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How long does it take to move on from stage 1

Post Date: 2018-04-04
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Wavvy View Drop Down
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Joined: 04 Apr 2018
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Posts: 2 		  Quote Wavvy Quote  Post ReplyReply bullet Topic: How long does it take to move on from stage 1
    Posted: 04 Apr 2018 at 7:09am
I purchased a computer on this site. I was very skeptical about it since it was my very first gaming desktop but the forums help me make a order. I'm confused since i ordered it on March 26 and it been like a week and a half and i'm still on stage one i'm very close to canceling my order. No, i have not called them but i will before hand but in the mean time maybe get some help on these forums.    
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bprat22 View Drop Down
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DigitalStorm East -- (Unofficially!)
Email address used to purchase matched with forums account email.

Joined: 08 Jun 2011
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 04 Apr 2018 at 7:47am
I'm afraid there isn't anything we can check on in the forums.    Others have expressed the same concern so my only thought is that they're extremely busy. 

Call DS and they'll let you know.  Big%20Smile 
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Snaike View Drop Down
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Just a dude trying to keep the spam away
Email address used to purchase matched with forums account email.

Joined: 23 Jan 2014
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Posts: 9462 		  Quote Snaike Quote  Post ReplyReply bullet Posted: 04 Apr 2018 at 9:20am
What model?

check spam filter.

Call them.   

Edited by Snaike - 04 Apr 2018 at 9:20am
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pyromover View Drop Down
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Email address used to purchase matched with forums account email.

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Posts: 12 		  Quote pyromover Quote  Post ReplyReply bullet Posted: 04 Apr 2018 at 2:15pm
Oh the agony of waiting i feel your pain waiting on 2 level 4 vanquish machines myself
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Meller View Drop Down
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Posts: 1627 		  Quote Meller Quote  Post ReplyReply bullet Posted: 04 Apr 2018 at 3:20pm
Tax return season, maybe?  Perhaps everyone is buying computers instead of putting their returns into savings like responsible adults?

I kid, but for real, email or call them.  Either there is a problem with your billing information or they are just backed way up due to tax return season... who knows.  We can only speculate here.
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Wavvy View Drop Down
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Posts: 2 		  Quote Wavvy Quote  Post ReplyReply bullet Posted: 04 Apr 2018 at 7:43pm
Thanks to everyone that has replied it really helped, i called them its all good but the wait is killing me.
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Digital Storm Employee


Joined: 15 Jan 2021
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Posts: 1581 		  Quote Nav Quote  Post ReplyReply bullet Posted: 05 Apr 2018 at 6:10pm
Hi, the best way to get an update on your order is to use the request help feature in our support section. Currently, there are a lot of shortages in the market (Power supplies, graphics cards, now cases). Send in a help request and our team will let you know what exactly is causing the delay in regards to your order. Hope that helps! I know the wait can be long but it'll be worth it .
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