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BSOD with new computer. Please help!

Post Date: 2018-09-07
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LOwl View Drop Down
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Posts: 2 		  Quote LOwl Quote  Post ReplyReply bullet Topic: BSOD with new computer. Please help!
    Posted: 07 Sep 2018 at 5:07pm
I got my new Vanquish 7 level 2 today and it already has given me a BSOD stating "critical process died". Any ideas on what could cause this? I'm pretty bummed out and concerned, needless to say.
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Snaike View Drop Down
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Posts: 9462 		  Quote Snaike Quote  Post ReplyReply bullet Posted: 08 Sep 2018 at 12:12am
First question: What were you doing when it crashed?

I downloaded "WhoCrashed" and was given a report when the machine failed that gave me critical information to help fix the problem.

The Smart Kids® will be along shortly to offer much better help than I could.

Good luck.
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bprat22 View Drop Down
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 08 Sep 2018 at 1:21am
It’s possible you get the BSOD, reboot and it’s gone, as Windows fixes whatever it found. If it continues, then you have a problem.

A big cause of BSOD are bad video card drivers. Go to GeForce.com and download and install new drivers.

Snaike’s suggestion of Whocrashed is an excellent way to get an idea of the cause.   It’ll display the cause and Googling it can help.   

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LOwl View Drop Down
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Posts: 2 		  Quote LOwl Quote  Post ReplyReply bullet Posted: 08 Sep 2018 at 12:31pm
I was just gaming a bit, GTA V. I'll give WhoCrashed a try and also try installing some new drivers. Thanks, guys.
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