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Impressed with Alex, from DS (Perplexed what to do

Post Date: 2019-04-16

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thedemoncowboy View Drop Down
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Email address used to purchase matched with forums account email.

Joined: 15 Feb 2019
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  Quote thedemoncowboy Quote  Post ReplyReply bullet Topic: Impressed with Alex, from DS (Perplexed what to do
    Posted: 16 Apr 2019 at 12:29pm
I had some issues with my build. Alex, gave me the option to fix it right or a refund. I won't get into the details as that is not important to anyone other than myself and Alex.

I'm just perplexed what to do because Alex offering me a full refund for my issues is helpful and shows that he is dedicated to his company.

The other hand is that I wanted it right the first time and I can take a refund or have him build it.

I can have them rework the issues with my Lumos, or possibly switch into a different case.

Either way, despite my negative experience thus far with DS, Alex has earned my respect in possessing integrity, so for that, I appreciate it.

I just would let him know by today.

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