Digital Storm ExperiencePost Date: 2016-12-30 |
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johndeniel
Groupie Joined: 26 Dec 2016 Online Status: Offline Posts: 110 |
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Topic: Digital Storm Experience Posted: 30 Dec 2016 at 9:17am |
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Hi there everyone! I'm just a bit curious on such things and I've read a few reviews and articles about DS and it's products and so far of course there would be negatives over positives and whatseover. But far from your experience, how many years have you had your pc and what's it's condition like have you had any problems or issues along the way or it's a really good and reliable buy. Please tell me about your own experience and I'm looking forward to hear about it and I would really appreciate it by now and then.
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Tidgxor
DS ELITE The Kokopelli kid Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply Posted: 30 Dec 2016 at 9:39am | |
Welcome
If you haven't already, be sure to check out the Customer Reviews forum, and as for my own experience with Digital Storm, click either (or both) of the links in my signature. Nutshell: I recommend them. |
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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bprat22
DS ELITE DigitalStorm East -- (Unofficially!) Joined: 08 Jun 2011 Online Status: Offline Posts: 20391 |
Quote Reply Posted: 30 Dec 2016 at 9:45am | |
I've had my rig for 5 1/2 years and its been great. It shipped ground from the west coast to Connecticut and arrived in perfect condition, No shipping concerns.
In year 2, the ODE 600T case's fan control failed. I received a new one, free, from Corsair and replaced it. Not a DS problem. They don't manufacture the case. On year 3 the video card, gtx 560 failed. Again, not DS's fault, they test them but don't make them. They did however give me excellent service, verifying my troubleshooting and sending me a stronger card as a free replacement all in a day or two. My power supply failed. Once again, its a Corsair and no way for DS to test it for long term use. Out of warranty, I just replaced it myself. The build quality was excellent. Their customer service, from my experience, has been great, Alex even getting back to me on a Sunday and customer tech reps calling me to get the info needed to ship me my new card. There will always be complaints, no matter what company, but its how they handle the customer afterwards that keeps me supporting them. My post count wouldn't be what it is if not. Hope this helps. |
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johndeniel
Groupie Joined: 26 Dec 2016 Online Status: Offline Posts: 110 |
Quote Reply Posted: 30 Dec 2016 at 9:49am | |
I've read and seen your yearly update and I'd say it's really fascinating and impressive that your rig has been great with no big issues at all over the past long years that you owned em. Thank you so much I really appreciate it. And now I'm so hyped and pumped for my ordered Vanquish pc to get here
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 30 Dec 2016 at 9:50am | |
Hi johndeniel,
I do wish to express that 90% of our customers won't go and post a review or spread the word because they are happy with their purchase and received what we promised. Especially because I'm sure many customers are quite busy with their lives. We do love and cherish when our customers take the time to write about how awesome their system is. A lot of times, when a customer is upset or frustrated, they will vent their frustration and seek help. This is where you will find complaints or issues. There isn't much for you to worry about buying from us, I'm confident to say you'll be impressed and happy. If things aren't positive, we're here to help and all that we ask is to give us a chance to make things right. All purchases come with a 30 day refund that starts when you get the PC. Don't forget, you also get lifetime support and a warranty. |
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johndeniel
Groupie Joined: 26 Dec 2016 Online Status: Offline Posts: 110 |
Quote Reply Posted: 30 Dec 2016 at 9:58am | |
Thank you so much for your response and I'm really looking forward to a great product and experience with the Vanquish pc that I've just ordered last week. Can't wait to get my hands on em. I'm expecting a really good and rock solid performance within my pc because that's what DS promised me and I'm really looking for to it |
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Tidgxor
DS ELITE The Kokopelli kid Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply Posted: 30 Dec 2016 at 10:04am | |
This looks a lot like a review to me. |
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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bprat22
DS ELITE DigitalStorm East -- (Unofficially!) Joined: 08 Jun 2011 Online Status: Offline Posts: 20391 |
Quote Reply Posted: 30 Dec 2016 at 10:13am | |
Tidgxor, you're right.
OK, got my 5 1/2 year review done. Whew, feel so much better after your marathon reviews yesterday.. |
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ArkansasWoman777
DS Veteran Joined: 19 Aug 2012 Online Status: Offline Posts: 4314 |
Quote Reply Posted: 30 Dec 2016 at 10:20am | |
my former pc from them i bought back in late 2012, has been running perfect ever since i turned it on. No issues.
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"Captain Sirius Black"
Storm Trooper i5 3570k Ordered: 11-27-12 Stage 1: 11-29-12 Stage 2: 12-2-12 Stage 3: 12-2-12 Stage 4: 12-4-12 Stage 5: 12-4-12 Stage 6: 12-10-12 Stage 7: 12-12-12 |
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Ariktu
Groupie Joined: 21 May 2013 Online Status: Offline Posts: 492 |
Quote Reply Posted: 30 Dec 2016 at 10:31am | |
Got my Digital Storm system over 3 years ago.
I have only had one part fail which was the Seagate 1 TB hard drive. I have replaced other parts on my own that I wanted to upgrade. I moved from a 120 GB SSD to a 512 GB SSD, from a GTX 670 to a GTX 970 GPU. I did also redo the thermal paste recently on the CPU not because the computer was not running fine but to lower temps. I have been very happy with the performance of the computer and other than the Hard drive failure nothing else has so far failed. I still game on the computer almost daily. My little 3570k at 4.2 Ghz has worked like a champ. |
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johndeniel
Groupie Joined: 26 Dec 2016 Online Status: Offline Posts: 110 |
Quote Reply Posted: 30 Dec 2016 at 10:32am | |
That's a very good thing to know So excited for my pc. It's been 4 days since my order was processed yet I'm still in stage 1. Well it's no big deal. I can wait |
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johndeniel
Groupie Joined: 26 Dec 2016 Online Status: Offline Posts: 110 |
Quote Reply Posted: 30 Dec 2016 at 10:34am | |
That's really impressive and I would give that a very big thumbs up!! Thanks for your response I appreciate it |
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Snaike
Moderator Group Just a dude trying to keep the spam away Joined: 23 Jan 2014 Online Status: Offline Posts: 9462 |
Quote Reply Posted: 31 Dec 2016 at 2:51am | |
johndeniel, welcome to the forums and to the DS Family. I, too, can attest to the quality of the Vanquish. I have had a Vanquish 2 for almost 3 years. Even with the GTX770 that is still running strong in it, I have been able to run dual monitors and every game I play looks and plays fantastically.
I have upgraded the RAM to 16G and am currently looking to upgrade to the GTX 1070, but I have had no problems with the machine whatsoever. (OH! I tell a lie, one of the LED strips on my case fan is out, now I only have 7 and not 8! ) Also, if you can register your forum email as your ordering email (exact match) you can get the "Verified Customer" badge. |
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Tidgxor
DS ELITE The Kokopelli kid Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply Posted: 31 Dec 2016 at 10:06am | |
Also, also - Snaike can give you any title you'd like, plus blue stars, PLUS the verified customer badge, plus discount codes on DS rigs. Don't let him tell you otherwise. Bprat told me he can. Edited by Tidgxor - 31 Dec 2016 at 10:06am |
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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bprat22
DS ELITE DigitalStorm East -- (Unofficially!) Joined: 08 Jun 2011 Online Status: Offline Posts: 20391 |
Quote Reply Posted: 31 Dec 2016 at 10:20am | |
Dang it, now I'm in trouble again. Gotta love it. |
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Snaike
Moderator Group Just a dude trying to keep the spam away Joined: 23 Jan 2014 Online Status: Offline Posts: 9462 |
Quote Reply Posted: 31 Dec 2016 at 12:51pm | |
Let's see... now where oh where is the demerit button for these two? ... hmmm.... is this it?
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bprat22
DS ELITE DigitalStorm East -- (Unofficially!) Joined: 08 Jun 2011 Online Status: Offline Posts: 20391 |
Quote Reply Posted: 31 Dec 2016 at 1:00pm | |
As long as you leave my stars alone. |
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Tidgxor
DS ELITE The Kokopelli kid Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply Posted: 31 Dec 2016 at 3:10pm | |
Pfft, they are just yellow stars.
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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FrankW
DS Veteran Joined: 22 Feb 2010 Online Status: Offline Posts: 2254 |
Quote Reply Posted: 31 Dec 2016 at 3:43pm | |
Hi johndeniel,
I bought my system in March 2010. I have never had a problem of any kind. I have never talked to DS for any reason. I ordered it on line and it came exactly as I ordered it. I never talked to any sales person. I didn't change the Video card until 2016 and only because it just got too old, but still worked. My over clock has never caused a problem and always worked. It couldn't be a better system. Frank |
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oldlady RPGer
DS Veteran One of the cool kids Joined: 09 Sep 2011 Online Status: Offline Posts: 1080 |
Quote Reply Posted: 31 Dec 2016 at 11:12pm | |
Well.
I have bought 5 computers from DS. Hubby and I each have 2. Friend has 1. Mine are a Syndicate(2011) and Behemoth(2015) laptop. They don't make those models anymore(hurumph). My Syndicate is a rather large 18-18-18-18 cube that looks like a Borg ship but it is really the "cube skull". The cube was my first computer from DS. Problems? Lost two Intel SSDs which wasn't there fault. My fans got old so replaced them(I have 11) and that wasn't DS fault. Still running strong with a I7 990x Extreme, 680 classified GTX, 2TB SSD/HDD, Sabertooth X58, LC, 18 RAM, and lots of red, purple, blue extras. and Skulls. My laptop is absolutely the highest end DS had to offer last year. I have a review about it in the reviews area. BOTH those systems run fabulous. I've never had an issue with my laptop yet. It has SLI video cards that have never overheated like some people have had issues with. I'm a huge gamer and use my laptop a lot. Boy is that laptop nice for gaming. Woohoo. Ok my Hubby has the first gen Bolt and a DS laptop. And I don't remember what year I bought those. His Bolt only had one issue as we couldn't get the WiFi to work but I got a really good dongle so WTH. The laptop has never given us an issue. My Hubby uses the Bolt all the time. So we love DS and will continue to buy from them in future. The customer service is what sold me. I don't buy cheap and have learned over my many years that customer service for me IS the important thing. Having had many systems from a company with 4 letters and horrible, horrible service...never again. Did I just do a review? Edited by oldlady RPGer - 31 Dec 2016 at 11:14pm |
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Me sitting my ECMO in PICU. Now you know why I like LC. ;)
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Tidgxor
DS ELITE The Kokopelli kid Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply Posted: 01 Jan 2017 at 11:51am | |
Looks like it to me. All these reviews popping up lately, we're an industrious bunch. |
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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johndeniel
Groupie Joined: 26 Dec 2016 Online Status: Offline Posts: 110 |
Quote Reply Posted: 02 Jan 2017 at 9:12am | |
That is very sick maaaan! I love hearing these kinds of experiences, it boosts my confidences towards my upcoming gaming pc |
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johndeniel
Groupie Joined: 26 Dec 2016 Online Status: Offline Posts: 110 |
Quote Reply Posted: 02 Jan 2017 at 9:14am | |
What a great performance of that Vanquish of yours. Very slick man. And also thanks for the tip! You guys rock |
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hoserator
DS Veteran We don't need no stinking "Avatars" ! Joined: 08 Oct 2014 Online Status: Offline Posts: 7966 |
Quote Reply Posted: 02 Jan 2017 at 9:54am | |
Congratulations and welcome to the community. If you think DS rocks wait 'till you get your system ,it will rock you.
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Tidgxor
DS ELITE The Kokopelli kid Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply Posted: 02 Jan 2017 at 11:24am | |
Agree re: rocking of the hurricanes from DS rigs.
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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