Why you need to choose DigitalStorm

 

I came up with a list of questions that covered the prior listed areas and submitted them to DigitalStorm.  For grins and giggles I also submitted them to Cyberpower, Vigor and Velocity Micro.  The results surprised even me.  DigitalStorm (Robert) returned my email within about 3 hours with all the questions answered.  Not just with little blurbs to make it quick and to look like they care, but with well thought out answers that actually addressed the issues.  Robert even went the extra mile and asked that I call him if I needed anything else or to clarify anything that I might have questions about. 

 

I am a supervisor in the IT area of my company.  I have worked with vendors for years and have never received this type of personal service.  DS means it when they say that Customer Satisfaction is paramount.  I feel confident that DS is honest and that they are a company that believes in what they are doing.  They have my business!

 

As for the other companies, Cyberpower sent me an email 2 days after I sent mine.  It was almost two lines in length and answered about half of my questions.  The answers looked like they were submitted by a underpaid and under trained employee who did not want to be at work. 

 

Vigor got back to me in about a day.  Their answers were more complete than Cyberpower and looked to be from an individual who at least understands computers.  It did not possess a personal touch and it made me feel like I was dealing with Dell or Gateway.  Like I was just another sale!

 

I have yet to hear back from Velocity Micro!  That actually speaks louder than the replies from the other companies.

 

DigitalStorm truly impressed me with their Customer Service.  I eagerly await my new computer.  I also look forward to doing business with them in the future.  If anyone has any questions about this Post, I will answer then for you.  I am a believer in DigitalStorm.

 

No, I do not work for them and this is not a paid advertisement.  I am just a gamer with a mission.  The best quality machine, for the bet price from the best company!

Digital Storm has been quick and thorough with regards to my questions. Kelly had actaully got off the phone and went to talk with others to answer some of my questions...just to be sure. I was impressed that if he didn't know the answer...he went and got one immediately.

 

I don't work for them either...but I wouldn't mind...it seems like a great place to work.

 

Just for the record...I placed an order on Monday August 6th and they had it built and tested and out the door on Friday August 10th...I was shocked at how fast that build got done! These guys are good!

And I must say I'm impressed. What makes Digital Storm also great is The levels of customer service (And tech support.). All the parts are very high grade. What seperates Digital storm from other manufatures. Is the time and effort they put into the Pc's. I've bought from Hp before. All they did was slap it together and put it in a box. And say here you go.

 

All i'm trying to say is Keep up the great work Digital Storm. You guys do a great job!

 

HAHAHAHAHA!!!   I felt the same way.......even though I purchased the build for my brother, I couldn't wait for it to get here so I could see it in action. The pain of waiting, knowing that it was on a truck somewhere.......it would have been well worth the $99!!

This is my build and it can run any of the games that I own on maxed out settings.  I have had it for a week and it runs cool, quiet and smooth.  DS has exceeded my expectations in every aspect of the process.  I will do all my computer business with DS.  The only real dilemma that I have is when to add the second video card and at what point do I swap up to the quad-core.  I was hesitant to buy from a builder but DS has squashed that fear.  I hope that everyone is as happy with their rigs as I am with mine.

 

 

 

System Configuration:
Case: Digital Storm Twister PRO (Black Anodized Aluminum Finish)
Power Supply: 1000W Thermaltake (8800 GTX SLI Compatible) (Silent
Toughpower Edition)
Processor: Intel Core 2 Duo E6850 3.00GHz (1333MHz Front Side Bus) (4MB
Cache)
Motherboard: nVidia 680i LT Core 2 Quad (By: eVGA) (nForce 680i SLI)
Memory: 2GB DDR2 Corsair at 1066MHz Dominator (Dual Channel)
(Extreme-Performance)
Floppy / Media: Digital Media Card Reader (Black)
Hard Drive 1: 400GB Western Digital / Seagate (16MB Cache) (7200 RPM)
(SATA)
Hard Drive 2: - No Thanks
Raid Option: - No Thanks
Optical Drive 1: DVD-ROM/CD-ROM (DVD Reader 16x / CD Reader 40x)
Optical Drive 2: DVD±R/RW/CD-R/RW (DVD Writer 20x / CD-Writer 48x)
(LightScribe Edition)
Connectivity: High Speed Network Port (Supports High-Speed Cable / DSL
/ Network Connections)
Modem: - No Thanks
Video Card: nVidia GeForce 8800GTX 768MB (By: eVGA / Asus)
(PCI-Express)
TV Tuner: - No Thanks
Sound Card: Creative Labs Sound Blaster X-Fi XtremeGamer (Up to 7.1
Channel) (Recommended)
Physics Card: - No Thanks
Cooling: Air Cooled Stage 3 (Silent Artic Cooling (TwisterBoost
Overclocked)
Case Lighting: Blizzard Internal Lighting (Blue Edition) (Cold Cathode
Tubes)
Cabling: Enhanced Interior Air Flow (Optical Drive & Floppy Cables
(Black Edition)
User Manual: Personalized Platinum Digital Storm Binder (Includes
Paperwork/Benchmarks/CDs/Manuals)
Windows OS: Microsoft Windows XP Professional (Includes Service Pack 2)

Hey! I didn't even know you posted this in the forums.

 

Today (8/27/2007) was amazing. Our phone staff was totally busy. A few of our guys are actually on vacation as well. Plus we are dealing with growing pains, however, we won't let the quality of our service or builds slip at all. We have new employee's coming in soon. We will welcome them to the forums shortly

 

Originally posted by Bill the Cat Like all the folks here, I've been impressed by what I've read about Digital Storm. However, so far my purchase experience has been less than perfect. I have been unable to talk to a live person at DS all day, and finally placed my order for a Twister Pro with several lingering configuration questions.   I'm not complaining, only observing. Mondays must be Hell at DS, trying to catch-up with the pent up demand from the weekend.   A month from now, if I've got a great machine a great price..., none of this will matter.   UPDATE:   Alex called me after 9:00 PM east coast time; after 6:00 PM his time! Somehow, I don't think that was the "Second Shift" at DS starting up. More like the first shift working overtime to keep customers happy. He answered my questions, and we changed my configuration on the fly based on those answers. I'm a happy camper.

This is where all of the big technology companies are. We are literally less than 15 mins away from NVIDIA and Intel. We have NVIDIA reps and Intel reps constantly visit our facility with new ideas, and engineering samples.

 

AMD is about 20 min's away, and don't forget Western Digital and Corsair.

 

We are located right where everything happens. We are surrounded by experts and we pass this advantage to our customers.

 

Just an example would be ShowDownLan, we had Corsair rep's in our booth helping us out.