New Member/ Somewhat Concerned

I have been looking at DS for quite some time, finally decided to take the plunge not for my self (yet) but for my wife. I hate to tell you all this I got her an Apollo level 3, Mr. Rajeev helped me spec it out, Thank you sir.. we down graded the graphic card because it is (I hate to say) going to be used for number crunching, she is a CPA. My question to you all is it went into Stage 5 on 20 Aug. it is now the 26th how Long is it in this stage. I ordered on the 11th
Each time it changes stages I get an email saying 10 to 15 days from the new date of each stage. We go on vacation on the 15th of Sept and just getting a little worried.. For now I am still hopefull

Rmac, I too have had the same problem. I ordered on Aug 9th got no information about it (stage increase) untill I sent an email and then on the 17th within a minute they sent me 4 emails taking me to stage 5. I then went another whole week with out any updates, again sent an email and then i get two emails telling me that the PSU i had in my order (corsair 750w) was out of stock and no ETA when they will get instock and that if i wanted to switch it out with the EVGA 750w. I called the next day during business hours and told them that it was fine to switch, although in the updated invoice it says its only a 600w EVGA PSU. It did reflect a price difference but I haven't seen a credit onto my credit card yet. The sales guy told me they have been testing it all week on the EVGA PSU so i figured when i woke up today i would of moved onto the next stage but still haven't gotten an email yet. I do understand they may be busy if they have a lot of orders but when it comes to keeping the customer in the loop thus far the service has been pretty poor. Hopefully the QA process is a bit better. I would hate to go through all this and then get a DOA PC. 

Thanks for the replies, I agree want it done right the first time, just hate to see it on my door step after we leave for 2 weeks :)

I have the same concern for my order. I ordered it on the 12th and have been stuck on stage 5 for about 3 days now. I too feel like there is some poor customer service in informing us why our system gets into delays. If there is an issue with the testing, or waiting on a part, you should let us know. Especially when these orders are usually well over $2,000. I have high hopes for my Apollo and am sure that it will be awesome, just wish it didn't come at the expense of a month long wait.

Here's to hoping for the best!

Perhaps D/S could look at posting a schedule of dates best time to order. Just a thought

Edited by rmac - 27 Aug 2015 at 9:12am

Hit stage 6 today, Looking forward to getting the wife's puter. looking more for when I order for my self, probably not till around October, can anyone give me an idea when people start ordering for Christmas so I might avoid that rush which I perfectly understand. or should I wait till after Christmas?

Edited by rmac - 27 Aug 2015 at 4:48pm

My build went into stage 5 on August 18. How much time should it take after it goes into stage 6?

Originally posted by db188 or how's about an automated build log that customers had access to?  they input their invoice number and can see the daily work done on their purchase?  this can also be used a good tool to monitor employee efficiency and help with supervisory tasks at a minimal impact of a few minutes of a technicians time typing up his log.

I Like Your Idea, only thing what if someone rushes to push the numbers?