BenQ and new rigPost Date: 2015-11-14 |
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Facie 
Newbie 
Joined: 20 Sep 2015 Online Status: Offline Posts: 15 |
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 Topic: BenQ and new rigPosted: 14 Nov 2015 at 11:54am |
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I just unboxed by new Velox today. I have a BenQ 2720Z monitor (that goes to 144 Hz refresh).
Windows 10 sees it as a generic PnP. The Nvidia GTC 980 Ti sees it as a 2720Z, but won't allow refresh rates higher than 60Hz. I'm running the same DisplayPort cable that until minutes ago was sending a 144Hz signal from my old graphics card. What am I missing? I updated the Nvidia drivers. Windows 10 (which I'll confess I don't know well), says that BenQ drivers are not necessary at the card will use the monitor's EDID to configure. I should add that there are not any BenQ windows 10 drivers on the manufacturer's site. Windows 7 and 8 only. And the BenQ forum is no help. :-( Sorry. Lost with both a new machine and new OS! Thanks! Facie Edited by Facie - 14 Nov 2015 at 11:55am |
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db188
DS Veteran 
Joined: 29 Jul 2014 Online Status: Offline Posts: 2115 |
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Posted: 14 Nov 2015 at 8:12pm |
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uh oh, i'm thinking you're going to need to contact BenQ and get them to either take the monitor back to reflash the EEPROM with the correct EDID; or:
provide you with an INF mod override for the EDID. were you using this same monitor with the older card and it was being identified fine and running fine at 144Hz? if so, it would appear to be a problem with the 980ti driver and not the monitor. Edited by db188 - 14 Nov 2015 at 8:46pm |
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Aventum 3
I7-6700K Gigabyte G1 Z170X Gaming GT 16GB Corsair Dominator 3000MHz Corsair Hx1000i 1000W Samsung M.2 980 Pro 2TB;Samsung 850 EVO 1TB MSI RTX 3080 Ventus OC 10G LHR Gigabyte M28U 4K |
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db188
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Joined: 29 Jul 2014 Online Status: Offline Posts: 2115 |
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Posted: 14 Nov 2015 at 8:48pm |
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have you tried using the dual link divi-d cable?
Edited by db188 - 14 Nov 2015 at 8:49pm |
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Aventum 3
I7-6700K Gigabyte G1 Z170X Gaming GT 16GB Corsair Dominator 3000MHz Corsair Hx1000i 1000W Samsung M.2 980 Pro 2TB;Samsung 850 EVO 1TB MSI RTX 3080 Ventus OC 10G LHR Gigabyte M28U 4K |
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bprat22
DS ELITE 
DigitalStorm East -- (Unofficially!)
Joined: 08 Jun 2011 Online Status: Offline Posts: 20391 |
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Posted: 15 Nov 2015 at 2:50am |
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I also believe using the Dvi-d port is the answer. Can't explain why, but give it a try.
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Facie
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Joined: 20 Sep 2015 Online Status: Offline Posts: 15 |
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Posted: 15 Nov 2015 at 5:39am |
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Thanks. I'll head to the store today and give it a try. I'll report back in case anyone else has this issue at a later time.
Facie |
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bprat22
DS ELITE
DigitalStorm East -- (Unofficially!)
Joined: 08 Jun 2011 Online Status: Offline Posts: 20391 |
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Posted: 15 Nov 2015 at 7:54am |
 Good luck and feedback would be great.  Edited by bprat22 - 15 Nov 2015 at 7:55am |
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db188
DS Veteran
Joined: 29 Jul 2014 Online Status: Offline Posts: 2115 |
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Posted: 15 Nov 2015 at 1:27pm |
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out of curiosity what was the old vid card?
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Aventum 3
I7-6700K Gigabyte G1 Z170X Gaming GT 16GB Corsair Dominator 3000MHz Corsair Hx1000i 1000W Samsung M.2 980 Pro 2TB;Samsung 850 EVO 1TB MSI RTX 3080 Ventus OC 10G LHR Gigabyte M28U 4K |
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