike
Moderator Group Just a dude trying to keep the spam away Joined: 23 Jan 2014 Online Status: Offline Posts: 9448 |
Quote Reply Posted: 19 Jun 2015 at 2:06am | |
Wotmonger, congrats and welcome to the DS family.
If your forum email and your ordering email are (exactly, case sensitive) the same, you can get one of the "Verified Customer" badges that we parade around here. Again, welcome to the DS family. It's gonna be great! |
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16312 |
Quote Reply Posted: 19 Jun 2015 at 8:01pm | |
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Wotmonger
Newbie Joined: 18 Jun 2015 Online Status: Offline Posts: 22 |
Quote Reply Posted: 19 Jun 2015 at 9:12pm | |
Yes, my emails are the same! How do I get the Verified Customer Badge now? |
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Wotmonger
Newbie Joined: 18 Jun 2015 Online Status: Offline Posts: 22 |
Quote Reply Posted: 19 Jun 2015 at 10:25pm | |
Yay, Computer is on Phase 3 now!
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Snaike
Moderator Group Just a dude trying to keep the spam away Joined: 23 Jan 2014 Online Status: Offline Posts: 9448 |
Quote Reply Posted: 19 Jun 2015 at 11:14pm | |
The email addresses have to be EXACTLY the same. I couldn't get mine at first because when I ordered I capitalized one letter and in the email address it wasn't. Start there. |
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Wotmonger
Newbie Joined: 18 Jun 2015 Online Status: Offline Posts: 22 |
Quote Reply Posted: 19 Jun 2015 at 11:53pm | |
Oh, so the process would be automatic? |
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bprat22
DS ELITE DigitalStorm East -- (Unofficially!) Joined: 08 Jun 2011 Online Status: Offline Posts: 20391 |
Quote Reply Posted: 20 Jun 2015 at 2:38am | |
The Verified Customer badge is automatic. If the order email and forum email are exactly the same and still no go, Alex at DS will have to look into it. Send [email protected] a message.
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Snaike
Moderator Group Just a dude trying to keep the spam away Joined: 23 Jan 2014 Online Status: Offline Posts: 9448 |
Quote Reply Posted: 20 Jun 2015 at 3:17am | |
Yup.. This ^ |
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Wotmonger
Newbie Joined: 18 Jun 2015 Online Status: Offline Posts: 22 |
Quote Reply Posted: 21 Jun 2015 at 12:56am | |
Will do. Thanks for all your replies!
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Tidgxor
DS ELITE The Kokopelli kid Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply Posted: 21 Jun 2015 at 8:41pm | |
Gotta rock the badge!
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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Wotmonger
Newbie Joined: 18 Jun 2015 Online Status: Offline Posts: 22 |
Quote Reply Posted: 29 Jun 2015 at 9:36pm | |
Stage 6...The wait is coming to an end [:
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GoBruins
Newbie Joined: 15 May 2015 Online Status: Offline Posts: 64 |
Quote Reply Posted: 30 Jun 2015 at 7:54am | |
Waiting sucks
But, you will have your shiny new Velox soon |
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- Jim
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Wotmonger
Newbie Joined: 18 Jun 2015 Online Status: Offline Posts: 22 |
Quote Reply Posted: 01 Jul 2015 at 3:38am | |
For sure, It just shipped I cannot wait
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