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Computer turns off after being turned on!

Post Date: 2016-05-04
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Yinyoface View Drop Down
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Joined: 04 May 2016
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Posts: 4 		  Quote Yinyoface Quote  Post ReplyReply bullet Topic: Computer turns off after being turned on!
    Posted: 04 May 2016 at 2:31pm
Hello,

Well for my first post this is kind of depressing. I've owned my digital storm computer for 4 months now and had no issues until last night. Going to turn it on, it will run for a second and then immediatly turn off. Only after cycling the power supply switch will it recreate the issue. Even if I plug directly into the wall the same issues happen. I haven't done any diagnosis on it yet due to having no time/work but has anybody seen this issue? On my video card there is a little white light that has always been lit. Even after the issue it still stays lit. I'm confused... Any ideas?

These are my computer specs

System Configuration:
Chassis Model: Special Deal Hot Seller - Digital Storm Coridium
Exterior Finish: - Standard Factory Finish
Trim Accents: - Standard Factory Finish
Processor: Intel Core i7 6700K 4.0GHz (Codename Skylake) (Unlocked CPU) (Quad Core)
Motherboard: ASUS Z170-A (Intel Z170 Chipset) (Up to 4x PCI-E Devices)
System Memory: 16GB DDR4 2666MHz Digital Storm Certified Performance Series
Power Supply: 850W EVGA SuperNOVA
Expansion Bay: - No Thanks
Optical Drive: - No Thanks
Storage Set 1: 1x SSD (500GB Samsung 850 EVO)
Storage Set 2: - No Thanks
Storage Set 3: - No Thanks
RAID Config: - No Thanks
RAID Card: - No Thanks
Internet Access: High Speed Network Port (Supports High-Speed Cable / DSL / Network Connections)
Graphics Card(s): 1x NVIDIA GeForce GTX 980 Ti 6GB (ASUS Strix Edition)
Sound Card: Integrated Motherboard Audio
HPC Processor: - No Thanks
Extreme Cooling: H20: Stage 2: Corsair H100i GTX - 240mm Radiator Liquid CPU Cooler (Extreme Performance)
H20 Tube Color: - Not Applicable, I do not have a custom HydroLux liquid cooling system selected
Chassis Fans: Standard Factory Chassis Fans
Internal Lighting: Remote Controlled LED Lighting System (Multiple color options and lighting effects)
Airflow Control: - No Thanks
Chassis Mods: - No Thanks
Noise Reduction: - No Thanks
LaserMark: - No Thanks
CPU Boost: Standard Intel Turbo Boost 2.0 Automatic Overclocking
Graphics Boost: - No Thanks, Please do not overclock my video card(s)
Memory Boost: - No Thanks, Please do not overclock my memory
OS Boost: - No Thanks, Please do not tweak the services on the operating system
Windows OS: Microsoft Windows 10 Home (64-Bit Edition)
Recovery Tools: Windows Recovery Toolkit (Bundled with Windows CD)
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bprat22 View Drop Down
DS ELITE
DS ELITE

DigitalStorm East -- (Unofficially!)
Email address used to purchase matched with forums account email.

Joined: 08 Jun 2011
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 04 May 2016 at 3:06pm
I would open the left side panel, PC unplugged, and reseat all the connections from the power supply, especially the 24 pin and 8 pin connectors to the motherboard. Could've been loose and eventually got worse.

Reseat the ram sticks.

Reseat the graphics card and its power connectors.

If still an issue, try one ram stick at a time. Also try removing the graphics card and see if it powers up.

Sounds like a short or loose connection simulating a short.

Unplug anything plugged into the USB ports. A bad external device can cause it.

Hope this helps.

Edited by bprat22 - 04 May 2016 at 3:06pm
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Yinyoface View Drop Down
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Posts: 4 		  Quote Yinyoface Quote  Post ReplyReply bullet Posted: 04 May 2016 at 3:11pm
I'll try that tonight and keep you updated! Thanks for the fast response!
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bprat22 View Drop Down
DS ELITE
DS ELITE

DigitalStorm East -- (Unofficially!)
Email address used to purchase matched with forums account email.

Joined: 08 Jun 2011
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 04 May 2016 at 3:23pm
Good luck.

Your specs don't list any CPU overclock? If it is over clocked, like stage 1 , then go into Bios and load defaults, f5, and save, f10, to drop the overclock.   It isn't unusual for a system with oc to turn on, a second later turn off and then turn on and stay on. It's called double boot and mine has done it for 4 years once a week or so.

Keep us posted.
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Yinyoface View Drop Down
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Posts: 4 		  Quote Yinyoface Quote  Post ReplyReply bullet Posted: 04 May 2016 at 3:53pm
Mine wont even turn on. I can cycle the power supply but it just turns on for a second and turns back off. Also nothing was altered and plug was never removed while computer was on. and no I didn't opt for over locking.

It won't stay on for more then 1 second. If I don't cycle the power supply; the computer won't come back on until I do.
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bprat22 View Drop Down
DS ELITE
DS ELITE

DigitalStorm East -- (Unofficially!)
Email address used to purchase matched with forums account email.

Joined: 08 Jun 2011
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 04 May 2016 at 4:00pm
Then it wouldn't be the overclock I mentioned .     Try the reseating , etc and hopefully it's just a bad connection.   

It could be a bad power supply, it's voltages not coming up quick enough, but check the other stuff first.
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Yinyoface View Drop Down
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Posts: 4 		  Quote Yinyoface Quote  Post ReplyReply bullet Posted: 04 May 2016 at 10:19pm
Disconnected everything short of the cooler and processor. Still same symptoms. Not sure what it could be now.
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bprat22 View Drop Down
DS ELITE
DS ELITE

DigitalStorm East -- (Unofficially!)
Email address used to purchase matched with forums account email.

Joined: 08 Jun 2011
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 05 May 2016 at 2:36am
My guess is the power supply.   There is a paper clip check you can try.   Basically, unplug the psu from AC, unplug everything from the psu like mobo, drives, grab the 24 pin mobo cable coming from the supply and bend into a U shape and insert a paper clip into pins 15 and 16.   Double check the pins but it will be the green wire and the black on either side.   Turn back on and see if the psu fan turns on.   If not, a bad psu.   If it does turn on it could still be a bad psu, because this test doesn't check a box under load. You could keep a fan or internal lights plugged in to give it some load.   

Could be the motherboard.   

You removed the graphics card and unplugged the drives ?

I'd call DS. Real time checks over the phone are better than sporadic forum help.

Best of luck and let us know.

Edited by bprat22 - 05 May 2016 at 3:56am
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