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All who have ordered from DS (shipping)

Post Date: 2011-04-01
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zangetsu View Drop Down
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Posts: 80 		  Quote zangetsu Quote  Post ReplyReply bullet Topic: All who have ordered from DS (shipping)
    Posted: 01 Apr 2011 at 4:46am
I know they give a quote on how long it will usually take to ship. To everyone who has bought a system, how long (in days) did it take you to get your system? From the day you ordered to the day you recieved it.
 
example:
 
30 days to assemble
12 days to ship


Edited by zangetsu - 01 Apr 2011 at 5:12am
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Dragoonseal View Drop Down
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Posts: 2247 		  Quote Dragoonseal Quote  Post ReplyReply bullet Posted: 01 Apr 2011 at 5:08am
From DS in Fremont, California to my house in Central Florida, it was 5 days.
Lilim
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zangetsu View Drop Down
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Posts: 80 		  Quote zangetsu Quote  Post ReplyReply bullet Posted: 01 Apr 2011 at 5:11am
Originally posted by Dragoonseal

From DS in Fremont, California to my house in Central Florida, it was 5 days.
 
I meant the day you ordered + shipping.
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Dragoonseal View Drop Down
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Posts: 2247 		  Quote Dragoonseal Quote  Post ReplyReply bullet Posted: 01 Apr 2011 at 5:53am
Originally posted by zangetsu

Originally posted by Dragoonseal

From DS in Fremont, California to my house in Central Florida, it was 5 days.

I meant the day you ordered + shipping.

Oh, my bad. Well lemme go grab the email Stage update dates.

Delivered: 3/17/2010
3/10/10 Digital Storm Order Shipped‎
3/10/10 Internal Notes By: Ankita
3/10/10 UPDATE: Unresolved Support Ticket
3/9/10 UPDATE: Stage 7
3/9/10 UPDATE: Stage 6
3/8/10 Internal Notes By: Steve
3/5/10 Internal Notes By: Chris
3/5/10 UPDATE: Stage 6
2/25/10 UPDATE: Stage 5
2/25/10 UPDATE: Stage 4
2/25/10 UPDATE: Stage 3
2/25/10 Internal Notes By: Sarah
2/25/10 UPDATE: Stage 2
2/25/10 UPDATED ORDER INVOICE:
2/22/10 UPDATED ORDER INVOICE:
2/22/10 Internal Notes By: Sarah

Sorry guess it was 7 days for shipping (5 business days). Two weeks to build/test, total of three weeks from order to at my door. I should note that shortly after I placed my order Sarah called me up to let me know that the Noctua D14 CPU cooler did not fit on the original motherboard I selected (EVGA X58 3X SLI), and asked if I wanted to select a different CPU cooler or motherboard. I selected the smaller Noctua U12P instead. I also asked in the build comments if they sold spot fans (was going to have one for the north/southbridge), she let me know they didn't. After the call she approved the build and it went to Stage 1. However the next day I had a change of heart and emailed them to change it back to the Noctua D14 cooler and have them instead change the motherboard to the EVGA X58 Micro.

Asking about the fans probably unintentionally caused an extra day delay as well because when the order was gone over on Stage 6 by Mike he called me to verify whether or not there was any changes I wanted made to the default fan configuration or having any extra fans special ordered, and I didn't get back to them until late in the day or the next day (I forget). Also just before it shipped Ankita called to let me know that they were temporarily out of the free DS t-shirts, and asked if I was okay with having just the PC shipped now and the t-shirt shipped to me at a later date once they had more in stock.

So all in all it was very quick and professional. I really liked all the constant communication and email updates.
Lilim
Intel Core i7 920 @4.2GHz
HAF 932 - Dual SLI Nvidia GTX 480s
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R.I.P. Sinbad the cat (November 16, 1996 - April 18, 2011)
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heritage1550 View Drop Down
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Posts: 62 		  Quote heritage1550 Quote  Post ReplyReply bullet Posted: 01 Apr 2011 at 10:29am
I ordered mine on 3/15/11 and it was delivered to my house on 3/30/11. I added 4G more memory at stage 7 so that took an addtional day to install, retest and repack(which they told me would happen). It left the DS facility on 3/25 and made it here(southeast Texas) on 3/30. I figured that once it got to the Fedex facility it would just sit over the weekend but according to the Fedex shipping info it actually moved over the weekend.
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Phat View Drop Down
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Posts: 18 		  Quote Phat Quote  Post ReplyReply bullet Posted: 01 Apr 2011 at 4:47pm
i ordered mine on 3-23 and shipped on the 3-28 and arrived today which is 4-1.
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Qwann View Drop Down
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Posts: 85 		  Quote Qwann Quote  Post ReplyReply bullet Posted: 02 Apr 2011 at 12:14am
Mine was two weeks from order date to being at my house.
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Tidgxor View Drop Down
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Posts: 13000 		  Quote Tidgxor Quote  Post ReplyReply bullet Posted: 02 Apr 2011 at 2:31am
Let's see:

Date of Order: 11/19/10
Date Received: 12/7/10

So, right around 18 days in total, and that included me being persnickety Big%20Smile

It was 5 days from shipment to receipt, so 13 days in the shop, give or take, for me.
My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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