Buyers remorse ?Post Date: 2014-02-18 |
Post Reply
|
Author | |
Youngtrucker91
Newbie Joined: 15 Feb 2014 Online Status: Offline Posts: 5 |
Quote Reply
Topic: Buyers remorse ? Posted: 18 Feb 2014 at 5:40pm |
They are back ordered ATM . I have a little buyers remorse some things have been bothering me.
1. You can buy this exact system at at least 3 other places , for just about the same price . Only difference from place to place to branding. 2.yes it's a super nice setup but do I realy need this powerfull a laptop 3 . DS reviews on other places tend to be bad , older but still bad. 4 . They said its back ordered 9-10 days they have yet to put any warning of this on there website. 5 the only other person I have found who has purchased this laptop and done any review is lucifersboots who has done a ok review I like to see a hands on video or something from DS. I am just worried that they are just calling in orders to other places and sticking there sticker on it. If any body else out there has bought one of these I would love to hear from you and if some from DS could answer some of these concerns. System Configuration: Chassis Model: Digital Storm Krypton 17.3 Inch Laptop (Model: S:8295) Display: 17.3 Inch (16:9) (Resolution: 1920 x 1080) (Anti-glare) LED-Backlit Display Processor: Intel Core i7 4900MQ (Up to 3.80Ghz) (Quad Core) (8MB Cache) Thermal Compound: Premium CPU and GPU Thermal Compound (Reduces Thermal & Laptop Noise) Memory: 32GB DDR3 1600MHz (4x8GB) (Requires Windows Pro or Higher) mSATA SSD: 240GB mSATA Solid State (By: Intel) (Model: 530 Series) (SATA 6Gbps) Storage Drive 1: 750GB 7200RPM (SATA 3Gb/s) Storage Drive 2: 750GB 7200RPM (SATA 3Gb/s) <b></b> Optical Drive: Blu-Ray Player (Blu-Ray 6x) & DVD/CD Writer Wireless Card: Killer Wireless-N 1202 Wireless LAN + Bluetooth 4.0 Module <b></b> Graphics Card(s): NVIDIA GeForce GTX 780M 4GB with NVIDIA Optimus Windows OS: Microsoft Windows 7 Professional (64-Bit Edition) <b></b> Recovery Tools: Windows Recovery Toolkit (Bundled with Windows CD) Virus Protection: - No Thanks Office Suite: - No Thanks Cooling Pad: - No Thanks Extra Charger: Extra Charger for Krypton (Model: S:8295) <b></b> Extra Battery: - No Thanks Carry Bag: - No Thanks Audio: - No Thanks Mouse: - No Thanks T-Shirt: - No Thanks Priority Build: Please Prioritize: Ship Within Four Business Days After Order Is Successfully Processed <b></b> Warranty Plan: Life-time Expert Care with 3 Year Limited Warranty (3 Year Labor & 1 Year Part Replacement) Sub-Total: $3,308.00 Tax: $297.72 S&H: Ground $47.00 Grand Total: $3,652.72 |
|
Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 18 Feb 2014 at 6:20pm |
@Youngtrucker91,
First, thank you for choosing Digital Storm! I'll do my best to try to answer your questions: 1. All gaming laptops are built with an MSI or Clevo bare bone chassis. I'm sure there are guys that are more expensive and cheaper than us. What it really comes down to is not the brand, but the production process and customer service/support. Every company will claim theirs is the best, I can only vouch for ourselves and our community. Our team builds and stress-tests every laptop that leaves our facility after a thorough QA check. If you run into issues, we're here to take care of you and make sure you are happy with your purchase. We have some great information about us here: http://www.digitalstormonline.com/facility-tour.asp 2. Every purchase depends on a budget. You don't need a GTX 780M, a GTX 770M could work. You don't ned an i7 for gaming, even an i3 processor could do the job. It really comes down to your budget and what you will enjoy from this system. Based on your config, you are ordering one powerful beast. It's going to last you quite a while without any upgrades. The Krypton is a great and very popular config. 3. Trying to read up review sites is good, but I will share one thing with you. No matter how hard we try to do research, these are custom built products. Every customer's situation is different. Some customers get upset over things such as a delay by a shipping company which ruins the overall experience which leads to other situations that become bigger problems, etc... What really matters is if you have an issue, are we going to help you with it. This is something the community I'm sure can vouch for. We have an A+ rating with the BBB, we've been with the BBB for over 10 years and have maintained it because anytime a situation occurs, we tackle it in the best way possible. 4. When it comes to custom laptops, sometimes certain parts can be out of stock, we have to place orders on hold such as yours. I do see that we have not processed your order yet, so do let us know. In conclusion, I hope this helps. Overall you're going to get a truly awesome laptop. Perhaps you may want to change to a unit that within your budget if that's the problem? Feel free to contact me as well at: [email protected] |
|
Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 18 Feb 2014 at 6:22pm |
Also I figured I would copy the response another customer said in regards to your post on his thread (http://www.digitalstormonline.com/forums/krypton-initial-review-tidf21983/)
Edited by Alex - 18 Feb 2014 at 6:23pm |
|
Post Reply |
Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You can vote in polls in this forum |