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Automated e-mail updates???

Post Date: 2010-04-27
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Rmat56 View Drop Down
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Posts: 53 		  Quote Rmat56 Quote  Post ReplyReply bullet Topic: Automated e-mail updates???
    Posted: 27 Apr 2010 at 8:29pm

So whatever happened to the automated updates from DS about what stage your system is in...

I ordered a new system on 4-21-10 and requested an e-mail with my order # and Confirmation of configuration.

The following evening had not received either. Quick Fix e-mailed Sarah and she e-mailed the order #. Then I had to ask about confirmation of config. Again Quick fix e-mailed Sarah and she informed of how to get it in customer service.

Now I had ordered a system for my mom back in Dec and remember all the updates and was expecting the same. Never received a one. So I have checked the customer service several times to see where the progress is. Now I see that my system has shipped (WOOOOHOOOOO)(Praying to the shipping GODS)

Now wondering about why no notice of shipping or a list of the specs it ended up with (oc and that)

 

Not upset or anything just wondering about if this is a change in DS policy or just my system?? (Not what I expected based on previous purchase)

 

Order # 12082

Previous order # 11079
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Alex View Drop Down
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 27 Apr 2010 at 8:42pm
The emails still come through.

Please check your SPAM folder? Also add '[email protected]' to your approved senders list.
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Rmat56 View Drop Down
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Posts: 53 		  Quote Rmat56 Quote  Post ReplyReply bullet Posted: 27 Apr 2010 at 11:11pm
I have checked my spam folder every day and already had '[email protected]' in my address book from earlier order. I have not recieved anything other than the three from Sarah in response to the ones I sent.
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Alex View Drop Down
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 28 Apr 2010 at 12:46am
That's wierd...
 
Your the only one mentioning this issue... perhaps we have your email wrong in the system? Please contact us directly to provide it so we may check.
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Rmat56 View Drop Down
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Posts: 53 		  Quote Rmat56 Quote  Post ReplyReply bullet Posted: 28 Apr 2010 at 3:14am
Sarah Has it she was able to send the three e-mails I did recieve... I will send an E-mail to manegment and refrence : email for order # 12082 and my full name.
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Rmat56 View Drop Down
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Posts: 53 		  Quote Rmat56 Quote  Post ReplyReply bullet Posted: 28 Apr 2010 at 3:23am
E-mail sent to [email protected]

Edited by Rmat56 - 28 Apr 2010 at 3:24am
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Rmat56 View Drop Down
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Posts: 53 		  Quote Rmat56 Quote  Post ReplyReply bullet Posted: 28 Apr 2010 at 7:46pm
Got e-mail today with all the info.... Thanks
Video Card Temperatures
100 Percent Load: 84C
Overclocked Processor Settings
Before Stepdown CPU GHz: 3.9
After Stepdown CPU GHz: 3.9
CPU Multiplier: 21
Voltage CPU VCore: 1.35
VDroop Control: Yes
i7 - BCLK MHz: 189
i7 - Voltage QPI\DRAM:
i7 - Voltage QPI\PLL:
i7 - Voltage CPU VTT: 150
i7 - Voltage IOH Vcore:
i7 - Voltage ICH Vcore:
i7 - Voltage IOH/ICH I/O:
i7 - PWM Frequency:
780i/790i - Memory Clock Mode:
780i/790i - CPU FSB MHz:
780i/790i - Voltage FSB:
780i/790i - Voltage SPP:
780i/790i - Voltage MCP:
 
Overclocked Memory Settings
Actual Memory Speed MHz:
i7 - Memory Ratio MHz:
Memory Speed MHz:
Voltage Memory (i7 - Dimm Voltage): 1.6
Timings (CAS-tRCD-tRP-tRAS):
i7 - Voltage DRAM Bus:
780i/790i - Memory Clock Mode:
780i/790i - CPU FSB MHz:
 
Overclocked Video Card Settings
Core MHz:
Memory MHz:
Shader MHz:
 
Motherboard BIOS: S751
Video Card Driver: 10.3
Chipset Driver: CD
Sound Card Driver: CD
 
Sound Works In: R/F
 
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Alex View Drop Down
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 28 Apr 2010 at 8:06pm
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