FAQ FAQ  Forum Search   Register Register  Login Login

How do I know if something is delayed

Post Date: 2016-08-21
 Post Reply Post Reply
Author
  Topic Search Topic Search  Topic Options Topic Options
illu510n View Drop Down
Newbie
Newbie


Joined: 15 Aug 2016
Online Status: Offline
Posts: 7 		  Quote illu510n Quote  Post ReplyReply bullet Topic: How do I know if something is delayed
    Posted: 21 Aug 2016 at 1:38am
I just ordered from digital storm and my order has been on stage 1 for the past week. I didnt think it would take a week to give my build sheet to inventory. Has anyone else experienced this? Should I contact Digital Storm about it? Am I overreacting? Is this post in the right place? I ordered an Aventum 3 so I knew it was gonna take awhile, but I thought the building and stress testing would take the most time. If it takes a week to just process the order building my pc will be taking a couple months.
Back to Top
Snaike View Drop Down
Moderator Group
Moderator Group

Just a dude trying to keep the spam away
Email address used to purchase matched with forums account email.

Joined: 23 Jan 2014
Online Status: Offline
Posts: 9462 		  Quote Snaike Quote  Post ReplyReply bullet Posted: 21 Aug 2016 at 1:45am
Stage 1 is processing your order, verifying payment, etc.

No, Stage 1 generally shouldn't take a full week, but a few business days. If you ordered on Monday, it's been 5 days, Friday is one business day. The AVENTUM is one of the higher retail models so the banks all have to agree before Digital Storm can start on the order.

If you're concerned about the time in this stage, please feel free to contact [email protected] or straight to [email protected].

You are not overreacting and yes this is in the right place.

Back to Top
Alex View Drop Down
Admin Group
Admin Group

Digital Storm Supervisor


Joined: 04 Jun 2012
Online Status: Offline
Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 21 Aug 2016 at 10:53am
Moving thread to "General Discussion" area.
Back to Top
illu510n View Drop Down
Newbie
Newbie


Joined: 15 Aug 2016
Online Status: Offline
Posts: 7 		  Quote illu510n Quote  Post ReplyReply bullet Posted: 21 Aug 2016 at 3:56pm
Thanks for the response. I did not expect to get a response from employees. Thanks for the info. I will wait another week and if it does not move past stage 1 by then I will email support. Thank you.
Back to Top
DST4ME View Drop Down
DS ELITE
DS ELITE

Email address used to purchase matched with forums account email.

Joined: 14 Apr 2008
Online Status: Offline
Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 21 Aug 2016 at 4:53pm
You have any problems just email Alex up there himself, he will be more then happy to answer any of your questions and set your mind at ease. That is his acutall position here, Mind Easer.

But all kidding aside Alex will take good care of you, as soon as he sees your email he will respond, no body is faster than him.

[email protected]

Nvidia Drivers----AMD Drivers
Back to Top
Onkel_Ken View Drop Down
DS Veteran
DS Veteran

Email address used to purchase matched with forums account email.

Joined: 17 Dec 2008
Online Status: Offline
Posts: 2961 		  Quote Onkel_Ken Quote  Post ReplyReply bullet Posted: 21 Aug 2016 at 7:17pm
Alex is the Man!!!!!!!!!!!!!!!!!!!!!!!!
Velox X/AMD 5900X/MSI X570 Pro Carbon MB/32GB DDDR 3600 DSPS/850W PS/500GB Samsung 980 Pro/1TB Samsung 970 EVO Plus/500 GB HDD/Sound Blaster AE-7/EVGA FTW3 Ultra RTX 3080 10GB/Liquid CPU cooler AIO/
Back to Top
 Post Reply Post Reply

Forum Jump Forum Permissions View Drop Down



This page was generated in 4.296875E-02 seconds.