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Topic ClosedStage 7 How Long?

Post Date: 2012-05-14
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retirednavysnipe View Drop Down
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Email address used to purchase matched with forums account email.

Joined: 06 Apr 2012
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Posts: 606 		bullet Topic: Stage 7 How Long?
    Posted: 14 May 2012 at 6:10pm
Well after some problems with my pc due to overheating and audio issues. My pc went to stage 7 at 11:50 am Friday. Now it is Monday night and no updates from Digital Storm.   I hate to be one of those people that harp on things but after spending $5000 on a PC system I sure would like to find out what is going on with it.

How long does stage 7 usually last? I am also wondering if I will get that email in 2 or 3 more days saying they found more problems and it is back with the builder again.

Just would like the above questions answered. Alex are you on here.


John
Hailstorm Black Ops
I7 3930K 4.5GHZ
16GB 1600MHZ ram
2 x GTX 680
120 GB SSD, 1 TB hardrive
Fully liquid cooled CPU, GPU and chipset.
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Alex View Drop Down
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Digital Storm Supervisor


Joined: 04 Jun 2012
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Posts: 16314 		bullet Posted: 14 May 2012 at 6:41pm
I completely understand, I'll have to check with the team on Tuesday now. Email communication is usually best, and I saw that you emailed me now, so I'll go ahead and email you back, I'm going to lock this thread in the mean time so I can provide you faster direct service.
 
Systems can develop issues that our team is able to diagnose which can be a good thing as our team wants every customer to receive an awesome system. Rest assured, our team will make sure everything is perfect before the unit ships.
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