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New Customer question

Post Date: 2009-05-08

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Les Parson View Drop Down
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Email address used to purchase matched with forums account email.

Joined: 05 May 2009
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  Quote Les Parson Quote  Post ReplyReply bullet Topic: New Customer question
    Posted: 08 May 2009 at 9:24pm

My new computer has just passed Stage 7 (QA). One minute later, I received an email stating:

"Thank you for shopping with Digital Storm Online! Your order has been cancelled because:
Waiting on Flight Simulator X.  It has been ordered."
 
I don't quite understand : "Your order has been cancelled..." ?
 
Has anybody else had this sort of experience? I would just like to know when the computer will ship?
 
Les Parson

 
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DST4ME View Drop Down
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  Quote DST4ME Quote  Post ReplyReply bullet Posted: 08 May 2009 at 9:46pm
That must be a mistake some where, I'm sure Sarah or Alex will drop by and give you some info or ask you to email them directly so that they can view your order number and etc, but don't post those here

IMO looks like you ordered fsx and they don't have that in yet so they are waiting on that.

Edited by DST4ME - 08 May 2009 at 9:48pm
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Alex View Drop Down
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  Quote Alex Quote  Post ReplyReply bullet Posted: 08 May 2009 at 11:29pm

Sorry, that was an internal mistake. The system actually passed QA and is being shipped Monday AM.

Cheers!
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Les Parson View Drop Down
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  Quote Les Parson Quote  Post ReplyReply bullet Posted: 09 May 2009 at 6:34am
Thank you so much!
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