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bad new

Post Date: 2009-01-02
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Survontes View Drop Down
Groupie
Groupie


Joined: 06 Dec 2008
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Posts: 57 		  Quote Survontes Quote  Post ReplyReply bullet Topic: bad new
    Posted: 02 Jan 2009 at 10:47am
Winkit seems that when i opened the box to my new computer there was a liquid cooling leak and it got everywhere on the interior of the computer. it is not leaking now but i and torn between trying to turn it on or just waiting to get it possibly fixed if it needs it...
can someone gimme some help?
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Survontes View Drop Down
Groupie
Groupie


Joined: 06 Dec 2008
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Posts: 57 		  Quote Survontes Quote  Post ReplyReply bullet Posted: 02 Jan 2009 at 11:44am
umm so for the level of liquid do i look at the basin or the tubing???
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Alex View Drop Down
Admin Group
Admin Group

Digital Storm Supervisor


Joined: 04 Jun 2012
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 02 Jan 2009 at 12:01pm
I am very sorry to hear about the news of your new system.
 
First off, if you do have a leak, then your water reservoir level is going to be low. We will have to send you an extra bottle of fluid that you may add into the system, BUT, I am not sure that is a wise fix because the leak may still be there.
 
I would first highly recommend you do a very throughly and visual check of the entire system, and if possible, allow us to service the unit and see what happened.
 
I am very sorry to hear this, and we will do our best to take care of you as quickly as possible.
 
Warmest Regards,
Alex
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jtspectra2 View Drop Down
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Posts: 840 		  Quote jtspectra2 Quote  Post ReplyReply bullet Posted: 02 Jan 2009 at 7:33pm
Originally posted by Survontes

umm so for the level of liquid do i look at the basin or the tubing???



dude that sucks so bad. sorry to hear that . he means the reservoir. If you leaked fluid, your levels may be low and you will need to refill.

although the fluid is non conductive, that is unacceptable and if i were you i would send my system back promptly. Although fedex is more then likley at fault, i almost cant see how that can happen with the storm shield. Also if the LC was done right and double checked by the OA team, it should of been airtight and the hoses shoulda been on there really strong. I can actaully give a forceful tug to my tubes and they dont move. 

with all do respect, I can almost see this being human error on DS's side , but this is just my opinion , and im not jumping on DS's case, cause they build great systems.

Anywayz, i know im probably ranting but i just wanted to add my 2 cents to this

Good luck bud , i hope DS  gets your system back up and running. Im sure they will. Ermm


Edited by jtspectra2 - 02 Jan 2009 at 11:53pm
Q9650 @ 4.2Ghz( Liquid Cooled), 4GB 1600Mhz DDR3, GTX280 SLI, VRaptor,HAF 932
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DST4ME View Drop Down
DS ELITE
DS ELITE

Email address used to purchase matched with forums account email.

Joined: 14 Apr 2008
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 02 Jan 2009 at 11:33pm
Send it back, this happens from time to time, I doubt its DS, but regardless, send it back and let them send you one that is perfect

Nvidia Drivers----AMD Drivers
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Survontes View Drop Down
Groupie
Groupie


Joined: 06 Dec 2008
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Posts: 57 		  Quote Survontes Quote  Post ReplyReply bullet Posted: 03 Jan 2009 at 8:29pm
well good news people!!!
i started up my system and it works fine with no problems!!!Ermm
i do have one question tho? for liquid cooling... in the resevior is it normal to have some bubbles and foam??? or should it be just liquid???
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jtspectra2 View Drop Down
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Joined: 07 Oct 2008
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Posts: 840 		  Quote jtspectra2 Quote  Post ReplyReply bullet Posted: 03 Jan 2009 at 10:01pm
Those are normal. Foam and bubbles will settle down once it runs for a bit. Just make sure its full enough that it covers both hoses.

Also make sure that its not leaking, as your system did arrive with one.

Good luck
Q9650 @ 4.2Ghz( Liquid Cooled), 4GB 1600Mhz DDR3, GTX280 SLI, VRaptor,HAF 932
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