FAQ FAQ  Forum Search   Register Register  Login Login

Ever had this issue?!

Post Date: 2016-08-22
 Post Reply Post Reply
Author
  Topic Search Topic Search  Topic Options Topic Options
GungHo! View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 13 Aug 2016
Online Status: Offline
Posts: 6 		  Quote GungHo! Quote  Post ReplyReply bullet Topic: Ever had this issue?!
    Posted: 22 Aug 2016 at 8:35pm
Greetings, I received my Vanquish 5 lvl4 Friday and been very pleased with my purchase. I plan on writing a review sometime soon when I get some time with this beast since I have been focusing on mid terms... Anyways I have only turned on my new pc three times since Friday (19Aug16) and when I turned on my pc this evening I got a surprise. It went through the main start up "Asus" and ran through the win 10 start up screen then turned black with no desktop or nothing. Literally it was a black screen and my mouse arrow for about ten minutes. However, I turned it off and it worked as it should.... I am curious if anyone else had this issue? Hopefully it will not continue as it scared the poo out of me... Thanks for any input!
Back to Top
hoserator View Drop Down
DS Veteran
DS Veteran

We don't need no stinking "Avatars" !
Email address used to purchase matched with forums account email.

Joined: 08 Oct 2014
Online Status: Offline
Posts: 7966 		  Quote hoserator Quote  Post ReplyReply bullet Posted: 23 Aug 2016 at 2:18am
Congratulations.AwesomeUnplug any usb devices from it next time you boot up if it continues to hang. Sometimes they cause issues. W10 has some teething problems with devices. Good luck.
Back to Top
bprat22 View Drop Down
DS ELITE
DS ELITE

DigitalStorm East -- (Unofficially!)
Email address used to purchase matched with forums account email.

Joined: 08 Jun 2011
Online Status: Offline
Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 23 Aug 2016 at 4:15am
If it happens again, or check now just to be safe, make sure your video card and the ram sticks are seated correctly.    Being a new delivery, something might've come loose in shipping. Check the SSD and HDD connections at the drives and the motherboard.

A video card driver install is another thought. Hoserator is right about Win 10.   This could be an update that corrupted something.

Hopefully this was a one time thing and all is well.

Edited by bprat22 - 23 Aug 2016 at 4:16am
Back to Top
GungHo! View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 13 Aug 2016
Online Status: Offline
Posts: 6 		  Quote GungHo! Quote  Post ReplyReply bullet Posted: 23 Aug 2016 at 5:23pm
Thanks for the advice and reply. Unfortunately it did it again... Working with tech support fingers cross it will get solved... Curious if anyone ever had this problem it doesn't seem common. Have a good one!
Back to Top
bprat22 View Drop Down
DS ELITE
DS ELITE

DigitalStorm East -- (Unofficially!)
Email address used to purchase matched with forums account email.

Joined: 08 Jun 2011
Online Status: Offline
Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 24 Aug 2016 at 3:38am
Let us know what you find.

I've had similar, not quite that, problems that Malwarebytes and or CCleaner fixed.   

Try running those.
Back to Top
Vashikelvin View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 09 Aug 2016
Online Status: Offline
Posts: 12 		  Quote Vashikelvin Quote  Post ReplyReply bullet Posted: 27 Aug 2016 at 7:55pm
having the same issue with my vanquish. saw bios at first now it goes straight into windows. when i try accessing bios im stuck at a black screen. gonna try resetting bios the good old fashioned way
Back to Top
Alex View Drop Down
Admin Group
Admin Group

Digital Storm Supervisor


Joined: 04 Jun 2012
Online Status: Offline
Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 28 Aug 2016 at 12:19pm
If you get a blank screen when you go into the BIOS, your monitor might not support the resolution being outputted. Try a different monitor as well.
Back to Top
GungHo! View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 13 Aug 2016
Online Status: Offline
Posts: 6 		  Quote GungHo! Quote  Post ReplyReply bullet Posted: 28 Aug 2016 at 7:31pm
My issue is when the pc is turned on you see the option to go to the bios then it shows the WIN 10 icon and it goes to a black screen with just the mouse. If not shut down it will stay at this black screen with the mouse courser. I thought the problem would be solved... However it just happen just now as I tried turning on my pc... I hope it is just a win 10 flaw and not like a failed hard drive... Ugh not sure what to do?!
Back to Top
 Post Reply Post Reply

Forum Jump Forum Permissions View Drop Down



This page was generated in 0.0546875 seconds.