FAQ FAQ  Forum Search   Register Register  Login Login

Admin Account

Post Date: 2020-08-22
 Post Reply Post Reply
Author
  Topic Search Topic Search  Topic Options Topic Options
fdemar View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 24 Jun 2020
Online Status: Offline
Posts: 12 		  Quote fdemar Quote  Post ReplyReply bullet Topic: Admin Account
    Posted: 22 Aug 2020 at 5:22pm
Hi all, my wonderful computer finally arrived and I'm super excited. I feel noobish writing this, but here goes. I'm currently logged in as an administrator, that's how the computer came. I'd like to log in through my Microsoft account like I did with my old MSI system. When I try to sign in with a Microsoft account instead it asks for the system's original password. I have no idea what this is. Any help is appreciated!
Back to Top
Cretae View Drop Down
DS Veteran
DS Veteran

Email address used to purchase matched with forums account email.

Joined: 22 Mar 2010
Online Status: Offline
Posts: 7330 		  Quote Cretae Quote  Post ReplyReply bullet Posted: 23 Aug 2020 at 4:13am
Can't ask us users here, you have to ask Digital Storm or Google.
Back to Top
Snaike View Drop Down
Moderator Group
Moderator Group

Just a dude trying to keep the spam away
Email address used to purchase matched with forums account email.

Joined: 23 Jan 2014
Online Status: Offline
Posts: 9459 		  Quote Snaike Quote  Post ReplyReply bullet Posted: 23 Aug 2020 at 4:28am
This sounds familiar... let me look...

Found it. There is another post with the "Admin Account" issue here.

Digital Storm employee Stellar chimed in with:

Originally posted by Stellar

WHOA, let me tell you, this is not supposed to be the case.

Would you mind sending me an e-mail with your order number? I'd like to find out what happened here and why an Admin account was setup.

[email protected]


And apparently they were successful. You can read that OP's response and what they did to fix the issue on that thread.

... tried to move the thread to Customer Service but was blocked...

Edited by Snaike - 23 Aug 2020 at 4:30am
Back to Top
fdemar View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 24 Jun 2020
Online Status: Offline
Posts: 12 		  Quote fdemar Quote  Post ReplyReply bullet Posted: 23 Aug 2020 at 8:55am
Thank you for the reply! I actually was able to solve it. I went into Windows 10’s password settings. There wasn’t a password created for the admin account. I created one, and when I linked my Microsoft account, I simple entered the newly created password along with my old, Microsoft account password. Something tells me this wasn’t supposed to happen out of the box! I’ve always had my new Windows-running PCs prompt me to log-in or create an account on start up. Anyway, thank you again!
Back to Top
 Post Reply Post Reply

Forum Jump Forum Permissions View Drop Down



This page was generated in 5.371094E-02 seconds.