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Busy day today (Tuesday) Our Apologies

Post Date: 2009-02-17
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Alex View Drop Down
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Digital Storm Supervisor


Joined: 04 Jun 2012
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Topic: Busy day today (Tuesday) Our Apologies
    Posted: 17 Feb 2009 at 9:00pm

I am heartened to say that, we had a massive wave of calls today, and we were unable to return a short portion of calls that we received toward the end of the day.

I do want to state that, we will do our best to contact you first thing in the morning, and make up for this.
 
It's not a normal thing, and for this, I am sincerely sorry.
 
Sincerely,
Alex
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Kryhavoc View Drop Down
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Senior Member


Joined: 26 Dec 2008
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Posts: 362 		  Quote Kryhavoc Quote  Post ReplyReply bullet Posted: 17 Feb 2009 at 9:19pm
Working customer service myself, I totally understand.  We were quite busy today as well, considering that we didn't have the day off yesterday, but so many people assume we do because of the holiday.
 
Alex, thank you and your staff for all that you do for your customers.
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Rolet View Drop Down
Groupie
Groupie


Joined: 02 May 2008
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Posts: 287 		  Quote Rolet Quote  Post ReplyReply bullet Posted: 17 Feb 2009 at 9:25pm
Yeah, I'm one of those callers that could not get through. Wink
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Rev. View Drop Down
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Joined: 12 Feb 2009
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Posts: 21 		  Quote Rev. Quote  Post ReplyReply bullet Posted: 17 Feb 2009 at 11:30pm
Hey, what can I say, when a good company is discovered, word gets around, and the phones start ringing :D
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