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How do you rate DS customer support

Post Date: 2008-10-20
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Daygn View Drop Down
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Posts: 448 		  Quote Daygn Quote  Post ReplyReply bullet Topic: How do you rate DS customer support
    Posted: 20 Oct 2008 at 1:56pm
I give them a 9.99 rating. Almost perfect but nothing is perfect so I think that is the best score anythimg rated can receive.     After I receive my rigg i'll review my hole DS experience here and at resellerratings.com

Edited by Daygn - 20 Oct 2008 at 2:07pm
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DST4ME View Drop Down
DS ELITE
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 20 Oct 2008 at 2:27pm
well I have not had the pleasure of dealing with DS's customer support yet.

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SunfighterLC View Drop Down
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Posts: 1527 		  Quote SunfighterLC Quote  Post ReplyReply bullet Posted: 20 Oct 2008 at 3:05pm
I think the best customer support in the computer business is the one you dont need.
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Kliebor2 View Drop Down
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Posts: 659 		  Quote Kliebor2 Quote  Post ReplyReply bullet Posted: 20 Oct 2008 at 3:17pm
That would be my favorite customer support experience also Dead
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13cizma View Drop Down
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Posts: 164 		  Quote 13cizma Quote  Post ReplyReply bullet Posted: 20 Oct 2008 at 3:43pm

Dead Yeah, If you probably need what you don't need, then you might need the customer service.

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germ303 View Drop Down
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Posts: 66 		  Quote germ303 Quote  Post ReplyReply bullet Posted: 20 Oct 2008 at 3:59pm
DeadWhat he said
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XpubuX View Drop Down
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Posts: 726 		  Quote XpubuX Quote  Post ReplyReply bullet Posted: 20 Oct 2008 at 6:37pm
Been trying to get ahold of them today but keep getting the machine.
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Chris W. View Drop Down
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Posts: 149 		  Quote Chris W. Quote  Post ReplyReply bullet Posted: 20 Oct 2008 at 6:48pm
Got an order number for me, so that I can get ahold of you?
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XpubuX View Drop Down
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Posts: 726 		  Quote XpubuX Quote  Post ReplyReply bullet Posted: 20 Oct 2008 at 6:49pm
awsome got ahold of me 10 min. after I left a message thanks guys
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13cizma View Drop Down
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Posts: 164 		  Quote 13cizma Quote  Post ReplyReply bullet Posted: 20 Oct 2008 at 6:52pm
Sweet right? that's just a taste of D.S. C.S. Ermm
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RiceEatin2000GT View Drop Down
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Posts: 1699 		  Quote RiceEatin2000GT Quote  Post ReplyReply bullet Posted: 20 Oct 2008 at 9:23pm
ive only called once to ask about my system thats currently being built and they took the time to help me so its def a 10/10 so far
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Mike100 View Drop Down
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Posts: 10 		  Quote Mike100 Quote  Post ReplyReply bullet Posted: 20 Oct 2008 at 10:46pm
Well after some delays due to Alex trying to get me a deal that didn't work out, my system is finally into step 2. I am amazed that he even brought it up so that defiantly shows their dedication and non-greed. i have left emails only to be called back or emailed back within a day due to my odd hours of being able to communicate, usually alot faster then a day and only a day if i send one at night. so far it would have to be about a 9/10. Ordered 10/5/08


Edited by Mike100 - 20 Oct 2008 at 10:55pm
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Pauliekinz View Drop Down
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Posts: 11 		  Quote Pauliekinz Quote  Post ReplyReply bullet Posted: 21 Oct 2008 at 8:49am
So far I'd honestly give them a 6/10.  This is subject to change howver.
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XpubuX View Drop Down
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Posts: 726 		  Quote XpubuX Quote  Post ReplyReply bullet Posted: 21 Oct 2008 at 12:20pm
Yesterday I orderd a gto ships if orderd before 12 pacific time at 11:35 pacific time at least thats what my invoice recipt says but when I contacted customer service I was told the order was at 12:07 and therefore had not been mailed out yet is this normal? Also my order has not yet been processed.Hopefully I will have it mailed out todaylike the representative stated. Its not that big of a deal but the web site may be a little misleading with their statement that says ships today if orderd before noon.
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DST4ME View Drop Down
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 21 Oct 2008 at 12:58pm
Did you call to order?

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Posts: 726 		  Quote XpubuX Quote  Post ReplyReply bullet Posted: 21 Oct 2008 at 1:02pm
no internet
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DS ELITE
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 21 Oct 2008 at 1:12pm
thats probably why, its always better to call them when ordering.

I know how you feel, and you want it right away, but I have learned the hardway that its better to be patient when dealing with PCs and such.

so you ordered teh gto ha? that is a sweet system boss

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XpubuX View Drop Down
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Posts: 726 		  Quote XpubuX Quote  Post ReplyReply bullet Posted: 21 Oct 2008 at 1:14pm
yeah couldnt wait any longer right now im running a p4ht dell with anew 550w psu and 8800gt512 it doesnt quite cut it anymore. Cant wait for my new system.
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DS ELITE
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 21 Oct 2008 at 1:21pm
I can understand that, I got a few xps-s here, 2 of them are gen 3 and gen 4, my gen 4 is sporting a p4 3.8GHz

don't forget to post pics and specs of that gto man

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