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build time question

Post Date: 2016-12-22
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sentry View Drop Down
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Posts: 5 		  Quote sentry Quote  Post ReplyReply bullet Topic: build time question
    Posted: 22 Dec 2016 at 4:14pm
Hi guys, new user here.

I placed an order on a Vanquish 5 last night and it's already through to Stage 5 as of an hour ago. Normally I would be thrilled but I'm a little nervous that it's gone through too fast. Is this normal? I assumed the burn-in process in Stage 3 would take longer than a few hours.

Here's my build (my only real change was an upgrade to the WD black edition HDD):

System Configuration:

Chassis Model: Special Deal Hot Seller - Digital Storm VANQUISH 5
Exterior Finish: - Standard Factory Finish
Trim Accents: - Standard Factory Finish
Processor: Intel Core i7 6700K 4.0GHz (Codename Skylake) (Unlocked CPU) (Quad Core)
Motherboard: ASUS/GIGABYTE (Intel Z170 Chipset)
System Memory: 16GB DDR4 2666MHz Digital Storm Performance Series
Power Supply: 750W EVGA/Corsair
Expansion Bay: - No Thanks
Optical Drive: DVD-R/RW/CD-R/RW (DVD Writer 24x / CD-Writer 48x) (Internal)
Storage Set 1: 1x SSD (240GB Digital Storm Performance Series)
Storage Set 2: 1x Storage (1TB Western Digital - Black Edition)
Storage Set 3: - No Thanks
RAID Config: - No Thanks
RAID Card: - No Thanks
Internet Access: High Speed Network Port (Supports High-Speed Cable / DSL / Network Connections)
Graphics Card(s): 1x GeForce GTX 1070 8GB (ASUS Turbo) (VR Ready)
Sound Card: Integrated Motherboard Audio
HPC Processor: - No Thanks
Extreme Cooling: High Performance Cooler with Large Fan and Copper Pipes
HydroLux Tubing Style: - Not Applicable, I do not have a custom HydroLux liquid cooling system selected
HydroLux Fluid Color: - Not Applicable, I do not have a custom HydroLux liquid cooling system selected
Cable Management: Premium Cable Management (Strategically Routed & Organized for Airflow)
Chassis Fans: Standard Factory Chassis Fans
Internal Lighting: Remote Controlled LED Lighting System (Multiple color options and lighting effects)
Airflow Control: - No Thanks
Chassis Mods: - No Thanks
Noise Reduction: - No Thanks
LaserMark: - No Thanks
CPU Boost: Standard Intel Turbo Boost 2.0 Automatic Overclocking
Graphics Boost: - No Thanks, Please do not overclock my video card(s)
OS Boost: - No Thanks, Please do not tweak the services on the operating system
Windows OS: Microsoft Windows 10 Home (64-Bit Edition)
Recovery Tools: Factory Reset Feature (Restore Windows + Drivers) (Partition up to 50GB of Storage)
Virus Protection: FREE: McAfee AntiVirus Plus (1 Year Service Activation Card) (Not Pre-installed) ($35 Value)
Office: - No Thanks
Game: - No Thanks
Display: - No Thanks
Surge Shield: - No Thanks
Speakers: - No Thanks
Keyboard: - No Thanks
Mouse: - No Thanks
Branded Gear: - No Thanks
Priority Build: - No Thanks, Ship Within 15-20 Business Days After Order Is Successfully Processed
Warranty: Life-time Expert Care with 3 Year Limited Warranty (3 Year Labor & 1 Year Part Replacement)
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bprat22 View Drop Down
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 22 Dec 2016 at 4:42pm
Congrats.   

It's possible they had prebuilt units if they were getting caught up with the holiday rush and had already stress tested them, just putting your name to the build.   It must be a very common config.   

It is refreshing to have you concerned of it being built too fast, when it's usually wait time concerns.   
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hoserator View Drop Down
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Posts: 7966 		  Quote hoserator Quote  Post ReplyReply bullet Posted: 23 Dec 2016 at 1:59am
Congratulations.Awesome Don't worry and enjoy. You will love it.Big%20Smile
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sentry View Drop Down
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Posts: 5 		  Quote sentry Quote  Post ReplyReply bullet Posted: 24 Dec 2016 at 4:01pm
also, is there a DisplayPort slot on the case?
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bprat22 View Drop Down
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 24 Dec 2016 at 6:06pm
Most video cards including the Asus gtx 1070 Turbo in your build have DisplayPort connections.
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sentry View Drop Down
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Posts: 5 		  Quote sentry Quote  Post ReplyReply bullet Posted: 28 Dec 2016 at 6:27pm
Build passed Stage 7 on the 26th first thing in the morning, but no sign of a shipping email. How long does it usually take to get shipped from completion?
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bprat22 View Drop Down
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 29 Dec 2016 at 2:15am
Usually the next day, but lots of variables.   
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sentry View Drop Down
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Posts: 5 		  Quote sentry Quote  Post ReplyReply bullet Posted: 29 Dec 2016 at 5:37am
Originally posted by bprat22

Usually the next day, but lots of variables.   


Weird. Maybe they shipped it and the tracking code wasn't sent. I sent customer service an email about it so hopefully I'll hear back soon.
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eric1 View Drop Down
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Posts: 12 		  Quote eric1 Quote  Post ReplyReply bullet Posted: 29 Dec 2016 at 12:27pm
mine passed stage 7 on the 26th. I haven't heard anything either.
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sentry View Drop Down
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Posts: 5 		  Quote sentry Quote  Post ReplyReply bullet Posted: 29 Dec 2016 at 1:30pm
Originally posted by eric1

mine passed stage 7 on the 26th. I haven't heard anything either.


hmm. I've been calling the last couple days and haven't been able to get through at all. If nobody's in the office, I wish they would have a voicemail message or something so I'm not waiting on hold for 10 min before it kicks in.
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eric1 View Drop Down
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Posts: 12 		  Quote eric1 Quote  Post ReplyReply bullet Posted: 29 Dec 2016 at 2:51pm
the last time I called I was on hold for about 5 minutes and they hung up on me...
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Posts: 4314 		  Quote ArkansasWoman777 Quote  Post ReplyReply bullet Posted: 29 Dec 2016 at 4:21pm
have y'all tried emailing them? email Alex and see if he can get to the bottom of things [email protected]
"Captain Sirius Black"
Storm Trooper
i5 3570k

Ordered: 11-27-12
Stage 1: 11-29-12
Stage 2: 12-2-12
Stage 3: 12-2-12
Stage 4: 12-4-12
Stage 5: 12-4-12
Stage 6: 12-10-12
Stage 7: 12-12-12
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eric1 View Drop Down
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Posts: 12 		  Quote eric1 Quote  Post ReplyReply bullet Posted: 29 Dec 2016 at 6:36pm
I got the email. Mine has shipped.
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Alex View Drop Down
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 30 Dec 2016 at 7:29am
Originally posted by sentry

Originally posted by eric1

mine passed stage 7 on the 26th. I haven't heard anything either.


hmm. I've been calling the last couple days and haven't been able to get through at all. If nobody's in the office, I wish they would have a voicemail message or something so I'm not waiting on hold for 10 min before it kicks in.

There should not be any issues with our phone system... if you are having issues contacting us, please email me "[email protected]".
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