Krypton gpu upgrade concern

Hello, I have a question that I hope an employee can answer. I bought my Krypton about 2 years ago and was interested in upgrading it's gpu to the new Gtx 1080 or 1070 but was told that was not possible and that I would have to purchase an entirely new model laptop if I wanted the new gpu's. I was recently browsing other discussions in this forum regarding a gpu upgrade for the same model laptop I own the Krypton, and I found a customer who also wanted to upgade his Krypton and had the gtx 880m. He was told by an employee he COULD upgrade just the gpu if he wanted, to the gtx 980m or 970m and was given the pricing. If someone could please explain why this is not possible in my case but was possible in his it would be greatly appreciated as this has been kind of confusing and very disappointing. Thank you in advance.

Understood, thank you.

I'll be honest, you're better off getting a new laptop if you have a unit that's 2+ years old. Especially because new laptop graphics cards are a large portion of the actual unit price.

Maybe the 980m can fit a 680m with some small modifications but the 1080m/1070m are totally different beasts, and most likely will not fit the same slot. I have not looked around I'm just taking a guess, most times in the past you could not change the gpu on laptops either to very high price or physical limits. Also keep in mind there maybe issues that will bottle neck the 980m depending on your setup and cpu and etc.

What's the Clevo model number of the Krypton?   I don't remember.   The number in parentheses after in the config and your order will tell.

Google that model number and whether it can be upgraded to the 1070/1080.   

I think you'll find the size of the board and the laptops ability to dissipate the extra tdp, heat, is the reason.    The heat sinks might not be compatable.   A guess of course.

Good luck.

I have the 980m as well and for what ever reason nobody will tell me why I cant upgrade to the 10 series. The only answer I keep getting is the krypton isnt upgradable whatsoever. It's funny cause if you go to this thread http://www.digitalstorm.com/forums/krypton-upgrades-tidf24508/
one of the admins tells this customer he can upgrade the gpu on his Krypton if he wants and then lists the cards and their prices. I keep getting stone walled and told the exact opposite however, Apparently the krypton cant be upgraded all of a sudden. I'm Kind of upset, one of the reasons I bought this model was because it was listed as upgradable, I thought I would be getting a future proof laptop to an extent. I was REALLY REALLY looking forward to putting a 1080 in this monster. I keep getting told by DS management I should just spend another $2,300 on a brand new laptop instead of buying a $700-800 gpu by itself but I absolutely love my krypton and only got it a little over a year ago and its in pristine condition. I love DS and will always buy my pc's from them but I'm a little annoyed with the short answers and lack of reasoning. I've attempted to contact DS management by phone, this thread, and email. I was answered but it was a one time response each time and very brief with no reason as to why my upgrade isn't possible.

Thank you for your advice. I understand that customer was moving from the 780m to the 970m or 980m but I was told my model is not upgradable WHATSOEVER. Before I made my purchase I called the DS sales dept to gather info on the krypton. I was told that it did indeed have the ability to upgrade its gpu as that was one of my main concerns, but when I received an email from DS management regarding my upgrade problem, again, I was told that my model of the krypton was not upgradable WHATSOEVER. Now, I was never told there were several different versions of the krypton and I would need to order a specific version if I wanted to be able to upgrade the gpu, but After looking at that customers specs I noticed that his Krypton says model S:8295 and mine says S:8298. This is new knowledge and upsetting. I wish DS would have advertised that somewhere in their krypton description page or told me about it when I asked the rep about gpu upgradability cause now I feel ripped off. We both seemed to get our kryptons only one month apart so I dont see how they could have released a new krypton in that short of a timeframe. I feel I've figured this whole thing out now and thats maybe why they didnt want to tell me why I couldn't upgrade my gpu. So I guess Im going to have to call them to sort this out further. I would like to thank everyone who offered their advice and expertise. This takes things to a new level. Hopefully everyone reading this will now ask about additional versions of the same model before making a purchase. This is so wrong. I have had the utmost respect for this company and have recommended them to so many people 1 of which actually bought a desktop because of my review and recommendation. I really hope this was just an oversight and wasnt done intentionally.

Please send me an email "[email protected]" with your order information and your upgrade request. We will then work with Clevo and our suppliers to see if your laptop is upgradable to the GTX 1000 series.

Ya but its gonna cost him an arm and a leg

Let us know if you were able to fit a 1000 series in there after all.

Will do, but either way a 7-8 hundred dollar gpu is not going to be as expensive as a $2300+ new system. It'll be worth it. If I didnt need the portability I would have just went desktop and avoided all this.

I'm in the same boat. If it turns out it isn't upgradeable and they suggest buying a new system I'll just build myself a desktop instead of getting lured into these "upgradeable" schemes again.