FAQ FAQ  Forum Search   Register Register  Login Login

Authorization

Post Date: 2008-01-02
 Post Reply Post Reply
Author
  Topic Search Topic Search  Topic Options Topic Options
Bloody Hypocrite View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 29 Dec 2007
Online Status: Offline
Posts: 21 		  Quote Bloody Hypocrite Quote  Post ReplyReply bullet Topic: Authorization
    Posted: 02 Jan 2008 at 12:56pm
Hey folks,
I'm not sure if this is the most appropriate thread to post this but I've been trying to get the manual authorization process completed. My problem is that DS has been shut since my order on saturday, and now I'm not getting through to anyone when calling. I really need to get this done today as I'm flying out of town tomorrow. Is there a particular number I should be trying? I've called 866-817-8676 and 510-490-1122 a couple of times. The first number goes unanswered, the second starts with a recording but suddenly cuts off. Any help would be greatly appreciated.
Cheers,
Bud (Alexander Kulpecz)
6032
"Manners are especially the need of the plain. The pretty can get away with anything."
-Evelyn Waugh-
Back to Top
Bloody Hypocrite View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 29 Dec 2007
Online Status: Offline
Posts: 21 		  Quote Bloody Hypocrite Quote  Post ReplyReply bullet Posted: 02 Jan 2008 at 1:38pm
Still no luck. Any advice?
"Manners are especially the need of the plain. The pretty can get away with anything."
-Evelyn Waugh-
Back to Top
Bloody Hypocrite View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 29 Dec 2007
Online Status: Offline
Posts: 21 		  Quote Bloody Hypocrite Quote  Post ReplyReply bullet Posted: 02 Jan 2008 at 2:31pm
Finally got through. It seems that DS is in the process of updating their phone-system. Makes sense seeing as they just moved. Told me to call back in 20 min.

-EDIT- Well, it was 20 min an hour and a half ago, now they said to call back in half an hour. I hope I can get this worked out before I leave tomorrow, I've already been waiting since Saturday to authorize. I don't want to wait another week for the order to go through.


Edited by Bloody Hypocrite - 02 Jan 2008 at 4:00pm
"Manners are especially the need of the plain. The pretty can get away with anything."
-Evelyn Waugh-
Back to Top
Alex View Drop Down
Admin Group
Admin Group

Digital Storm Supervisor


Joined: 04 Jun 2012
Online Status: Offline
Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 02 Jan 2008 at 5:53pm

We just got online. The downtime took longer than we expected. You will get a call soon.

Edit: Actually I took care of it for you, your order is now processed. Sorry about the delay.


Edited by Alex - 02 Jan 2008 at 5:56pm
Back to Top
Bloody Hypocrite View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 29 Dec 2007
Online Status: Offline
Posts: 21 		  Quote Bloody Hypocrite Quote  Post ReplyReply bullet Posted: 02 Jan 2008 at 5:56pm
Hey folks,
Well once I actually got through to someone we got everything wrapped up in under 5 min.  Now the only thing left to do is wait and hope everything goes smoothly. Thanks to everyone there at DS and everyone on the forums who helped me out with configuring my rig. I hope everone has a great New Year.
Cheers!
Bud

-EDIT- Thanks Alex.


Edited by Bloody Hypocrite - 02 Jan 2008 at 5:57pm
"Manners are especially the need of the plain. The pretty can get away with anything."
-Evelyn Waugh-
Back to Top
 Post Reply Post Reply

Forum Jump Forum Permissions View Drop Down



This page was generated in 3.710938E-02 seconds.