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DVI port/high res not working?

Post Date: 2009-11-06

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sidology View Drop Down
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  Quote sidology Quote  Post ReplyReply bullet Topic: DVI port/high res not working?
    Posted: 06 Nov 2009 at 12:08am
i just got my DS system earlier today, hooked it up abit ago and for some reason my monitor is stuck at 1280x1024 resolution, its a 23" 1920x1080 though.

so i thought it might be the display drivers
went to LG site and got the drivers
tried to install them and i got a 'failed to install' message

i tried my native DVI cable and got no signal coming from it , im using the DSUB > DVI adapter right now

also something i noticed, i dont see any kind of software/drivers for my GTX 275's , it doesnt show up in CPUID either, anyone got any ideas?

heres my specs

     
Chassis Model: Special Deal Hot Seller - Cooler Master HAF 932
Exterior Finish: - Not Available
Interior Finish: - Not Available
Trim Accents: - Not Available
Processor: Intel Core i7 920 2.66GHz (Quad Core)
Motherboard: EVGA X58 3X SLI (Intel X58 Chipset) (Supports Triple SLI or CrossFire)
System Memory: 6GB DDR3 1600MHz Digital Storm Certified by mushkin enhanced (Highly Recommended) (Hand Tested)
Power Supply: 1000W Corsair HX (Dual/Triple/Quad SLI Compatible) (Silent Edition)
Card Reader: - Not Available
Hard Drive Set 1: Operating System: 1x (500GB Western Digital (16MB Cache) (7200 RPM) (SATA)
Set 1 Raid Options: - Not Available
Hard Drive Set 2: Multimedia\Data: 1x (1TB Seagate/Western Digital (7200 RPM) (32MB Cache) (SATA) (Extreme Speed)
Hard Drive Set 3: Backup\Misc.: - No Thanks
Optical Drive 1: DVD±R/RW/CD-R/RW (DVD Writer 20x / CD-Writer 48x)
Optical Drive 2: - No Thanks
Internet Access: High Speed Network Port (Supports High-Speed Cable / DSL / Network Connections)
Video Card(s): 2x SLI Dual (NVIDIA GeForce GTX 275 896MB (Includes PhysX Technology)
Add-on Card: - No Thanks
Sound Card: Integrated Motherboard Audio
Extreme Cooling: AIR: Stage 2: Noctua NH-U12P High Performance Cooler (Compatible With ONLY i5/i7 Processors)
Liquid Color: - Not Available
Chassis Airflow: Standard Factory Chassis Fans
Internal Lighting: Internal Chassis Lighting System (Blue)
Enhancements: - Not Available
Chassis Mods: - Not Available
CPU Boost: Stage 1: Overclock the processor between 3.3GHz to 3.9GHz (Requires Air Cooling Upgrade)
Graphics Boost: - Not Available
Memory Boost: - Not Available
Windows Boost: - Not Available
Windows OS: Microsoft Windows 7 Ultimate (64-Bit Edition)
Restore Kit: Digital Storm Specialized Recovery System (DVD Image Based)
Virus Protection: - Not Available
Office: - Not Available
Benchmarking: - Not Available
Pre-Install Game: - Not Available
LCD Display: - No Thanks
Surge Shield: - No Thanks
Speakers: - No Thanks
Keyboard: - No Thanks
Mouse: - No Thanks
External Storage: - No Thanks
Exclusive T-Shirt: - No Thanks
Priority Build: - No Thanks, Ship Within 5-10 Business Days After Order Is Successfully Processed
Warranty: 3 Year Platinum Care Extended Parts & Labor Warranty

Edited by sidology - 06 Nov 2009 at 12:14am
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DST4ME View Drop Down
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  Quote DST4ME Quote  Post ReplyReply bullet Posted: 06 Nov 2009 at 12:47am
go to device manager and tell me if under "display adapters" there is any yellow or red marks.

also see what GPUz says.

Edited by DST4ME - 06 Nov 2009 at 12:47am
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sidology View Drop Down
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  Quote sidology Quote  Post ReplyReply bullet Posted: 06 Nov 2009 at 12:52am
yeah they both have yellow

'Windows has stopped this device because it has reported problems. (Code 43)'
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DST4ME View Drop Down
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  Quote DST4ME Quote  Post ReplyReply bullet Posted: 06 Nov 2009 at 2:32am
go to add/remove programs and see if you see any graphic drivers listed, if so uninstall them and then install new drivers and see if that helps.

any chance you can give us a shot of GPUz?

Edited by DST4ME - 06 Nov 2009 at 2:32am
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sidology View Drop Down
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  Quote sidology Quote  Post ReplyReply bullet Posted: 06 Nov 2009 at 2:50am
well.. did some self diagnosis of it, i re seated the vid cards and when i put them back in i noticed artifacts appearing everywhere, from bios to windows load. took out 1 card and now everything is fine 1920x1080 res and i can see the temps of the one card in CPUID. i guess i got 1 bad card.. or shipping was just too hard on it

gonna call tech support tomarrow and maybe get a replacement sent out
DVI port is now working on the one card also

probably not needed now but ill post it anyways




EDIT: sarah also diagnosed it as a bad card, new one on the way soon hopefully


Edited by sidology - 06 Nov 2009 at 3:06pm
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