Hailstorm II _ build changes

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   I have a HS II build in the loop since 4/11. I have called to get a quote on changes, but when I email my questions I get ....."crickets". So generally,

Is there a premium or charge to make changes to a build in stage 1? There is a difference in Web numbers and the verbal quote. Why?
The sample picture/build of the HS II shows stock fans. Are the big red ringed fans in the picture stock? I have 140 mm upgrades on my build, assuming that is what they are, however blue led look very cool and seem quieter and just as efficient. True? 
At the beginning of May HS II "owners" were sent  lovely email stating "To make up for the delay, we are offering all customers with the Hailstorm II a free extra year of warranty. In addition, we will prioritize your order, once the case comes in, we will do our very best to ship orders out within a few days."  I have to say you guys have been great and are at the mercy of your vendor, will this rapid Priority Build show up on the build/order list?
I got my new Dell U3014, waiting still boxed for my new DS rig.

Any clarification is appreciated as I want to make final changes - SLI Titans for one, as June rapidly approaches and hopefully the Corsair 900D cases will bloom like the tulips planted a year before.

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Subxero Members Profile Find Members Posts Add to Buddy List Groupie Joined: 23 Apr 2013 Online Status: Offline Posts: 341	Quote Reply Topic: Hailstorm II _ build changes Posted: 23 May 2013 at 2:38pm
	I have a HS II build in the loop since 4/11. I have called to get a quote on changes, but when I email my questions I get ....."crickets". So generally, Is there a premium or charge to make changes to a build in stage 1? There is a difference in Web numbers and the verbal quote. Why? The sample picture/build of the HS II shows stock fans. Are the big red ringed fans in the picture stock? I have 140 mm upgrades on my build, assuming that is what they are, however blue led look very cool and seem quieter and just as efficient. True? At the beginning of May HS II "owners" were sent lovely email stating "To make up for the delay, we are offering all customers with the Hailstorm II a free extra year of warranty. In addition, we will prioritize your order, once the case comes in, we will do our very best to ship orders out within a few days." I have to say you guys have been great and are at the mercy of your vendor, will this rapid Priority Build show up on the build/order list? I got my new Dell U3014, waiting still boxed for my new DS rig. Any clarification is appreciated as I want to make final changes - SLI Titans for one, as June rapidly approaches and hopefully the Corsair 900D cases will bloom like the tulips planted a year before.

bprat22 Members Profile Find Members Posts Add to Buddy List DS ELITE DigitalStorm East -- (Unofficially!) Joined: 08 Jun 2011 Online Status: Offline Posts: 20391	Quote Reply Posted: 23 May 2013 at 2:56pm
	I don't think there's any charge for changes so early and in this case not even started. The Corsair fans have different colored rings. Not sure but DS might send what they don't use but wait for Alex to say for sure. DS is definitely taking care of its customers. Free warranty upgrade is something they don't have to do but its what makes them the company they are. Have you checked out the new gtx 780? Only about 10% less performance than Titan but lots less money. Good luck.

Subxero Members Profile Find Members Posts Add to Buddy List Groupie Joined: 23 Apr 2013 Online Status: Offline Posts: 341	Quote Reply Posted: 23 May 2013 at 3:04pm
	True, A tempting 3 SLI? . I doubt I will see a improvement over a 2 SLI Titan. Yes?

Alex Members Profile Find Members Posts Add to Buddy List Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314	Quote Reply Posted: 23 May 2013 at 3:27pm
	Subxero, I'm not 100% on your order, but, at times the team may have to go back and fourth with other departments to try to answer questions that come via email. 1. If a system has not been built, there are no extra fees to make changes. If you are in Stage 1, then you are all clear. 2. The fans featured in the pictures are the Corsair Airflow 140mm fans, those are usually an upgrade. Make sure your order has them. We tend to match the color of the rings to what you have selected for the liquid cooling tubing. If you would like a certain color for the fans, just let our team know and we can place it in the special notes for your order. I hope this helps!


Subxero Members Profile Find Members Posts Add to Buddy List Groupie Joined: 23 Apr 2013 Online Status: Offline Posts: 341	Quote Reply Posted: 24 May 2013 at 6:52am
	I guess I will have to give a call to finalize this. Any suggestions?

Alex Members Profile Find Members Posts Add to Buddy List Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314	Quote Reply Posted: 24 May 2013 at 12:49pm
	Looks like you spoke with our team today and had it all taken care of. If you need anything else, feel free to send me an email.


Subxero Members Profile Find Members Posts Add to Buddy List Groupie Joined: 23 Apr 2013 Online Status: Offline Posts: 341	Quote Reply Posted: 24 May 2013 at 1:32pm
	Finalized the build. Mike was a big help in sales and took care of the problem right away when I went through the support tab. Good work all around. While I don't see any Hailstorm II Users on the board, I suppose it will only be a matter of time when the cases arrive and the orders get out.

Hailstorm II _ build changes

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