Digital Storm is still operating all essential business units while following the guidance of the World Health Organization (WHO) and U.S. Centers for Disease Control (CDC). The well-being of our employees and customers will always be a top priority. During this unique time, we ask all our customers to be patient as we strive to provide the best level of service while taking extra precautionary steps for the safety of our staff. We thank you for your continued support and trust.
A: Yes, we are still active and shipping new computer orders on a daily basis. During the purchasing process on our website, please be mindful of estimated ship times which are outlined on our configurator page, above the "Add to Cart" button. If you have additional questions, please contact our staff for assistance: Request Help
A: Please be mindful of estimated ship times which are outlined on our configurator page, above the "Add to Cart" button. Due to high demand, our pre-configured Lynx desktops ship within 5-10 business days and our custom desktops (Lumos, Bolt, Velox, Aventum, etc.) ship within 6 weeks.
A: We have already notified affected customers with processed/pending orders of possible delays (1-2 weeks extra) from their original estimated ship date.
We thank our customers for being patient, as our team is working overtime and on weekends to take care of production backlogs. We rather not rush our process and skimp on quality, we know you are trusting us to build the best PC possible, it will be worth the wait.
We are offering full refunds for any affected orders that are unable to ship by our estimated ship date. Please contact our staff for assistance: Request Help
A: Not affected. We do not see any challenges or issues with our level of support and service to our customers. Our support staff is working remotely from home and is in constant communication with our operations team onsite at our facility.