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Come on guys

Post Date: 2013-01-02

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bgoose99 View Drop Down
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Email address used to purchase matched with forums account email.

Joined: 10 Dec 2012
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  Quote bgoose99 Quote  Post ReplyReply bullet Topic: Come on guys
    Posted: 02 Jan 2013 at 2:05pm
So I made the jump and ordered my first Digital Storm system (ODE lvl 1), and since I needed a keyboard and speakers, I ordered them with the system. My computer went through the stages and I got more and more excited. On 12/29 I got an email saying that my machine passed the QA check, so I eagerly awaited the email saying it had shipped.

Yesterday (1/1), I got a call from DS, and the guy said that both the keyboard and speakers were discontinued. I said that I'd be happy to switch them out for other options, so we made the switch, and I got the emails detailing the changes to my order.

Today (1/2), almost exactly 23 hours after changing my order, I receive another call saying that the keyboard just placed on my order yesterday has also been discontinued. When given the option to switch or just remove the keyboard from my order, clearly this time I chose to just remove it.

The first time I can understand. Computer inventory systems get hosed up, the website was out-of-date, whatever. But when you have a live person call me and switch my order to another product, please ensure that product is on-hand. I only ordered the keyboard and speakers at the same time because it was convenient. Now a $50 keyboard has presumably held up my $2000 order for 48 hours...not convenient.
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tju76 View Drop Down
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  Quote tju76 Quote  Post ReplyReply bullet Posted: 02 Jan 2013 at 2:48pm
just get your peripherials from newegg or amazon etc bigger selection and at lot lower cost
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bgoose99 View Drop Down
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  Quote bgoose99 Quote  Post ReplyReply bullet Posted: 02 Jan 2013 at 4:14pm
Not a big deal; I'm just venting. I'm still very stoked about my new system. Can't wait to take it for a test drive.
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Alex View Drop Down
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  Quote Alex Quote  Post ReplyReply bullet Posted: 03 Jan 2013 at 3:43pm
Sorry about that, a lot of our accessories ran out of stock from the holidays and we were not able to catch up with re-stocking them in time.

I'm sure once you recieve your new Digital Storm system, it'll be all worth it!
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