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Creative Sound Blaster X-Fi not working

Post Date: 2009-02-03
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Mannyfit75 View Drop Down
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Posts: 47 		  Quote Mannyfit75 Quote  Post ReplyReply bullet Topic: Creative Sound Blaster X-Fi not working
    Posted: 03 Feb 2009 at 11:21am
My order # is 8033.  My computer is a Digitalstorm 950i.
 
Processor: Intel Core i7 Extreme Edition 965 3.2GHz (Quad Core) (Extreme Performance)
Motherboard: ASUS P6T Deluxe (Intel X58 Chipset) (Supports Dual SLI or CrossFire)
System Memory: 6GB DDR3 1333MHz OCZ
Power Supply: 1200W Thermaltake (Triple and Quad SLI Compatible) (Toughpower Edition)
Card Reader: - No Thanks
Hard Drive Set 1: Operating System: 1TB Western Digital (7200 RPM) (16MB Cache) (SATA) (Extreme Speed)
Video Card(s): 2x SLI Dual (NVIDIA GeForce GTX 280 1GB) (Includes PhysX Technology)
Add-on Card: (which is now 2x SLI Nvidia GeForce 285 GTX with PhysX Tech)
Sound Card: Creative Labs X-Fi Titanium Fatal1ty Champion (PCI-Express Slot Based) (Recommended)
Extreme Cooling: H20: Stage 2: Cool-IT Eliminator (Thermoelectric) CPU Cooler.

Anyways, here is the problem. After I upgrade my videocard from 280 GTX to 285 GTX, my Creative Lab X-FI Titanium no longer works.  I had to remove it and put it back together.

I realized that the LED light of the X-Fi is not working. I went to the Creative program and it would not detect the device.  Help..
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Sarah View Drop Down
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Posts: 879 		  Quote Sarah Quote  Post ReplyReply bullet Posted: 03 Feb 2009 at 1:33pm
I spoke with him on the phone, he is going to remove the card, and the software and the drivers, reseat it, and then reinstall driver and software and let us know how it goes.
Sarah
If you have sales questions, please contact [email protected]

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DST4ME View Drop Down
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 03 Feb 2009 at 4:40pm
Sarah why not have him run Guru3D - Driver Sweeper to make sure everything is off.

Edited by DST4ME - 03 Feb 2009 at 4:41pm

Nvidia Drivers----AMD Drivers
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Sarah View Drop Down
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Posts: 879 		  Quote Sarah Quote  Post ReplyReply bullet Posted: 03 Feb 2009 at 5:09pm
He reinstalled it no problem, now we just need to adjust his settings, since hes getting rear audio but not front panel audio, im getting him taken care of.

But I will look into that Drive Sweeper program that you mentioned. I have never used it before and would not want to suggest something to the customers that I have never used. But will look into it.
Sarah
If you have sales questions, please contact [email protected]

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Sarah View Drop Down
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Posts: 879 		  Quote Sarah Quote  Post ReplyReply bullet Posted: 04 Feb 2009 at 1:08pm
Oh, im not doubting the software being good, not at all. I just like to use it before I suggest it to customers so that I have a hands on knowledge and experience with it, thats all.
Sarah
If you have sales questions, please contact [email protected]

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DST4ME View Drop Down
DS ELITE
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 04 Feb 2009 at 5:59pm
lol and I guess my recommendation is not good enough eiher/you don't trust me

Nvidia Drivers----AMD Drivers
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Alex View Drop Down
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 04 Feb 2009 at 9:20pm
Sarah is awesome!
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Mannyfit75 View Drop Down
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Posts: 47 		  Quote Mannyfit75 Quote  Post ReplyReply bullet Posted: 11 Feb 2009 at 10:05am
Thanks Sarah
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Hangshai View Drop Down
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Posts: 3 		  Quote Hangshai Quote  Post ReplyReply bullet Posted: 13 Apr 2009 at 5:38am
I am having the same problem, I dont know if anyone is still watching this thread, but I recently purchased an x-fi card, and I can't even get windows  to recognixe it as anything other than a 'HD audio controller'.  SOmeone please help!!
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DST4ME View Drop Down
DS ELITE
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 13 Apr 2009 at 2:01pm
uninstall drivers, use driver sweep as mentioned to remove any sound card stuff then reinstall drivers

Nvidia Drivers----AMD Drivers
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