Impressed with Alex, from DS (Perplexed what to doPost Date: 2019-04-16 |
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thedemoncowboy
Groupie Joined: 15 Feb 2019 Online Status: Offline Posts: 175 |
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Topic: Impressed with Alex, from DS (Perplexed what to do Posted: 16 Apr 2019 at 12:29pm |
I had some issues with my build. Alex, gave me the option to fix it right or a refund. I won't get into the details as that is not important to anyone other than myself and Alex.
I'm just perplexed what to do because Alex offering me a full refund for my issues is helpful and shows that he is dedicated to his company. The other hand is that I wanted it right the first time and I can take a refund or have him build it. I can have them rework the issues with my Lumos, or possibly switch into a different case. Either way, despite my negative experience thus far with DS, Alex has earned my respect in possessing integrity, so for that, I appreciate it. I just would let him know by today. |
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