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Can I change an item on my order?

Post Date: 2022-04-06

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NoobieWhisperer View Drop Down
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  Quote NoobieWhisperer Quote  Post ReplyReply bullet Topic: Can I change an item on my order?
    Posted: 06 Apr 2022 at 3:53am
I just placed my order yesterday, can I call them today and change one item? I want to upgrade the hard drive to a Samsung.
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Cretae View Drop Down
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  Quote Cretae Quote  Post ReplyReply bullet Posted: 06 Apr 2022 at 4:29am
You are welcomed by DS to make changes at any point before final assembly. The sooner in the process the better, as it will assure your build is not delayed by a last-minute part change, but DS has always been dedicated to giving the customer the parts he prefers.   
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NoobieWhisperer View Drop Down
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  Quote NoobieWhisperer Quote  Post ReplyReply bullet Posted: 06 Apr 2022 at 4:40am
Thanks, I’ll call them up.
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NoobieWhisperer View Drop Down
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  Quote NoobieWhisperer Quote  Post ReplyReply bullet Posted: 06 Apr 2022 at 7:43am
I got my order changed. I actually was able to do it through the online instant chat portal.

Here’s my build. I dumped the DS hard drive and replaced it with the Gen4 NVMe from Samsung. I have a separate 3080ti on the way from EVGA.

System Configuration:
Chassis Model: Digital Storm Velox
Exterior Finish: - Standard Factory Finish
Trim Accents: - Standard Factory Finish
Processor: Intel Core i9-12900K (5.2 GHz Turbo) (24-Thread) (16-Core) 3.2 GHz (Alder Lake)
Motherboard: ASUS Prime Z690-A (Intel Z690 Chipset) (Up to 3x PCI-E Devices) (No SLI) (DDR5)
System Memory: 32GB DDR5 5200MHz FURY Beast
Power Supply: 850W Digital Storm Performance Series (Modular) (80 Plus Gold)
Expansion Bay: - No Thanks
Optical Drive: - No Thanks
Storage Set 1: 1x SSD M.2 (1TB Samsung 980 PRO) (NVM Express)
Storage Set 2: 1x SSD (1TB Samsung 870 EVO)
Storage Set 3: - No Thanks
RAID Config: - No Thanks
RAID Card: - No Thanks
Internet Access: High Speed Network Port (Supports High-Speed Cable / DSL / Network Connections)
Graphics Card(s): 1x GeForce GTX 1650 4GB
Sound Card: Creative Sound Blaster AE-7 (Hi-Res) (Ultimate Audio Playback)
Add On Card: - No Thanks
Extreme Cooling: H20: Stage 3: Digital Storm Vortex Liquid CPU Cooler (Triple Fan) (Fully Sealed + No Maintenance)
HydroLux Tubing Style: - Not Applicable, I do not have a custom HydroLux liquid cooling system selected
HydroLux Fluid Color: - Not Applicable, I do not have a custom HydroLux liquid cooling system selected
Cable Management: Premium Cable Management (Strategically Routed & Organized for Airflow)
Chassis Fans: Standard Factory Chassis Fans
Internal Lighting: Remote Controlled Advanced LED Lighting System (Multiple RGB Color Modes)
Software Control: - No Thanks
Chassis Mods: - No Thanks
Noise Reduction: - No Thanks
LaserMark: - No Thanks
CPU Boost: Turbo Boost Advanced Automatic Overclocking
Graphics: - No Thanks, Please do not overclock my video card(s)
OS Boost: - No Thanks, Please do not tweak the services on the operating system
Operating System: Microsoft Windows 11 Home (64-Bit)
Recovery Tools: USB Drive - Windows Installation (Format and Clean Install)
Virus Protection: Windows Defender Antivirus (Built-in to Windows)
Office: - No Thanks
Mouse Pad: - No Thanks
Display: - No Thanks
Surge Shield: - No Thanks
Speakers: - No Thanks
Keyboard: - No Thanks
Mouse: - No Thanks
Branded Gear: - No Thanks
Priority Build: - No Thanks, Ship Within 14-21 Business Days After Order Is Successfully Processed
Warranty: Life-time Expert Care with 3 Year Limited Warranty (3 Year Labor & 1 Year Part Replacement)
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