Customer ReviewPost Date: 2007-08-16 |
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Larry 
Senior Member 
Joined: 03 Aug 2007 Online Status: Offline Posts: 167 |
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 Topic: Customer ReviewPosted: 16 Aug 2007 at 8:11am |
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I just found this article/review that I thought you all would be interested in seeing.
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jkornhiser
Newbie 
Joined: 17 Aug 2007 Online Status: Offline Posts: 7 |
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Posted: 17 Aug 2007 at 12:08pm |
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The article echoes my sentiments.
I went searching for a gaming PC for my brother last Christmas, and came across Digital Storm while searching through Google results......
I was immediately impressed with the pricing vs. component value, the Wow factor of the case aesthetics, and the abiliity to customize models with the latest and greatest. Never hearing of DS before though, I was a little wary. My last PC purchase was from ABS, and while it has been a faithful companion, it just wasn't built for gaming.......and I wanted to make sure that my brother got something that would deliver the high-level experience.
There were a couple of hiccups along the way during the build and I had a little difficulty getting someone's attention, but once that peak had been crossed, it has been a great experience from there. The computer was delivered just slightly behind the projected schedule but once unveiled, it packed all of the ooos and ahhs I had expected, and delivered a superior gaming experience. My brother was severely impressed and has been yammering in my ear pretty consistently about how pleased he is with the system. Unlike with his previous computers, he has not called me once (in the past 8 months) to resolve a problem with this system.......and that's saying alot if it can stand up to everything he and his three kids throw at it.
I'm back in the DS neighborhood now because I'll be replacing my 4 year old ABS build very soon, and I'm interested in going to a more high-end system that can support my growing interest in renewing my relationship with gaming. Based on my previous experience, I had at that time and still would encourage DS to maintain a focus on customer service. They've got the quality product, very attractive warranty, and the bang-for-the-buck all squarely in their corner...........if they have escalated their committment to service, then they'll definitely get my vote, and future recommendations.
Keep up the good work guys.
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-JohnK
MCSE, CCNA, BSIT Systems Administrator |
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Alex
Admin Group 
Digital Storm Supervisor 
Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
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Posted: 19 Aug 2007 at 2:42pm |
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Welcome back, a lot of changes have went internally in the company. We are now a super machine running on all pistons. We had to cope with growing pains. Our priorities are definitely to help our customers (not just service them) and build the industry's best machines.
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Alex
Admin Group
Digital Storm Supervisor
Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
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Posted: 19 Aug 2007 at 2:42pm |
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Larry, thanks for the find! I posted this in the reviews section a while back as well.
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jkornhiser
Newbie
Joined: 17 Aug 2007 Online Status: Offline Posts: 7 |
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Posted: 19 Aug 2007 at 7:45pm |
That's good to hear Alex. You folks are delivering a very unique experience that is in high demand, my only regret is that I didn't come up with the idea first
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-JohnK
MCSE, CCNA, BSIT Systems Administrator |
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