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Attention to DS techs, issues with new comp!

Post Date: 2009-10-17

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Synth3tikMessiah View Drop Down
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  Quote Synth3tikMessiah Quote  Post ReplyReply bullet Topic: Attention to DS techs, issues with new comp!
    Posted: 17 Oct 2009 at 3:53pm
Sorry its in here but for some reason the forum isn't letting me post in the support section.

Computer worked fine first time on boot.
3-4 hours later (computer off), i turned it on and got a blue screen with:
MEMORY_MANAGEMENT
STOP: 0X000...
1A
4000
FFFFFA80080795E0
Missing this one, got cut off on screen, and the last one:
2FE2CC

Rebooted and BSOD went away and PC worked fine all day. Turned it off before bed. Woke up in the morning and turned it on to get another BSOD with:
STOP: 0X000...
1E
FFFFFFFFC0000005
FFFFF800023717B3
00000000000000000
Missing, cut off screen. Next one is
FFFFFFFFFFFFFFF

I decided to run memtest, dled and burned new ISO. I ran it twice and got the following both times only seconds into the test:


I guess that means my ram is messed up huh... :(


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  Quote venom Quote  Post ReplyReply bullet Posted: 17 Oct 2009 at 10:10pm
If you're system is overclocked, save a profile first under Frequency & Voltage Control, and then Load Defaults. 

Then, set your RAM speed under Frequency & Voltage Control to whatever you ordered, and set your timings to 9-9-9-24 (if mushkin 1333/1600, or corsair 1333/1600).

Save and Exit, then run memtest again.  If no errors occur, then it is your overclock that is causing the problems.
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Synth3tikMessiah View Drop Down
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  Quote Synth3tikMessiah Quote  Post ReplyReply bullet Posted: 18 Oct 2009 at 2:34pm
But if i didnt order overclocked ram, why would the frequency and voltage be OCed in the ram?

Or do they have to OC the ram in order to OC the CPU?

I'm sorry but i've never overclocked anything myself so i'm really new to this OC business!

The more specific your instructions the better! So first i should set my ram to 1600 (mushkin) and the timing to 9-9-9-24. If same deal in memtest, then i should test each ram individually. If the ram is ok, then i should use of the ram sticks to test each slot individually to see if there is a problem with the DIMMs?

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Synth3tikMessiah View Drop Down
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  Quote Synth3tikMessiah Quote  Post ReplyReply bullet Posted: 18 Oct 2009 at 3:23pm
Alright, thats weird. Someone needs to explain to me the differences between memtest versions. The new 3.5 iso has three booting choices. 3.5, the experimental one, and lastly older version 3.4.

I just tested one stick in slot 1 in 3.5 and it gave me an error. I tested it in 3.4 and its going through the test so far with no problems! pass at 30% already. Testing on 3.5 it stopped at Pass 0% Test 5%

Whats going on? Im getting so confused... When this test is over im about to test all three again on 3.4 instead of 3.5 and see what happens.

Btw, Venom. I went into bios and saved the voltage profile like you said. And changed frequency from 1067 2:8 to 1600 2:12.

When i left bios it would even boot, then i turned the pc on and off and it booted but prompted me to change voltages after initial memtest that the comp does at startup. I'd like to do this over the phone with someone, tech support is closed on sundays right?
-------------------------------------------------------------------EDIT

Ok after looking it up online, apparently memtest 3.5 is old and prone to spurting nonsense errors, Im using memtest+ v4.0 now on all three sticks. so far there are not errors, we'll see what happens. Since the memory seems to be fine now, i doubt its a stick or one of the slots. Its most likely the BIOS settings for the OC. I'll talk to the DS techs about it when they're in. I'm just glad that it doesnt seem to be a hardware issue (thank god).

Thanks for the help guys. If any of you have any other suggestions as to getting rid of the BSOD please do tell!

----------------------------------Edit
Ok, i ran memtest+ 4 times, no errors anywhere. So i guess that the OC settings in bios are what the problem is. Well, i hvent had a blue screen since, if i dont get one in the next couple days then its all good. If i do then i'll call up DS to help me play with the BIOS.


Edited by Synth3tikMessiah - 18 Oct 2009 at 4:25pm

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Synth3tikMessiah View Drop Down
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  Quote Synth3tikMessiah Quote  Post ReplyReply bullet Posted: 18 Oct 2009 at 5:25pm
Should i still do that? memtest+ 4.0 found no errors after like 4 or 5 passes.

I'm going to wait for another BSOD to see what errors codes pop up and go from there, since i havent gotten any more BSOD's yet and had the good run through memtest.

Out of curiosity, if i have to change the OC...will i be downclocking the ram more? Or downclocking the CPU more to keep up the ram speed?

The ram is already set to 1067 2:8 as opposed to 1600 2:12... Dont remember the voltages...


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Alex View Drop Down
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  Quote Alex Quote  Post ReplyReply bullet Posted: 18 Oct 2009 at 10:32pm

Your CPU overclocking may need to be fine-tuned.

To test your overclock, download and run our 'Stability Toolkit' which is on the 'Customer Service' section.
 
You can also try to save the profile in your BIOS, load defaults and see if the issue still occurs. This will let you know if it is the Overclock or not.
 
If it is the overclock, or not, it's a easy fix. Contact us on Monday and we'll help you out.
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  Quote justin.kerr Quote  Post ReplyReply bullet Posted: 18 Oct 2009 at 11:06pm
Originally posted by Synth3tikMessiah



The ram is already set to 1067 2:8 as opposed to 1600 2:12... Dont remember the voltages...

That is not the RAM speed, that is the RAM multi you RAM can be at 1600 with the 1067 multi which is 8...
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Synth3tikMessiah View Drop Down
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  Quote Synth3tikMessiah Quote  Post ReplyReply bullet Posted: 19 Oct 2009 at 3:20pm
Thanks for getting back to me Alex, ima call the techs now. I downloaded the toolkit, but some software there (GPU-Z i think it was) required updates and it hung up on me and stopped responding when i did full auto.

I reopened the toolkit and did the manual option to test Memeory/Cpu/Overclock at a problem size of 10776. memory to use 895. and 150 runs.
It ran it all with no errors never reaching higher than 74/75 deg C.

The computer seems to run perfectly fine when its running for a bit. When i cold boot it i get a BSOD. So basically:

 i use it all day and its perfectly fine. Turn it off at night. When i turn it back on in the morning i get a BSOD a few seconds into desktop. Then i restart it and it can run fine all day again. Then when i turn it off for several hours (like when im sleeping) i get a BSOD at desktop again! But memtest finds no errors and the memory cpu stress test in LinX found no errors! :(

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  Quote justin.kerr Quote  Post ReplyReply bullet Posted: 19 Oct 2009 at 4:33pm
memory to use 895, that will not stress the RAM at all need to use max memory.
 
If you want, here is the link for Prime95, use the blend test..  even if you just run it overnight, I would sure like to see if it throws any errors.
 
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Synth3tikMessiah View Drop Down
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  Quote Synth3tikMessiah Quote  Post ReplyReply bullet Posted: 19 Oct 2009 at 6:00pm
Just talked to DS techs. Guy had me set everything to defaults and wait and see if it blue screens again within the next couple days. If it doesnt, we know it was the OC and will have to play with freq/voltages. Otherwise we have to dig a little deeper. I'm praying its just the OC cause i dont feel like going through the hassle of shipping all this stuff back to california from where i am in new york!

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