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Corsair iCUE Software Conflicts

Post Date: 2019-10-06

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Bob100 View Drop Down
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  Quote Bob100 Quote  Post ReplyReply bullet Topic: Corsair iCUE Software Conflicts
    Posted: 06 Oct 2019 at 7:40pm
Just got my new Lumos yesterday. It came loaded with the Corsair Link 4 software installed.

I downloaded the iCUE software and now the Corsair fan lights no longer work, i.e., the software only recognizes the Corsair RGB RAM sticks. The fans do not show up as a device in iCUE.

So, I uninstalled the iCUE software and now the fan lights are again on but I see no way to adjust color.

So. why is the iCUE software not seeing my fans and causing the color to turn off?

Update: I found the fan configure tab in Link 4, so I can now adjust the fan colors again. The RAM sticks show up in Link 4, but there is no configure tab for them.

Seems that I have to download iCUE to control the RAM sticks, but that de-activates the fan colors in Link 4. So, apparently the two software programs are in conflict with each other.

Does anyone know how I can control both my RAM color and fan color simultaneously?

Edited by Bob100 - 06 Oct 2019 at 8:08pm
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HockeyBuck View Drop Down
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  Quote HockeyBuck Quote  Post ReplyReply bullet Posted: 06 Oct 2019 at 9:28pm
If you got the Corsair ML Pro RGB fan upgrade, it should have come with one Corsair Lighting Node Pro module to link and sync all of the fans.... and per Corsairs website ML Pro Fans should be fully compatible with Corsair iCue.   The Lumos I have used the LL fan upgrade and Vengeance RGB RAM lighting, and both are controlled via iCue.    

Edited by HockeyBuck - 06 Oct 2019 at 9:29pm
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  Quote Bob100 Quote  Post ReplyReply bullet Posted: 06 Oct 2019 at 10:22pm
Yes, mine came with that exact same setup. But the ML magnetic fans do not show up in iCUE. They are only configurable in Link4 .
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  Quote HockeyBuck Quote  Post ReplyReply bullet Posted: 06 Oct 2019 at 11:45pm
Question I would have is did they install that Corsair Fan control module?   That module is what communicates and syncs your fans lighting....Look on backside of Lumos case for small rectangular black junction box where all fans plugs lead to.   

You could ask DS Support about that, and refer to the Corsair website for info on the ML fans and iCUE ....it’s there.   Should be no conflict.   I have both Link and iCue on the Lumos and both work fine and iCue controls RGB lighting on all Corsair RGB components...keyboards, RAM, Mouse...

Edited by HockeyBuck - 07 Oct 2019 at 12:21am
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  Quote Bob100 Quote  Post ReplyReply bullet Posted: 07 Oct 2019 at 8:31am
Yes, that Corsair fan module is visible on the back of the case.
Are you saying it should not have been installed?
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  Quote tfg1955 Quote  Post ReplyReply bullet Posted: 07 Oct 2019 at 11:03am
Here is the fix. I had the same issue when upgrading my Vanquish. DO NOT use Corsair Link to control your fans and lights. Delete this and ONLY use iCue after downloading. You'll be very pleased and surprised by what you can do then!
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  Quote HockeyBuck Quote  Post ReplyReply bullet Posted: 07 Oct 2019 at 11:14am
No if it’s there, and iCue couldn’t see and control all connected Corsair RGB iCue compatible components ...then you could perhaps have a bad module....or it’s not hooked up right.    Worth talking to DS Support about the issue.   Your ML fan lighting only has 4 hub mounted lights to control and is far more simple than the LL fans with both hub and shroud ring mounted lights....
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  Quote Bob100 Quote  Post ReplyReply bullet Posted: 07 Oct 2019 at 2:51pm
Un-installing Link4 was the solution. Re-loaded iCUE and I now have access to RAM & Fan lights. I then had to select and add the fans under Lighting Node Pro.

However, I have to use the Hardware Lighting tab to get fan color to appear in any of the color scenarios. The Lighting Channel 1 tab seems inoperative, i.e., no light control of the fans there. Is this normal?

DS also confirmed that iCUE and Link4 are incompatible with each other. They also said to uninstall Link4.

My other problem is when I close iCUE, the fan lights turn off, but the RAM lights stay on. How do you turn everything Off?
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  Quote HockeyBuck Quote  Post ReplyReply bullet Posted: 07 Oct 2019 at 4:53pm


Glad you got it all sorted out. FYI Corsair has a series of iCue video tutorials on youtube you could check out.

I believe when iCue is off the RAM continues to use the last saved lighting profile.   If I remember correctly, you can use the brightness slider to turn the RAM lights down to off, but we never turn anything off.    

Edited by HockeyBuck - 07 Oct 2019 at 5:03pm
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  Quote tfg1955 Quote  Post ReplyReply bullet Posted: 07 Oct 2019 at 6:02pm
Glad you removed Corsair Link. All I have is 3 SP120 fans, 3 addressable RGB strips, and a Corsair H80i V2 AIO cooler. No Rgb Ram though. I believe if you play around with iCue alittle more you will find how to address the ram. I find something new everytime I play around with it.
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  Quote Bob100 Quote  Post ReplyReply bullet Posted: 07 Oct 2019 at 6:38pm
Yep, the Brightness slider is the only way I have found to turn off the RAM lights.

Doesn't leaving the lights on all the time generate a lot of heat in the case?
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  Quote tfg1955 Quote  Post ReplyReply bullet Posted: 07 Oct 2019 at 6:59pm
You can use the opaque slider to help dim the lights, turn them off, adjust your fans if you think your pc is too warm!
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  Quote HockeyBuck Quote  Post ReplyReply bullet Posted: 07 Oct 2019 at 10:46pm
Nope I would not consider the little RGB led lights a heat worry....enjoy the show and just use your case fans at max speed to mitigate all case heat.   
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