FAQ FAQ  Forum Search   Register Register  Login Login

Anyone have this problem before?

Post Date: 2013-04-18
 Post Reply Post Reply
Author
  Topic Search Topic Search  Topic Options Topic Options
Krum813 View Drop Down
Newbie
Newbie


Joined: 17 May 2012
Online Status: Offline
Posts: 34 		  Quote Krum813 Quote  Post ReplyReply bullet Topic: Anyone have this problem before?
    Posted: 18 Apr 2013 at 1:18pm
So over the last few weeks, I've been having a strange issue, I've looked around the internet and there are many fixes, but they are all specific to the brand of laptop. Basically, my keyboard randomly stops registering keystrokes for a split second, sometimes the window flashes, sometimes not. There are a few things that could theoretically be the cause, but these are complete guesses, I haven't found any concrete evidence.

This paragraph is basicaly just to show what hapens, I'm sloly chaning my speed from fster to slower because t has a prety good distributon throughout al of the leters, if i type fast eough i can avoid it sometimes but likely as i type slowr now it wil start to show up moe when i go to a slowe speed rather than typin as fast as i possily can.

This is terrible when programming, and I'm hoping someone wll know what happened, I have DisplayFusion running right now, and I have the x15 laptop, I currently have a Dell monitor hooked up to it right now, but the problem persists even if i display DisplayFusion and I unplug the moniter. If anybody has dealt with this problem, I would really appreciate someadvice

*Also, I ran a virus scan with microsoft security essentials (I heard the problem could be caused by keyloggers)
**I don't fully trust MSE, so I downloaded AVG 2013, and ran a full scan aswell, both came up clean.

(time to go back and fix everything haha)
Digital Storm x15
Core i7 3610QM (quad)
16gb DDR3 @ 1333mhz
Geforce GTX 670M 1.5gb
750gb hybrid w/ 8gb SSD
Back to Top
Alex View Drop Down
Admin Group
Admin Group

Digital Storm Supervisor


Joined: 04 Jun 2012
Online Status: Offline
Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 18 Apr 2013 at 1:21pm
Try doing a Window's system restore to when the issue was not occurring.

Also, you can try botting of a live operating system CD such as this one (http://www.ubcd4win.com/downloads.htm). It will let you load into a cut down version of Windows in which you could see if the keyboard issue is still happening or not.

If it is not happening, then you'll need to most likely do a clean install of Windows. If it is still happening, then it appears to be a hardware issue and we may need to have the unit come in for service.
Back to Top
Krum813 View Drop Down
Newbie
Newbie


Joined: 17 May 2012
Online Status: Offline
Posts: 34 		  Quote Krum813 Quote  Post ReplyReply bullet Posted: 18 Apr 2013 at 7:01pm
I tried doing a system restore to way before it began happening and it didnt change anything unfortunetly. When I'm home next I'll do a reinstall of Windows and see if that fixes the problem.
Digital Storm x15
Core i7 3610QM (quad)
16gb DDR3 @ 1333mhz
Geforce GTX 670M 1.5gb
750gb hybrid w/ 8gb SSD
Back to Top
Krum813 View Drop Down
Newbie
Newbie


Joined: 17 May 2012
Online Status: Offline
Posts: 34 		  Quote Krum813 Quote  Post ReplyReply bullet Posted: 20 Apr 2013 at 12:54pm
Well nothing has fixed it, I did a clean install of windows, system restores, went into many different settings mentioned in forums online, and the problem is just getting worse. What would be the course of action for sending the unit in for service. Possibly not for a few weeks or a month however.
Digital Storm x15
Core i7 3610QM (quad)
16gb DDR3 @ 1333mhz
Geforce GTX 670M 1.5gb
750gb hybrid w/ 8gb SSD
Back to Top
bprat22 View Drop Down
DS ELITE
DS ELITE

DigitalStorm East -- (Unofficially!)
Email address used to purchase matched with forums account email.

Joined: 08 Jun 2011
Online Status: Offline
Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 20 Apr 2013 at 1:13pm
Hi Krum813... I'm late to this but have you tried pulling the keyboard and reseating the ribbon cable to the underside?

http://m.youtube.com/#/watch?v=BXeyD4opGJM&desktop_uri=%2Fwatch%3Fv%3DBXeyD4opGJM

Its a long shot but you have little to lose. Pull the battery before doing this.

Good luck.
Back to Top
Alex View Drop Down
Admin Group
Admin Group

Digital Storm Supervisor


Joined: 04 Jun 2012
Online Status: Offline
Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 20 Apr 2013 at 9:22pm
That might fix it, I've seen flakey issues get resolved that way.

If that does not fix it, or if you're not up to it, get in touch with our team by calling us or sending a message via the "Support" at the top. It may take a few weeks depending on how serious the issue is.
Back to Top
Krum813 View Drop Down
Newbie
Newbie


Joined: 17 May 2012
Online Status: Offline
Posts: 34 		  Quote Krum813 Quote  Post ReplyReply bullet Posted: 22 Apr 2013 at 3:53pm
So heres my issue, I attempted to take the keyboard off, I'm not sure why the screws were a little bit stripped, but I was unable to get all 5 black screws out. I'll send a message to see what can be done now, thanks for everyone that helped.
Digital Storm x15
Core i7 3610QM (quad)
16gb DDR3 @ 1333mhz
Geforce GTX 670M 1.5gb
750gb hybrid w/ 8gb SSD
Back to Top
bprat22 View Drop Down
DS ELITE
DS ELITE

DigitalStorm East -- (Unofficially!)
Email address used to purchase matched with forums account email.

Joined: 08 Jun 2011
Online Status: Offline
Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 22 Apr 2013 at 3:58pm
Sometimes a stripped screw can be removed by prying upward under the head of the screw with your fingernail or small screwdriver while you unscrew it.   

It's not a given thats the fix so up to you of course.

Good luck.
Back to Top
 Post Reply Post Reply

Forum Jump Forum Permissions View Drop Down



This page was generated in 5.078125E-02 seconds.