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Typical Turnaround time?

Post Date: 2016-09-21
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TK0560 View Drop Down
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Posts: 9 		  Quote TK0560 Quote  Post ReplyReply bullet Topic: Typical Turnaround time?
    Posted: 21 Sep 2016 at 11:05am
I ordered on August 25th.
Made it to stage 2 and 3 on Sept. 5th.

What gives? I thought i read something like 10-15 business days was the usual turn around time?.


Edited by TK0560 - 21 Sep 2016 at 11:07am
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DST4ME View Drop Down
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 21 Sep 2016 at 11:09am
Contact Alex

[email protected]

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bprat22 View Drop Down
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 21 Sep 2016 at 11:20am
The 10-15 days is an estimated time, subject to change as you've experienced.

Their build volume and availability of parts, especially the new Pascal card, has a lot to do with it. 

I do understand your concern, but some of us have been here long enough to not be surprised.  DS , for both the customer and them, will get it shipped asap.  Big%20Smile
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hoserator View Drop Down
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Posts: 7965 		  Quote hoserator Quote  Post ReplyReply bullet Posted: 22 Sep 2016 at 2:27am
 Congratulations on your order.Awesome What did you order? Some systems go out quicker than others.
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TrixedYa View Drop Down
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Posts: 1 		  Quote TrixedYa Quote  Post ReplyReply bullet Posted: 22 Sep 2016 at 5:10am
"Their build volume and availability of parts, especially the new Pascal card, has a lot to do with it."

So whoever ordered a comp with the new titan x Pascals will experience delays? My order been on stage 3 for a week now.  Would be nice to receive an email saying if they are experiencing delays hehe.


Edited by TrixedYa - 22 Sep 2016 at 5:11am
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bprat22 View Drop Down
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 22 Sep 2016 at 5:28am
Originally posted by TrixedYa


"Their build volume and availability of parts, especially the new Pascal card, has a lot to do with it." So whoever ordered a comp with the new titan x Pascals will experience delays? My order been on stage 3 for a week now.  Would be nice to receive an email saying if they are experiencing delays hehe.


I agree.
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Tidgxor View Drop Down
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Posts: 13000 		  Quote Tidgxor Quote  Post ReplyReply bullet Posted: 22 Sep 2016 at 8:38am
Updates related to delays are probably an area that DS could improve in. I love me some DS, but it seems to be a recurrent theme. Just a suggestion. Strong
My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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DST4ME View Drop Down
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 22 Sep 2016 at 11:06am
Originally posted by TrixedYa


"Their build volume and availability of parts, especially the new Pascal card, has a lot to do with it." So whoever ordered a comp with the new titan x Pascals will experience delays? My order been on stage 3 for a week now.  Would be nice to receive an email saying if they are experiencing delays hehe.


Contact Alex

[email protected]

Edited by DST4ME - 22 Sep 2016 at 11:06am

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Alex View Drop Down
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 22 Sep 2016 at 4:00pm
Every order is different, and some customers are more thrilled to get their PC as quickly as possible, so there are always situations where we may appear that we're behind, but we're not at this time.

We're quite on track, the busy rush from the Back to School season is over.

Regarding order progress, if your order is near it's 15th business day and has not shipped, please do contact me via email "[email protected]" and I will be more than happy to help.

There should not be anymore TITAN X supply issues, as that was when the cards were first released.
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TK0560 View Drop Down
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Posts: 9 		  Quote TK0560 Quote  Post ReplyReply bullet Posted: 23 Sep 2016 at 11:12am
Been 20 business days since I ordered...
Sent an e-mail a short while ago.


Edited by TK0560 - 23 Sep 2016 at 11:15am
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