Blue Screen Playing Battlefield 3

I've had my level 4 vanquish for about a week now.  Love it.

Lately as I've been playing Battlefield 3 I've experienced several blue screens of death.  What causes this? 

Is there anything I can do to get it to stop?  It's a prebuilt lvl 4 vanquish fresh from Digital storm.

I've also had a random blue screen when windows 7 was applying and installing 127 updates.  It blue screened at the very end. 

Any ideas?  I'm a complete newb when it comes to computers.

A friend suggested I switch the power setting to high performance and maybe change the overclock settings. Would that make a difference?  Any help would be great.  Thank you!!!!!!!

Could it really be the driver?  It just seems completely random.  Sometimes I can play for 3 hours with no problem.  Sometimes it screws up after 30 minutes.  It's very strange.

And why would the drivers cause the pc to blue screen when I tried to install a windows update?

Sorry for 5 thousand posts 

Just read the windows action report and it says I've got this:

0x00000124 (0x0000000000000000, 0xfffffa8007121028, 0x00000000bf800000, 0x0000000000000124)

According to google, this roughly translated into English means that something is over-temping?  Do I need to turn the overclock off?  I'm soooo confused.

Thanks.  And when you say 80's do you mean F or C? 

The temp listed under Temp for CPU is:

Value: 33c.  Min 33c.  36c.  Max

For the Intel Core i5:

Value: 34c.  min 33c.  39c.  Max

GTX 680
Value: 32c.  Min 32c. 35c Max.

All of those are at idle just surfing the internet. 

So...how screwed am I?

Those are great Idle temps.    You need to run BF 3 for awhile while chrcking the temps under stress.   Read the Centigrade temp only.    If it stays 80s or lower then temps aren't the issue.

In that case, if temps are good, do some of the other checks, like Steam ' file integrity', System Restore, different older graphics drivers.


I need to take off for awhile, so do the checks and .. here's hoping.




Edited by bprat22 - 18 Aug 2013 at 4:33pm

Yes, for sure it could be the overclock.   Go into Bios, DEL on boot, load defaults, F5, and save, F10 and exit Bios.  That'll drop the DS overclock.

Edited by bprat22 - 19 Aug 2013 at 7:26am

BF3 is a buggy game.  I have read on various forums that turning down the CPU overclock for BF3 solved their crashing/error issues.  I agree that you should try playing the game without your overclock and see if it's stable.

press f5 to load defaults

Honestly, this is why I switched to console gaming.  I know next to nothing about pc's and was hoping by going through Digital Storm I wouldn't have any problems.

I emailed DS earlier today and told them that I'm getting blue screen errors which state: 0x00000124.

Then Richard emails me back stating that error code 0x116 typically is caused by problems with the graphics card...  But 0x116 isn't an error code I've ever received.  Unless I'm misreading something.  Seems to be a big difference between 0x00000124 and 0x116.

So what exactly is the problem?  I was told to uninstall and reinstall the Nvidia drivers but I shouldn't have to uninstall drivers and do all this other crap with a new computer.  The pc is less than 2 weeks old and I've literally done nothing with it except install bf3 and watch blue screens.  I went with DS because of the assumption that my gaming pc would play games and I can't even do something as simple as that.  But hey, I can watch youtube and get online.  I guess $1,400 can buy something...

At this point I can't help but wonder what was the point of even getting the pc in the first place.  My friends have pc's 3 years older than my Vanquish lvl 4 that run BF3 better than this.

I also tried calling DS today after I got off work and was basically put in a queue and told I would receive a call back.  It's been over 4 hours.  It's now 8 pm eastern where I live and obviously DS is closed now so I guess I won't be hearing from them today.  I can promise you if this PC will not play BF3 it will be returned.

Sorry if I sound like a spoiled brat but $1400 is a lot of money for a pc that won't play a 2 year old game.  I appreciate all the help I've received from you on the forum and from DS.  However, if this doesn't get straightened out soon I'm done with the whole freaking thing.

I'm impressed to see all of the great support from fellow customers.

@wonkybritches,

No need to worry, we're here to help. I completely understand how it feels, we will take care of you and ensure you are enjoying your PC.

Console gaming is great if you want a basic experience, you have such an awesome system in front of you, PC gaming is where the real fun is at.

I do see that our support team is working with you, last status was to try to use fresh latest drivers. I encourage you to continue to work with our team and we can guide you through figuring what it could be.

From what I see, it could be a loose video card or memory sticks, make sure you re-seat those. It could also be your overclock, loading BIOS defaults can remove that. Both of those things are easy steps that our team can help you with as well over the phone.

I will send a note to Richard to get in touch with you tomorrow to help you with this.

Turning off the overclock seems to have fixed it so far...  Sorry for ranting.  I really do like the pc.  And I'm very impressed with the community here.  You guys are great.

Your frustration is no problem.    We do understand.    Although you might not have bought a gaming rig to learn how it works, how to mess with overclocking and check system temps, or reseat parts, for me, that was one of the big benefits. I find it a more enjoyable experience, knowing what's what under the hood.       But thats me.       

After a few tweeks you'll be one happy gamer.   

Hey, my bad on the wrong instructions, I went derp and thought you were getting 0x116 instead of 0x124...

Anyway 0x124 BSODs usually go away after some tweaking of the Core Voltage going into the CPU.

I'll e-mail you with instructions on how to tweaking voltages and let me know if that gets you working.