Aventum X glass panels......Post Date: 2020-06-24 |
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vinniel 
Newbie 
Joined: 24 Jun 2020 Online Status: Offline Posts: 7 |
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 Topic: Aventum X glass panels......Posted: 24 Jun 2020 at 10:37am |
Trying to put the glass panel back on the rubber pegs and it EXPLODED into a million glass pieces - which is good (tempered glass) but a mess. Has anyone experienced this, and how did you get a replacement? I opened a case but have yet to hear from Digital Storm on ordering a replacement. |
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Stellar
Groupie 
Digital Storm Employee 
Joined: 10 Apr 2020 Online Status: Offline Posts: 189 |
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Posted: 24 Jun 2020 at 11:50am |
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Woah, this is honestly a first. To be honest, I'm kind of surprised it broke. That is seriously one big tough piece of glass.
Contact our support staff and we will get you a replacement ASAP. |
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vinniel
Newbie
Joined: 24 Jun 2020 Online Status: Offline Posts: 7 |
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Posted: 24 Jun 2020 at 11:59am |
Just did - they got it taken care of! 
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vinniel
Newbie
Joined: 24 Jun 2020 Online Status: Offline Posts: 7 |
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Posted: 02 Jul 2020 at 11:41am |
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FYI received, thanks for the quick turn around.
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hoserator
DS Veteran 
We don't need no stinking "Avatars" !
Joined: 08 Oct 2014 Online Status: Offline Posts: 7966 |
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Posted: 03 Jul 2020 at 1:00am |
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Thank you for posting. The broken panel must have had a flaw. Enjoy.
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