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Adding new 500GB M.2 SSD

Post Date: 2020-09-09
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bha19 View Drop Down
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Posts: 8 		  Quote bha19 Quote  Post ReplyReply bullet Topic: Adding new 500GB M.2 SSD
    Posted: 09 Sep 2020 at 3:38pm
I just got a new DS Lynx level 4 and it came with a 500GB M.2 SSD drive. Looking at the motherboard I see where the drive is but my question is I have a 2TB M.2 SSD can I swap this with the one on the motherboard seeing as that Windows 10 is on the 500GB M.2 SSD?

Edited by bha19 - 09 Sep 2020 at 4:00pm
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Stellar View Drop Down
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Posts: 189 		  Quote Stellar Quote  Post ReplyReply bullet Posted: 09 Sep 2020 at 4:15pm
Of course you can swap it, you will need to reinstall Windows though.
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bha19 View Drop Down
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Posts: 8 		  Quote bha19 Quote  Post ReplyReply bullet Posted: 09 Sep 2020 at 4:23pm
This is a brand new computer and I have not even plugged it in so how do I reinstall Windows once I install the new drive and turn it on? Where is my Windows 10 license? and will the computer recognize the new drive right away?

Edited by bha19 - 09 Sep 2020 at 4:27pm
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Stellar View Drop Down
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Posts: 189 		  Quote Stellar Quote  Post ReplyReply bullet Posted: 09 Sep 2020 at 4:29pm
You should contact our support staff for help. They will be able to guide you through a Windows installation process.
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bha19 View Drop Down
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Posts: 8 		  Quote bha19 Quote  Post ReplyReply bullet Posted: 09 Sep 2020 at 4:38pm
Thanks I tried that yesterday but there is a high volume of calls and they said they would call back today and I requested after 5 P.M. EST but I have not gotten a call.
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Stellar View Drop Down
Groupie
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Posts: 189 		  Quote Stellar Quote  Post ReplyReply bullet Posted: 09 Sep 2020 at 4:44pm
Would you mind sending me an e-mail? I'll have you taken care of.

[email protected]
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bha19 View Drop Down
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Posts: 8 		  Quote bha19 Quote  Post ReplyReply bullet Posted: 09 Sep 2020 at 4:46pm
Thanks
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Snaike View Drop Down
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Posts: 9459 		  Quote Snaike Quote  Post ReplyReply bullet Posted: 10 Sep 2020 at 5:55am
There goes Stellar doing a stellar job at customer service...
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netranger6 View Drop Down
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Posts: 46 		  Quote netranger6 Quote  Post ReplyReply bullet Posted: 19 Sep 2020 at 2:43pm
my license shows on microsoft account. Just no Key
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Stellar View Drop Down
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Posts: 189 		  Quote Stellar Quote  Post ReplyReply bullet Posted: 21 Sep 2020 at 7:50am
Originally posted by netranger6

my license shows on microsoft account. Just no Key


Hi, your Microsoft W10 Product Key is embedded in your motherboard UEFI.   
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