Stage 4 after 25 business daysPost Date: 2019-03-29 |
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acooper9314
Newbie Joined: 21 Mar 2019 Online Status: Offline Posts: 6 |
Quote Reply
Topic: Stage 4 after 25 business days Posted: 29 Mar 2019 at 8:53am |
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Has anyone else been having long stage periods lately. Don’t wanna email or ask because I understand that amazing quality takes time but what is the average wait. I started stage 1 on Feb 25 and got to stage 4 last Friday on March 22.
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bprat22
DS ELITE DigitalStorm East -- (Unofficially!) Joined: 08 Jun 2011 Online Status: Offline Posts: 20391 |
Quote Reply Posted: 29 Mar 2019 at 10:17am | |
Yes, it has been normal for several months.
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Snaike
Moderator Group Just a dude trying to keep the spam away Joined: 23 Jan 2014 Online Status: Offline Posts: 9459 |
Quote Reply Posted: 30 Mar 2019 at 3:50am | |
Why? Ask! Send a note to [email protected] and see if he can give you the right answers. If you went in on the 25th then you are at the 24th business day as of yesterday. Alex has said they are shooting them out the door now at 20-25 days after ordering. Find out so you can start to enjoy another brilliant DS machine. |
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 01 Apr 2019 at 6:22am | |
It should be shipping this week. We've been making good progress to get orders shipped by our estimated dates.
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acooper9314
Newbie Joined: 21 Mar 2019 Online Status: Offline Posts: 6 |
Quote Reply Posted: 01 Apr 2019 at 7:02am | |
Thank you Alex for the response! I really do appreciate how awesome the customer service is for the company
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dchamberlin
Newbie Joined: 03 Apr 2019 Online Status: Offline Posts: 3 |
Quote Reply Posted: 03 Apr 2019 at 11:49am | |
So can we answer why the site states that it is 5-10 days for stage 1 and I am sitting at 16 days of stage 1? at this rate it does not seam you will make the shipping period and if not then I cant hold on to thin air for nothing, I honestly feel I would have to look else where. |
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 03 Apr 2019 at 3:45pm | |
I'm sorry, I assure you that your order will ship within the 20-25 day mark as promised.
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acooper9314
Newbie Joined: 21 Mar 2019 Online Status: Offline Posts: 6 |
Quote Reply Posted: 03 Apr 2019 at 4:34pm | |
Don’t worry about time, I’ve jumped from stage 4 to stage 7 in 3 days! Waiting is the worst part but don’t be scared to ask about your machine because the customer service is like no other! It’s amazing! Being patient is the hardest part |
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Camarobaby
Newbie Joined: 04 Apr 2019 Online Status: Offline Posts: 3 |
Quote Reply Posted: 04 Apr 2019 at 9:46am | |
i have had the same thing. i ordered on feb 21 and it entered stage 4 on march 26 and it just entered stage 5 on the april 2. i emailed on march 11 asking for a update and got a response saying it would ship out on march 27th i haven't emailed back yet i should though..... i don't mind waiting for perfection but i am hoping it won't take two months for me to get |
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 04 Apr 2019 at 5:22pm | |
@Camarobaby,
Your order went into Stage 6 today, it should be shipping soon. |
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Camarobaby
Newbie Joined: 04 Apr 2019 Online Status: Offline Posts: 3 |
Quote Reply Posted: 05 Apr 2019 at 12:41pm | |
Thanks Alex for the response! Sometimes it’s hard to be patient lol. I am beyond excited for the computer |
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 05 Apr 2019 at 3:43pm | |
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thedemoncowboy
Groupie Joined: 15 Feb 2019 Online Status: Offline Posts: 175 |
Quote Reply Posted: 05 Apr 2019 at 9:16pm | |
I guess I didn’t care how long it took.
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